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Crowne Plaza Shanghai Xiayang Lake, an IHG hotel

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No.303 Qingzhou Road, Qingpu District, Shanghai 201700 China
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US$103
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About

#46 of 5,043 hotels in Shanghai
Location
Cleanliness
Service
Value
Crowne Plaza Shanghai Xiayang Lake is the first international branded hotel in Qingpu district southwest of Shanghai, located by the beautiful Xiayang Lake, a 5 minutes drive to the G50 HuYu Highway ramp to Shanghai Downtown, a 15 minutes drive to Zhujiajiao ancient water town and a 25 minutes drive to Shanghai Hongqiao International Airport. With 315 well-appointed guest rooms and suites, three exceptional restaurants, and a stylish grand ballroom, you'll experience a Qingpu’s first luxury hotel unlike any other.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Billiards
Entertainment staff
Karaoke
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
VIP room facilities
Iron
Refrigerator
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Quiet
Languages Spoken
English, Chinese
371Reviews0Q+A11Room tips

Reviews
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Urban Reality wrote a review Dec 2020
Beijing, China179 contributions28 helpful votes
My overall rating is 3. Location was good. Crowne Plaza Shanghai Xiayang Lake hotel was near the Hongqiao airport and just beside the Xiayang Lake. Traffic was good, never too many cars you would expect in downtown areas. However, the room I stayed at the executive floor was not impressive. Everything felt cheap and the hot water and cold water never mixed well and it was quite frustrating to take shower. Food was too simple and you didn't have many choices.
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Date of stay: December 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Song Jeffery, 业主 at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel
Responded 3 Jan 2021
Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shanghai Xiayang Lake Hotel. We are very sorry that you experienced inconvenience due to the take shower problem. Rest assured that we are looking into problem, ensuring that we address and improvethe necessary services to provide all our guests with an excellent experience while staying with us. Hope you'd give us a chance in the future to show you how great our hotel and look forward to welcoming you back to Crowne Plaza Shanghai Xiayang Lake Hotel again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivan A wrote a review Nov 2020
Bangkok, Thailand67 contributions55 helpful votes
Stayed for 3 days for a business trip. IHG properties never dissappoints you. All the basic necessities are covered. The staff knows their job. The property is away from the city center however a a mall is at a walking distance. A beautiful lake to walk and can be seen from your balcony. The room is clean and bed is comfortable to sleep. Highly recommended.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Song Jeffery, 业主 at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel
Responded 3 Jan 2021
Dear guest, thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to Crowne Plaza Shanghai Xiayang Lake Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YBOD98 wrote a review Oct 2019
Cardiff, United Kingdom194 contributions163 helpful votes
This hotel is everything you expect from a Crowne Plaza, well equipped rooms, stylish architecture, helpful staff and a high level of background quality. Not wanting to be negative (perhaps informative) my only problem was that my Chinese is non-existent and many of the staff had little English. I do not expect everyone to speak English, and any questions I had were soon resolved once multi lingual staff were found; just be prepared to sometimes have to wait. As to the good things... the rooms are comfy and well equipped for sleeping, resting or working in. The bathroom in particular was excellent. The minibar had a nice selection of snacks when needed and the bed was very comfortable. Breakfast was an excellent meal with numerous selections available, the only trick was exploring all the possible options to select those few you could eat every day. The coffee was fresh and superb. As I only wanted a swift bite in the evening I dined in the international restaurant, which tended to be a quiet affair as regards guest numbers, but was often graced with live music. The selection was fairly normal for such a chain hotel and of reasonable quality. The hotel offers morning drop offs to some local destinations which I found very useful as regards visiting local businesses. It also had a robot room service which small children will love! Across the road from the hotel is a shopping and dining area with lots of choices and a Carrefour supermarket, useful for last minute gifts. I may have to return to the area and will stay here again, no questions asked.
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Date of stay: October 2019
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeffery S, Public Relations Manager at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel
Responded 23 Oct 2019
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. For next better service for you, we think we should put more effort into increasing staff's English communication skill. We hope you will visit us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ianmorrisontowncrier wrote a review Jun 2019
Melbourne, Australia34 contributions51 helpful votes
Great value rooms with all mod cons....A/C worked silently and the bathroom was as good as any used in China. Bidette was a nice comforting experience but start on low temperatures and adjust upwards to avoid a sting in the tail if you see what I mean. Well worth the half an hour out of central Shanghai but with Metro station just 10 minutes by taxi, and straight into Yuyuan or Xintiandi or Nangjing Toad East, you can enjoy the clean, quiet and well appointed hotel offerings. I would definitely stay here again whether for business or pleasure. The swim pool was top notch in water quality and accessories for hygiene.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeffery S, Public Relations Manager at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel
Responded 16 Jun 2019
Dear guest:Thank you very much for your staying and sharing.We are honored to provide you with satisfactory service. Crowne Plaza Shanghai Xiayang Lake is located by Xiayang Lake in Qingpu and is seen as a backyard garden of Shanghai. The hotel has integrated parent-child, vacation and other elements, created a serene place of slow life and relaxation, It is an ideal choice for business and travel. Look forward to seeing you here again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mrandmrsbeas wrote a review Jun 2019
Sydney, Australia546 contributions309 helpful votes
