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The Langham Shanghai Xintiandi

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No.99 Madang Road, Huangpu District, Shanghai 200021 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (1077)
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Panoramas (24)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 17/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Langham Shanghai Xintiandi
Updated 17/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 5,027 hotels in Shanghai
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the heart of Shanghai’s vibrant Xintiandi entertainment and restaurant precinct surrounded by glamorous boutiques, galleries and outdoor cafes. The Langham’s elegant rooms and suites provide a haven for discerning guests. Cachet Restaurant and Bar; Chuan Spa offering Traditional Chinese Medicine and spa treatments (opening Q2 2011); 24hr fitness centre and indoor pool (opening Q1 2011). For meetings and special events, the hotel features a multi-purpose space, adaptable for any conference, function or business event
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kids' meals
Wine / champagne
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Safe
Laptop safe
Minibar
Electric kettle
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, Chinese, Malay
2030Reviews8Q+A100Room tips
Traveller rating
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Popular mentions
Michel80 wrote a review Aug 2021
2 contributions
This is by far the best hotel in the country for service and attitude of staff. The hotel itself is old but the service is amazing. From the front desk to the lounge, all are hospitable and helpful. At times there were language barriers but they went out of their way to serve and attend to queries. The quality of the breakfast is one the best among any hotels in the city. The rooms are spacious. Had to get room moved as the initial room was abit old and outdated. But Blur( guest manager) arranged to get the room changed and sorted out as soon as possible with no frills. Also treatment of foreigners is not heavily scrutinized or indifferent such as in the case of some other local establishments. Staff at the lounge were professional such as Shirley and her team. Very friendly and welcoming and really went out of their way to make the meal experience pleasant. The doorman I think his name was Ekke or Erke was super quick with collecting bags out the vehicle and waiting on us to complete check in to them assist us to our rooms. Frank ( I think was his name) at the front desk made checking in a breeze. I would return to this hotel just because of the service. This is not a fake review, I just really appreciate getting MY money worth at places where you get treated like a guest and not just to make a profit out of your stay. Thanks to the Langham manager and the team. I will be sure to visit again later this year once the pandemic situation improves.
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Jackson Zhang, Guest Services / Front Office at The Langham Shanghai Xintiandi
Responded 2 weeks ago
Dear Djxcc, Thank you for staying at the Langham, Shanghai, Xintiandi. We wish to express our most sincere appreciation for the high compliments you gave us and we are delighted to learn that you had an enjoyable stay with us. In addition, it is very pleased to hear that Blur the Duty Manager, and Ekko from Concierge has been so helpful and warm, thank you again for your kind comments on our service. We are looking forward to welcoming you back again in the near future. Best Regards, Jackson Zhang Front Office Manager
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Travel23705822593 wrote a review Aug 2021
1 contribution
The location was at the heart of the city. The service upon arrival was excellent delivered by Simon. Andy Chen was also extremely helpful for guiding a taxi to the main gate. Breakfast was definitely one of the best I had.
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Review collected in partnership with Langham Hospitality Group
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Jackson Zhang, Guest Services / Front Office at The Langham Shanghai Xintiandi
Responded 2 weeks ago
Dear Travel23705822593, Thank you for staying at The Langham, Shanghai, Xintiandi. We wish to express our most sincere appreciation for the high compliments you gave us and we are delighted to learn that you had an enjoyable stay with us. In addition, it is very pleased to hear that Simon and Andy from Concierge have been so helpful and warm, thank you again for your kind comments on our service. We are looking forward to welcoming you back again in the near future. Best Regards, Jackson Zhang Front Office Manager
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Ian P wrote a review Jul 2021
Beijing, China1 contribution
Our stay at the Langham Hotel Xintiandi was wonderful from start to finish. If you like breakfast, you should go for the breakfast buffet! Everything was particularly tasty. The swimming pool and sauna are beautiful . But it was Andy who made our visit truly memorable. Andy, who happens to be deaf, was extremely attentive. Each time he saw us in the lobby he asked if we needed a car or if we needed help with luggage. Andy really knows customer service. The Langham Hotel is lucky to have Andy!
