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THE ONE Executive Suites managed by Kempinski-Shanghai

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#44 of 4,998 Hotels in Shanghai
Certificate of Excellence
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THE ONE Executive Suites managed by Kempinski-Shanghai
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310 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Rock Hill, South Carolina
Reviewed 20 March 2017

I have stayed in this hotel for several years now when I travel to Shanghai for business and I would suggest to anyone! I had some issues with American Express and the staff went out of their way to assist me. They also are always so helpful with anything needed. The facility is first class! The rooms are absolutely stunning,...

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Helpful?
Thank terrybX9016NF
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Mr. terrybX9016NF, Thank you for sharing your experiences of all your stays with us and for being loyal to THE ONE Executive Suites managed by Kempinski. I am thrilled to read about the outstanding service of our dedicated team and that they are always creating an unforgettable memory for you by assisting you in a way which even goes...

Brussels, Belgium
Reviewed 19 March 2017

This hotel is very beautiful. My suite was just stunning. I loved the view from the 25th floor. Staff was very kind and always helpful. The location of the hotel is very good, within walking distance from Nanjing road. Wifi worked pretty ok, most of the time. For some reason, I had trouble sleeping at this hotel, I just could...

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Helpful?
Thank Mila00
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. Mila00, Thank you for your kind review about your stay with us at THE ONE Executive Suites managed by Kempinski. It is great to read that you enjoyed your stay with us and were especially thrilled by our spacious and well equipped suites which offer indeed a stunning view over Shanghai. I am sorry to hear, that you...

Massachusetts
Reviewed 17 March 2017 via mobile

I booked this hotel to you have a fairly priced suite to meet with business clients. It was fine. The hotel is very clean and professional; however, there's really nothing too special about it. My experience with the staff was the same; they were nice, but there was nothing exceptional. I went to a business meeting at the Marriott a...

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Helpful?
Thank kcemail2001
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Kcemail2001, Thank you for spending your spare time ​on writing about your visit at THE ONE Executive Suites managed by Kempinski in Shanghai. We are always happy to receive positive as well as constructive feedback from our guests in order to improve our daily operations and create a remarkable experience. As we are all different, we have diverse points...

Vancouver, British Columbia
Reviewed 15 March 2017

This was the first time that I stayed at a serviced apartment and I loved it. After a day of work, it was comforting to come back to a full apartment suite. It felt like home and made staying in during the evenings very enjoyable and relaxing. Location of the building was fantastic - many restaurants, shops, and metro stations...

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Helpful?
Thank susanA5252PZ
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Mrs. susanA5252PZ, ​Thank you for writing a review about your first stay with us at THE ONE Executive Suites managed by Kempinski. With delight I read that you especially enjoyed the comfort in your spacious and well equipped suite after a long working day. All our suites guarantee the needed sanctuary if you stay for business or leisure purposes...

Biot, France
Reviewed 13 March 2017

An excellent hotel which has an excellent location close to West Nanjing Road. The management team really takes car of all the consumer. Rooms are very confortable? Breakfast is really one of the best I ever had in Shanghai. After 10 hotels tested in Shanghai, surely the best choice!

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Thank ntfr
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. ntfr, Thank you for writing about your outstanding experiences with us at THE ONE Executive Suites managed by Kempinski. By pointing out our location as being situated in the heart of the city you mentioned one of our top advantages valued by all our guests. As we are next to the famous Nanjing Road, it gives you the...

Hamburg, Germany
Reviewed 13 March 2017

Super service and Perfect quality I would definitely stay there again and this address will become my second home in shanghai next time i will also try the kempinsky hotel in Bangkok You will enjoy your stay !!!

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Thank marc_briese
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Mr. marc_briese, Thank you for writing about your recent stay with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor. I am delighted to read about your outstanding stay during which we exceeded your expectation​s regarding guest service and quality, providing a beautiful performance is our brand promise to all our guests. The entire team would like...

Coffs Harbour, Australia
Reviewed 12 March 2017 via mobile

The self contained suite is very comfortable. Kitchenette, lounge, bed and bath including a tub! It's very quiet and well and well appointed. We stayed there for three nights and I certainly enjoyed our time there. There is a convenience and Liquor store across the street. Walking distance to a very pretty park and plenty of shops around the area....

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Helpful?
Thank Paige S
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. Paige S. Thank you for sharing your impressions of you recent stay with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor. It is a delight to read that you enjoyed your time with us and in Shanghai and highly appreciated the comfort and space of our well equipped Suites. Indeed the rooms invite you to...

Berlin, Germany
Reviewed 8 March 2017

Big suites, clean rooms, spacious bathroom, good service, beautiful view. The clothes sent to the laundry where back in time. Check in was quickmand friendly. The breakfast was opulent. All in all I can recommand this five star hotel.

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Thank peterZ5580RP
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. peterZ5580RP, Thank you for sharing your recent impressions about your stay with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor and for recommending us to other travellers. With delight I recognize your high appreciation about our well equipped and spacious Suites which invites our most valued guest to experience the utmost comfort while staying for...

Reviewed 7 March 2017 via mobile

The location is very good. If you're looking for a quiet location within Shanghai though at a walking distance of 15 min from the commercial East Nanjinj road, this hotel is a good choice. The suits are nice and clean. They are not made at the most details, though they are comfortable. The staff needs some more professional training. We...

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Helpful?
Thank Camelia I
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. Camelia I, First of all I would like to thank you for taking your time to share your experiences with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor. I am glad to read that you especially valued our ideal location, which is indeed one of our top advantages and highly appreciated by all our loyal...

Steffisburg, Switzerland
Reviewed 6 March 2017

The One Executive Suites is a ver high level accomodation. We enjoyed our stay in the hotel. The rooms are very comfortable with very special bath-rooms (nice view). The staff of the hotel is very customer related and try to find for all questions an answer.

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Thank peterjordi
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Mr. peterjordi, Thank you for your kind comments about your recent stay with us at THE ONE Executive Suites managed by Kempinski​ as top location in downtown. With delight I read that our spacious and well equipped suites were very comfortable for you and that you especially enjoyed the view from the large windows of your bathroom- which is...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Jing’an District of Shanghai, THE ONE is the perfect spot to explore the city’s cultural heritage. Just steps from a multitude of shopping outlets, restaurants and bars and only a short drive away from landmarks, its ideal location affords guests easy access to the city’s major commercial and recreational areas, allowing them to enjoy the bustling metropolis of Shanghai ... more   less 

Additional Information about THE ONE Executive Suites managed by Kempinski-Shanghai

Address: No.601 Fengyang Road, Shanghai 200041, China
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: €140 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — THE ONE Executive Suites managed by Kempinski-Shanghai 4.5*
Number of rooms: 244
Reservation Options:
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Hotel Style:
#44 Luxury Hotel in Shanghai
#46 Family Hotel in Shanghai
#84 Best Value Hotel in Shanghai
#86 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and other travellers.
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Questions? Get answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to take room on the higher floor.”
323nileshm, 28 Apr 2017 | Read review
“The rooms are great with good beds”
, 3 Mar 2017 | Read review
“Try to get a higher floor above 9, to clear the eastern adjacent building.”
690batug, 1 Mar 2017 | Read review
“edge rooms”
Businesstraveler6960, 5 Feb 2017 | Read review
“Nice, bigger than usual”
ManuelNN, 7 Jan 2017 | Read review
5 of 5