The Crowne Plaza is a very clean and comfortable hotel. It is set nearby a really lovely lake which is great to walk around. The hotel is a low rise, with some rooms a reasonable walk to the reception and restaurant. Good wi fi and a range of TV channels.The buffet breakfast had a good range which was replenished regularly. It is a long way from downtown Shanghai. It was a very quiet location.
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Date of stay: June 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeffery S, Public Relations Manager at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel
Responded 14 Jun 2019
Dear guest:Thank you very much for your staying and sharing.We are honored to provide you with satisfactory service. Crown Plaza Shanghai Xiayang Lake has a complete set of facilities, rich surrounding business areas, and a wide range of activities to meet the needs of guests living and entertainment. Look forward to seeing you here again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ushenrys wrote a review Jun 2019
Newcastle, Australia61 contributions55 helpful votes
Rooms are clean and comfortable, good wi-fi. Breakfast was excellent and they have a coffee machine. This hotel is in wings so its a bit of a walk to the dining room. If you want to swim in the pool you will need a swimming cap. The lake is great for a walk and there are many eating places and a supermarket across the road. This hotel is quite a way out of the city.
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Date of stay: May 2019
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeffery S, Public Relations Manager at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel
Responded 3 Jun 2019
Dear guest:Thank you very much for choosing to stay in our hotel. We are very glad to receive your affirmation. The Crowne Plaza Shanghai Xiayang Lake is located in Qingpu downtown, the neighborhood also has a full range of facilities to cater for you needs of dining, drinking and recreation. It's your ideal choice for business trip.We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sarah833 wrote a review May 2019
Toowoomba, Australia22 contributions22 helpful votes
Beautifully clean and comfortable rooms with bathtub. Staff were absolutely lovely and very helpful. Breakfast was an amazing buffet of Eastern and Western foods and the coffee was amazing. There is a mini zoo out the back with goats, peacocks and pigs which was great, but the two times we went to visit there was no water visible for them to drink. Out the back of the hotel are lovely gardens fenced off from a beautiful lake with walkway all around it. Supermarket and great choice of restaurants nearby! Absolutely would stay again!!
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeffery S, Public Relations Manager at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel
Responded 21 May 2019
Dear guest:Thank you very much for your staying and sharing. We are happy to provide you with satisfactory service. Shanghai Xiayang Lake Crowne Plaza is by the side of the picturesque Xiayang Lake. Surrounding it are numerous facilities of entertaining, recreation, and shopping, including Qingpu Museum, Carrefour Supermarket, and Qingpu Outlets, which guarantee a more fantastic experience for your business travel. Look forward to seeing you here again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jackie fei wrote a review May 2019
Shanghai, China1 contribution
have a very nice holidays in this hotel. the room very clean! the service very nice and warmful! the breakfast delicious. the park is beautiful.we will come back again!the mini zoo babys like a lot. parking free!
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeffery S, Public Relations Manager at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel
Responded 10 May 2019
Dear guest:Thank you very much for your staying and sharing. We are honored to provide you with satisfactory service. The Crowne Plaza Shanghai Xiayang Lake has beautiful landscapes, complete with a children's playground, a small zoo and other parent-child entertainment facilities. The neighborhood also has a full range of facilities to cater for you needs of dining, drinking and recreation. If you have enough time, we recommend an excursion to the following famous tourist attractions, which will give variety to your holiday experience. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vashti R wrote a review Dec 2018
14 contributions6 helpful votes
The rooms were clean and comfortable. There was free Wifi which kept me connected. Though the property was very far from where I had to be, it had a plaza nearby where I was able to get some chinese snacks and other items.
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Date of stay: November 2018
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeffery S, Front Office Manager at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel
Responded 5 Dec 2018
Dear guest, we are so pleasure to hear that you had a good time in our hotel. Wish to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ramiro G wrote a review Oct 2018
Del Rio, Texas71 contributions13 helpful votes
This hotel was for a business trip and worked out well as it was closer to the office. The hotel is top notch, great facilities and some great kid themed rooms and even a little mini zoo. There are a few more things in the area like a small shopping area that closes at 10 PM but this hotel is not near the city center.
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Date of stay: October 2018
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeffery S, Manager at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel
Responded 31 Oct 2018
Dear Guest, thank you su much for wonderful detailed comments. We are pleased to hear you enjoyed your stay with us. We hope you will visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$101 - US$122 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiQingpu
NUMBER OF ROOMS
313
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CROWNE PLAZA SHANGHAI XIAYANG LAKE, AN IHG HOTEL - Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Crowne Plaza Shanghai Xiayang Lake, an IHG hotel
Which popular attractions are close to Crowne Plaza Shanghai Xiayang Lake, an IHG hotel?
Nearby attractions include Qing Pu Museum (0.4 km) and QingPuQu GuiHua ZhanShiGuan (0.4 km).
What are some of the property amenities at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Shanghai Xiayang Lake, an IHG hotel?
Conveniently located restaurants include Old Sport, Yu Xuan Seafood Restaurant, and Pizza Hut (FuShen GuoJi).
Are there opportunities to exercise at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Crowne Plaza Shanghai Xiayang Lake, an IHG hotel have airport transportation?
Yes, Crowne Plaza Shanghai Xiayang Lake, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Shanghai Xiayang Lake, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Shanghai Xiayang Lake, an IHG hotel?
The staff speaks multiple languages, including English and Chinese.