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Hilton Shanghai Hongqiao

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#52 of 4,566 Hotels in Shanghai
Certificate of Excellence
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Hilton Shanghai Hongqiao
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826 Reviews from our TripAdvisor Community

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Showing 537: English reviews
Hong Kong
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed yesterday NEW

Check-In very smooth and friendly staff. Room is very nice and large, got a deluxe room with company rate. Wifi in the room is hit and miss, keeps on disconnecting. Heard from my colleague that stayed 2 weeks before that the buffet dinner was going down hill so ordered in. Room service food was OK, nothing special but pricey, the... More 

Helpful?
Thank Wangtshuk B
Singapore, Singapore
Level Contributor
157 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 days ago NEW via mobile

Here for another client event and the standards here continue.to be very poor. The buffet here is still dire. The meeting rooms.small.and poorly equipped. Either Hilton don't care anymore or they have given up trying. Sad.

Helpful?
Thank Dr John K
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 days ago NEW

We arrived at the hotel at 3:30 pm but our rooms were not ready. We were told to wait as they didn't know when the rooms will be ready. My friends hadn't booked the executive room with lounge access so I suggested that my friends and I could wait there and have a cup of tea. It took them a... More 

Helpful?
Thank Parmila
Houston, Texas
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

The best value for my money each time I visit Shanghai, without a doubt. Being so close to Hongqiao airport and railway station it's the easiest and smoothest option to use Shanghai as home base and make day trips to other surrounding cities. Staying at the Hilton Shanghai Hongqiao I can experience Chinese hospitality with a western touch in the... More 

Helpful?
Thank FdK_traveler
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you so much for your stay at Hilton Shanghai Hongqiao! I'm so glad to see your nice comments on hotel service. It is such a high compliment you gave to us that I would like to show my sincerity to welcome you back again next time when you are in Shanghai. More 

vietnam
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

Good amenities and friendly staff. Not so far from Honqiao airport and a short ride to foreigners street. Ordered room service and the food was good quality and efficient. Only complaint is that I booked and paid online, but was charged again on check out. Partly my fault, I didn't check the bill. Hopefully they will sort this out.

Helpful?
Thank ziondog
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. I am also noticed the payment issue, and I hope this the special case will not affect you a lot. It will be sorted out very soon. We do look... More 

Kiawah Island, South Carolina
Level Contributor
118 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago via mobile

I usually stay in this Hilton lately for convenience .... but also for good reasons. Its really a nice place, most people speak good English at the front desk, the rooms in Tower 3 (recommended) are very nice and super functional and the Happy Hour in the lounge is all you need after a long day at the office.

Helpful?
Thank Michael H
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. Your satisfaction drive us so much to make it better. We do look forward your coming back when your next visit in town. And thank you again for your time. More 

Santa Monica, United States
2 reviews
Reviewed 2 weeks ago

Made aboard travel feel like home. Super friendly and accommodating staff. Nice breakfast assortment Rooms service was delicious. Great internet connection. thank you thank you thank you thank you thank you thank you thank you thank you

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Shirley W
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for staying at Hilton Shanghai Hongqiao and taking time to share us such a nice review. It is such a high compliment you gave to our staff, hotel food as well as facilities. We appreciate your kind words and do look forward your coming back in the not too distance future. More 

Wembdon
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

Stayed here 4 nights back end of October room 11321. Good size room, excellent amenities, all the staff were very pleasant and helpful. Quite nice to be staying on Halloween, because all the staff dress up and got into the spirit. Breakfast food selection very extensive, and good bar area to relax after work. When staying away I tend to... More 

Helpful?
Thank Darren3005
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, We appreciate your choosing Hilton Shanghai Hongqiao and sharing us your comment regarding your stay. And it is great to know that you enjoyed the friendly and warm services, as well as Halloween night. We are proud of our team and service they deliver for our guests every day. Again, we appreciate your patronage and look forward... More 

Atlanta, United States
1 review
Reviewed 2 weeks ago

I love this hotel, the rooms are huge, comfortable and very clean. I always get a great rest while staying here. Make sure to upgrade so you can use the Executive lounge. Coming back to these rooms after a long day makes these trips much better.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank W7800VAgregh
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for choosing Hilton Shanghai Hongqiao as your accommodation in Shanghai. Thanks you again for your such a nice comments, and I will surely pass your words to the team members and they will be so thrilled to read your compliment. Thank you again for staying with us and look forward your coming back to us... More 

Beijing, China
Level Contributor
2 reviews
Reviewed 2 weeks ago

Having accidently left our iPad at security in Xi'an airport when leaving for Shanghai, the concierge of Hilton Shanghai Hongqiao got in touch with lost and found in Xi'an airport , managed to track it down, we got a case number and were able to get it back to the Hilton in Beijing with help from the Hilton staff in... More 

Helpful?
Thank 2016Christine2010
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for staying at Hilton Shanghai Hongqiao and sharing us your staying experience. It is such a high compliment you gave to us and I'm pretty sure all our team members especially concierge staff will be so thrilled to read your comment. Again, we appreciate your kind words and do look forward your coming back in... More 

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Hongqiao business district, the three-tower Hilton Shanghai Hongqiao is close to metro lines and within walking distance of entertainment venues. Relax in the spacious guest rooms and enjoy the wide range of facilities including the spa. The Grand Ballroom is ideal for private functions and can accommodate over 1,000 people while the two restaurants serve up cuisine from around the world. ... more   less 

Additional Information about Hilton Shanghai Hongqiao

Address: No.1116 Hongsong East Road, Shanghai 201103, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: €94 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Shanghai Hongqiao 5*
Number of rooms: 662
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Expedia, Orbitz, Agoda, Ctrip TA, Priceline, Odigeo and Travelocity so you can book your Hilton Shanghai Hongqiao reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Shanghai Hongqiao Hotel Shanghai
Hotel Style:
#31 Spa Hotel in Shanghai
#31 Business Hotel in Shanghai
#52 Luxury Hotel in Shanghai
#99 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shanghai Hongqiao staff and other travellers.
6 questions
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San Francisco, California
San Diego, California
over a year ago

See all questions (6)

Questions? Get answers from Hilton Shanghai Hongqiao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are good”
 of 5 bubbles Parmila, 28 Nov 2016 | Read review
“there are different wings - wing 2 is quieter”
 of 5 bubbles WelshJohn1959, 26 Oct 2016 | Read review
“Choose a room at a different hotel.”
 of 5 bubbles NotSoCritical, 25 Oct 2016 | Read review
“go for the upper floors”
 of 5 bubbles 391dave, 18 Oct 2016 | Read review
“As always, higher floors are best”
 of 5 bubbles KodoDrummer, 7 Oct 2016 | Read review
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