My overall rating is 3. Location was good. Crowne Plaza Shanghai Xiayang Lake hotel was near the Hongqiao airport and just beside the Xiayang Lake. Traffic was good, never too many cars you would expect in downtown areas. However, the room I stayed at the executive floor was not impressive. Everything felt cheap and the hot water and cold water never mixed well and it was quite frustrating to take shower. Food was too simple and you didn't have many choices.
Stayed for 3 days for a business trip. IHG properties never dissappoints you. All the basic necessities are covered. The staff knows their job. The property is away from the city center however a a mall is at a walking distance. A beautiful lake to walk and can be seen from your balcony. The room is clean and bed is comfortable to sleep. Highly recommended.
This hotel is everything you expect from a Crowne Plaza, well equipped rooms, stylish architecture, helpful staff and a high level of background quality. Not wanting to be negative (perhaps informative) my only problem was that my Chinese is non-existent and many of the staff had little English. I do not expect everyone to speak English, and any questions I had were soon resolved once multi lingual staff were found; just be prepared to sometimes have to wait. As to the good things... the rooms are comfy and well equipped for sleeping, resting or working in. The bathroom in particular was excellent. The minibar had a nice selection of snacks when needed and the bed was very comfortable. Breakfast was an excellent meal with numerous selections available, the only trick was exploring all the possible options to select those few you could eat every day. The coffee was fresh and superb. As I only wanted a swift bite in the evening I dined in the international restaurant, which tended to be a quiet affair as regards guest numbers, but was often graced with live music. The selection was fairly normal for such a chain hotel and of reasonable quality. The hotel offers morning drop offs to some local destinations which I found very useful as regards visiting local businesses. It also had a robot room service which small children will love! Across the road from the hotel is a shopping and dining area with lots of choices and a Carrefour supermarket, useful for last minute gifts. I may have to return to the area and will stay here again, no questions asked.…
Great value rooms with all mod cons....A/C worked silently and the bathroom was as good as any used in China. Bidette was a nice comforting experience but start on low temperatures and adjust upwards to avoid a sting in the tail if you see what I mean. Well worth the half an hour out of central Shanghai but with Metro station just 10 minutes by taxi, and straight into Yuyuan or Xintiandi or Nangjing Toad East, you can enjoy the clean, quiet and well appointed hotel offerings. I would definitely stay here again whether for business or pleasure. The swim pool was top notch in water quality and accessories for hygiene.
The Crowne Plaza is a very clean and comfortable hotel. It is set nearby a really lovely lake which is great to walk around. The hotel is a low rise, with some rooms a reasonable walk to the reception and restaurant. Good wi fi and a range of TV channels.The buffet breakfast had a good range which was replenished regularly. It is a long way from downtown Shanghai. It was a very quiet location.
Rooms are clean and comfortable, good wi-fi. Breakfast was excellent and they have a coffee machine. This hotel is in wings so its a bit of a walk to the dining room. If you want to swim in the pool you will need a swimming cap. The lake is great for a walk and there are many eating places and a supermarket across the road. This hotel is quite a way out of the city.
Beautifully clean and comfortable rooms with bathtub. Staff were absolutely lovely and very helpful. Breakfast was an amazing buffet of Eastern and Western foods and the coffee was amazing. There is a mini zoo out the back with goats, peacocks and pigs which was great, but the two times we went to visit there was no water visible for them to drink. Out the back of the hotel are lovely gardens fenced off from a beautiful lake with walkway all around it. Supermarket and great choice of restaurants nearby! Absolutely would stay again!!
have a very nice holidays in this hotel. the room very clean! the service very nice and warmful! the breakfast delicious. the park is beautiful.we will come back again!the mini zoo babys like a lot. parking free!
The rooms were clean and comfortable. There was free Wifi which kept me connected. Though the property was very far from where I had to be, it had a plaza nearby where I was able to get some chinese snacks and other items.
This hotel was for a business trip and worked out well as it was closer to the office. The hotel is top notch, great facilities and some great kid themed rooms and even a little mini zoo. There are a few more things in the area like a small shopping area that closes at 10 PM but this hotel is not near the city center.