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Andaz Xintiandi Shanghai

Hotels.comUS$235*
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#23 of 5,032 Hotels in Shanghai
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$235*
US$234*
US$234*
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Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai
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805 Reviews from our TripAdvisor Community

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Showing 626: English reviews
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Taipei, Taiwan
Reviewed yesterday NEW

One trip, but Andaz charge my AE card twice time without my sign!! Charge me just two days. Refund need 30 days?! Why?? Told me this is "Bank of China" normal process. But this issue is come from Andaz. Andaz should take response to solve this issue. Not me.

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Thank O7907AF_
Reviewed 2 days ago NEW

Andaz Xintiandi is my prefered hotel in Shanghai. Why? Staff is extremely nice, helpful and efficient. Food is excellent (breakfast!!). The rooms are cosy, clean and calm. Surrounding is great - the skyline (choose a higher floor) is breathtaking.

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Thank kvogt989
Reviewed 2 days ago NEW

I stayed there for 30 days and they looked after me very very well. Location is within walking distance of most attractions. I highly recommend this hotel, the staff were so friendly and helpful all the time.

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Thank h_liedberg
Acqui Terme, Italy
Reviewed 3 days ago NEW

I travel around 300 days a year to many, many hotels around the world and i must say the Andaz was truly exceptional on every level. Robert, the manager, and his staff went out of their way everyday to make my stay comfortable and make me feel welcome. The rooms are extremely comfortable, the bar has great live music every...

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Thank kkcselections
Loughton, United Kingdom
Reviewed 4 days ago NEW

Great room, very spacious with excellent Wi-Fi throughout, allowing access to some of those forbidden websites. Comfortable beds and an enormous bathroom, with both a bath and wet room. The toilet is the highlight, with various electronic features including a warm seat. Breakfast was both Western and Chinese and was plentiful.

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Thank addictedtotravel2015
Reviewed 4 days ago NEW

the girl at front desk is so kind and cute!!! The loft room was so excellent with amazing view of the city. i thought it was better that the park hyatt in shanghai to some extent. The Andaz has always been my first choice in shanghai.

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Thank alvinmiao
Reviewed 1 week ago

Very good hotel. Great location, great service. Stayed here for three nights on business. Rooms are good - interesting lighting in the bathroom, and the rock/cave like shower area but no complaints. Facilities are good - great sized gym and pool, but it's downstairs underground. Good restaurant options. Breakfast was good with plenty of fresh options. The happy hour welcome...

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Thank Chris C
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Chris C, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai with fellow TripAdvisor revelers. It's great to hear you had an enjoyable and comfortable stay with us for three nights. Thank you for highlighting key takeaways being the comfort of our guestrooms and in-room mood lighting, decent size gym and pool, good...

Reviewed 1 week ago via mobile

Nice n stylish. Love the bathtub with cool neon light. The swimming pool and gym are so amazing n chic, really like in a club. All hardware are great. But service needs major improvement though. Always noone picked up the calls at front desk, three times duribg my stay. Plus tended to be more attentive to expats than orientals guests,...

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Thank 273alicel
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear 273alicel, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We are delighted to receive your positive and constructive feedback, but more so very sorry to hear there were some fundamental shortcomings in our customer service touch points during your stay. Please accept my apology for the telephone not being answered...

Reviewed 1 week ago via mobile

Wonderful location. Amazing staff. The food was excellent and the breakfast spread even better. The staff helped us organise the entire visit and coordinated the bookings and the taxis. They also organised a guide and a translator which was very helpful. Thanks you to the team

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Thank Varun S
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Varun S, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. It's so encouraging and pleasing to hear you had an excellent stay with us. Thank you for highlighting your key takeaways being the wonderful location, amazing staff, excellent food and delicious breakfast. We love all the thumbs up. And, we...

London, United Kingdom
Reviewed 1 week ago

I have been wanting to visit Andaz for a while now, having seen it a few times when I've stayed close by at The Langham and I was curious to see how it compared. It doesn't quite have the same finesse but it's a solid offering and provides the level of service and facilities I would expect from a Hyatt...

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Thank 228chantelle
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear 228chantelle, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We are very grateful for your positive and constructive feedback and for also sharing the most unfortunate experience you encountered during Happy Hour at Xuan Bar. Please accept my sincere apologies for the shortcomings in service, friendliness and attitude displayed to...

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04/06/2017 05/06/2017
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Staying in Xintiandi

Neighbourhood Profile
Xintiandi
The refurbishment of a block of old shikumen into a carless entertainment center called Xintiandi, filled with restaurants, shops and bars, turned this area below South Huangpi Road into one of Shanghai’s most fashionable areas. Luxe condos house people who can afford the high-end brands that fill the malls and shops along Madang Road. The pleasant Taipinghu Park provides the area with green space and is also home to Shanghai Fashion Week twice a year. It’s not all glitter and glamour, though, as the rise of Danshui Road has given the Xintiandi area a shot of toned-down character. Small bars and cafes, mostly owned by locals, have people hanging out in a formerly quiet, unassuming part of the neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The first Andaz in Asia is located in Xintiandi—a landmark entertainment area in the heart of downtown Shanghai, internationally acclaimed for its restored Shikumen architecture housing stylish restaurants, bars, and boutiques. Andaz Xintiandi, Shanghai is a short walk to the Metro and the prestigious Huai Hai Zhong Road, one of Shanghai’s premier shopping areas. The newly constructed 28-storey hotel features 307 spacious guest rooms measuring 41 square metres, including 47 premium rooms and suites ranging from 80–740 square metres, all with vibrant views over Shanghai and impressive LED lighting where guests can customise the colour to suit their mood. As in all Andaz hotels, non-alcoholic minibar drinks and snacks, local telephone calls and wireless internet access are complimentary. ... more   less 

Additional Information about Andaz Xintiandi Shanghai

Address: No.88 Songshan Road, Shanghai 200020, China
Region: China > Shanghai Region > Shanghai > Xintiandi
Price Range: €176 - €294 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz Xintiandi Shanghai 4.5*
Number of rooms: 307
Reservation Options:
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Hotel Style:
#16 Business Hotel in Shanghai
#16 Spa Hotel in Shanghai
#19 Family Hotel in Shanghai
#23 Luxury Hotel in Shanghai
#25 Romantic Hotel in Shanghai
#163 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Andaz Xintiandi Shanghai staff and other travellers.
5 questions
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Questions? Get answers from Andaz Xintiandi Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“views incredible, service is excellent, workout room and pool are exceptional”
kkcselections, 21 May 2017 | Read review
“The Loft Suites are worth every penny”
TravelbugSydney, 1 May 2017 | Read review
“Very hi tech”
35lemanb, 26 Apr 2017 | Read review
“Pick rooms facing the Xintiandi market (away from the city view).”
7Octaves, 22 Apr 2017 | Read review
“very noisy from street so go high up!”
  • with shades open
  • bathroom with green mood lighting
  • with shades drawn
  • bathroom with blue mood lighting
ladodgerone, 20 Apr 2017 | Read review
5 of 5
Hotels.com
US$235* /night
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Expedia.comUS$234
Orbitz.comUS$234
Booking.comUS$234
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*Disclaimer
Prices are for 1 room, 2 adults
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