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Four Seasons Shanghai Pudong

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Four Seasons Shanghai Pudong
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502 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Reviewed 2 days ago NEW

First rated facility, can't complain on anything from arriving, room facility, cleanliness, in-room dining, breakfast, etc. It is also located right in the center of Pudong business district, a walking distant to subway.

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Helpful?
Thank Santi J
Oslo, Norway
Reviewed 2 days ago NEW

Celebrating our 20 years friendship, my very good friend and myself was on a three nights overseas trip to Shanghai. We had booked the Pearl suite, which looked really nice, but upon arrival we were upgraded to the Presidential suite - which is so absurd that I have been in doubt I'll tell anyone about it. The service level can...

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1Thank RobertGHansen
Castries, St. Lucia
Reviewed 4 days ago NEW

My room was on the 30th floor. Great view of city streets and buildings from my window. Bath tub and amenities were just right. The shower room allow for both sitting and standing choice. wonderful bath liquids added each day - bath gel, shampoo and body lotion. The breakfast is the best I have seen. Variety (breads/proteins/side dishes / were...

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Thank selo700
Palma de Mallorca, Spain
Reviewed 6 days ago NEW

We had a fantastic suite, with the most amazing view possible. Got upgraded, thank you very much! The Club is very nice with good afternoon tea and evening dim sum. Everything is very close to the hotel. Only thing is, better call a taxi in advance, as there are no taxis driving by, we had to wait 15 minutes and...

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Thank Roger S
Pulau Ubin, Singapore
Reviewed 1 week ago NEWvia mobile

Lovely rooms which are relatively large and also well appointed. Definitely a hotel of choice if you need to be in Pudong and also looking for a quieter option in the 5 star range. Only shortcoming may be the lack of choice for in house F and B vs other hotels around.

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Helpful?
Thank leong34
JoyceZhaoPudong, Manager at Four Seasons Shanghai Pudong, responded to this review

Dear guest, Thank you very much for sharing your experiences with us. We are delighted to read that you were satisfied with your recent stay. The primary goal of us all at Four Seasons is to provide our guests with personalize service. And I’m very sorry to hear that your expectation was not met in regards to our room dining...

Fort Lauderdale, Florida
Reviewed 1 week ago

The whole experience was fantastic, but the most memorable was the breakfast buffet. The selections and presentations were exceptional. Also, the infinity pool and spa on the 41st floor is one of the best!

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Helpful?
Thank Kaisermichelle
Hong Kong, China
Reviewed 1 week ago via mobile

Given its Four Seasons, the services and the receptionists are very efficient and attentive. It hasn't got the other Four Seasons types of grand hotel feel as its a bit small on both lobby and reception areas as compared to that of Puxi. I will still highly recommend this hotel in view it's very new and the services are very...

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Helpful?
Thank adalam2011
JoyceZhaoPudong, Manager at Four Seasons Shanghai Pudong, responded to this review

Dear guest, Thank you very much for sharing your experiences with us. We are delighted to read that you were satisfied with your recent stay. How wonderful to know that you enjoyed our room, pool and services. And also we are delighted to offer you a complimentary shuttle service within a 3 mile radius, you can contact Guest Service for...

Reviewed 2 weeks ago

Great location. Great service. Luxury living space. You would never find anywhere else better than here in Shanghai. We stayed here for 2 nights in Sep and it was very comfortable stay. One thing though that I am a bit disappointed is the spa without a sauna... It would have been perfect if the sauna was there

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Helpful?
Thank CassCandy
JoyceZhaoPudong, Manager at Four Seasons Shanghai Pudong, responded to this review

Dear CassCandy, Thank you very much for sharing your experiences with us. We are delighted to read that you were satisfied with your recent stay. I was especially pleased to read that we had met your expectations, especially with our bathroom. And our treatment rooms of FLARE Spa include two luxurious VIP spa suites with steam, sauna, rain shower and...

Vancouver, Canada
Reviewed 3 weeks ago

It's a Four Seasons, so of course expectations are going to be high. But there isn't a single area of the hotel that disappoints. The rooms are phenomenally-appointed (get a Pearl view room on a high floor), Shangxi has the best "fancy" dim sum I've ever had, the service staff don't make a single mistake, and the spa is heavenly....

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Thank JPK_YVR
JoyceZhaoPudong, Manager at Four Seasons Shanghai Pudong, responded to this review

Dear guest, Thank you very much for sharing your experiences with us. We are delighted to read that you were satisfied with your recent stay. How wonderful to know that you enjoyed our room, dim sum of Chinese restaurant and services at Shang-Xi. And also we are delighted to offer you a complimentary shuttle service within a 3 mile radius....

Beijing, China
Reviewed 3 weeks ago

We stay at four seasons in October. They have baby suit room, so adorable when your baby is so happy to stay in hotel( bathrobe, toothbrush kit for babies, baby slippers...) our small one loved it. In room dining was really good and breakfast buffet was very attractive. As soon as you walk out of hotel you can see oriental...

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Helpful?
Thank Alexandra300

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Babysitting

Additional Information about Four Seasons Shanghai Pudong

Address: No.210 Century Avenue, Pudong New District, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: €288 - €415 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Shanghai Pudong 5*
Number of rooms: 187
Reservation Options:
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Hotel Style:
#3 Family Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#4 Spa Hotel in Shanghai
#10 Romantic Hotel in Shanghai
#10 Business Hotel in Shanghai
#179 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Shanghai Pudong staff and other travellers.
7 questions
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Questions? Get answers from Four Seasons Shanghai Pudong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Presidential suite”
  • Welcome chocolate cake at the Presidential suite
  • Welcome card
  • Part of the living room at the Presidential suite
  • Another part of the living room at the Presidential suite
  • View from the Presidential suite
  • Another welcome gift at the Presidential suite
  • Shoe polishing service
  • Tidying the cables is part of the housekeeping service at Four Seasons :)
 of 5 bubbles RobertGHansen, 6 Dec 2016 | Read review
“Higher level with view in direction of river”
 of 5 bubbles RogerS257, 2 Dec 2016 | Read review
“High floor (the floor to ceiling glass offers spectacular views), and a Pearl view.”
 of 5 bubbles JPK_YVR, 16 Nov 2016 | Read review
“Executive room with Pearl view”
 of 5 bubbles Jarle8110, 14 Nov 2016 | Read review
“The Junior Suite is the best choice for holiday stay.”
 of 5 bubbles N9468BAkeithl, 11 Oct 2016 | Read review
5 of 5
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