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Date of stay: August 2021
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Response from Donna Dai, Other at The Langham Shanghai Xintiandi
Responded 9 Aug 2021
Dear ianpI4798ID, Thank you for staying at The Langham, Shanghai, Xintiandi. We wish to express our most sincere appreciation for the high compliments you gave us and we are delighted to learn that you had an enjoyable stay with us. In addition, it is very pleased to hear that Andy from Concierge has been so helpful and warm, thank you again for your kind comments on our service. We are looking forward to welcoming you back again in the near future. Best Regards, Donna Dai Director of Rooms
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taxedteacher wrote a review Jul 2021
Beijing, China97 contributions60 helpful votes
We are just about to check out after 4 lovely days here . The rooms are comfortable and well laid out . Love the rain shower and turn down service . We opted for club world which means you get breakfast / tea and evening drinks and snacks plus a couple of other benefits included - worth every penny ! Food was excellent but what really sets this hotel apart is the outstanding service from each and every member of staff . They greet you by name even if walking past you in the lobby , no request is too much for them and we frequently asked questions such as can you tell me if we can watch the football on any of the channels , how do we get to so and so .? Absolutely top level service from an excellent team of staff . Literally the best I’ve seen in a long time because it is so universal and is 100 % of the staff all the time . Feel sad to go in many ways . I also loved the pink taxi which you can use within 5 kilometres for free if you are club world . Definitely will be back as is such a well run hotel ! Thank you very much to all the staff who took care of us .
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Date of stay: July 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Donna Dai, Other at The Langham Shanghai Xintiandi
Responded 9 Aug 2021
Dear taxedteacher, Thank you for staying at The Langham, Shanghai, Xintiandi. We wish to express our most sincere appreciation for the high compliments you gave us and we are delighted to learn that you had an enjoyable stay with us. thank you again for your kind comments on our service. We are looking forward to welcoming you back again in the near future. Best Regards, Donna Dai Director of Rooms
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dolwande wrote a review Jun 2021
1 contribution
The place was extraordinary. The service and everything was impeccable. We stayed at the Club and the lounge services made our stay very comfortable. My children enjoyed the breakfast and the happy hour snacks and soft drinks.
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Review collected in partnership with Langham Hospitality Group
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Donna Dai, Other at The Langham Shanghai Xintiandi
Responded 9 Aug 2021
Dear dolwande, Thank you for staying at The Langham, Shanghai, Xintiandi. We wish to express our most sincere appreciation for the high compliments you gave us and we are delighted to learn that you had an enjoyable stay with us. thank you again for your kind comments on our service. We are looking forward to welcoming you back again in the near future. Best Regards, Donna Dai Director of Rooms
Read more
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PRICE RANGE
US$147 - US$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the langham xintiandi shanghai hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiXintiandi / Huangpu / Puxi (Downtown Shanghai)
NUMBER OF ROOMS
353
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Frequently Asked Questions about The Langham Shanghai Xintiandi
Which popular attractions are close to The Langham Shanghai Xintiandi?
Nearby attractions include Former French Concession (0.2 km), Xintiandi (0.03 km), and Shanghai Former Provisional Government Site of the Republic of Korea (0.5 km).
What are some of the property amenities at The Langham Shanghai Xintiandi?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Langham Shanghai Xintiandi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Langham Shanghai Xintiandi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Langham Shanghai Xintiandi?
Yes, a parking garage is available to guests.
What are some restaurants close to The Langham Shanghai Xintiandi?
Conveniently located restaurants include Din Tai Fung (Shanghai New World), Vegetarian Lifestyle(Huaihai), and ShangHai Ye ShangHai (Xintiandi).
Are there opportunities to exercise at The Langham Shanghai Xintiandi?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does The Langham Shanghai Xintiandi have an airport shuttle?
Yes, The Langham Shanghai Xintiandi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Langham Shanghai Xintiandi?
Yes, dry cleaning and laundry service are offered to guests.
Does The Langham Shanghai Xintiandi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Langham Shanghai Xintiandi?
The staff speaks multiple languages, including English, Chinese, and Malay.