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Waldorf Astoria Shanghai on the Bund

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$805*
US$337*
Great Deal
US$391*
US$390*
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Waldorf Astoria Shanghai on the Bund
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1,376 Reviews from our TripAdvisor Community

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Showing 1,061: English reviews
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Boston, Massachusetts
Reviewed 4 days ago NEW

This is an extraordinary property. From the beautiful lobby area to the well-appointed rooms to the wonderful staff, this Waldorf offers a truly five-star hotel experience. Located on the Bund, the hotel offers direct access to the famous promenade along the Huangpu River. It is the ideal location for business or a pleasure trip to Shanghai. I very much enjoyed...

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Helpful?
Thank Dennis H
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Dennis H, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and breakfast offerings, as well as our Gym and our services. Our team members will be thrilled to hear of your kind comments, as...

Herriman, Utah
HOTEL’S FAVOURITE REVIEW
Reviewed 21 April 2017 via mobile

We stayed here for 2 nights at the end of our trip. What a wonderfully delightful hotel. The service here was the best I have seen. The food at the restaurants were delicious. We had the buffet breakfast with ordered hot items. We also had the dim sum lunch. You can't go wrong. We took a cab and also visited...

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Helpful?
2Thank Z055272
About Hotel's Favourite Review
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Z055272, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially the view from your room and the Food and Beverage experiences. Our team members will be thrilled to hear of your kind comments, as they strive to...

Reviewed 6 days ago NEWvia mobile

The hotel room was amazing! From the time out of the taxi to leaving for the airport, the staff was eager to help and take your suitcases. We checked in with Stan, and we asked if it was possible for an upgrade to the bund view since it was for our honeymoon. He said it would cost more for the...

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Helpful?
Thank Christine D
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Christine D, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially your room and our services, as well as the swimming pool experience. Our team members will be thrilled to hear of your kind comments, as they...

Kuala Lumpur
Reviewed 1 week ago via mobile

Having been to Shanghai quite a few times for work, we decided to stay at the Waldorf Astoria for a change. Location is on the Bund - although on the further end where it is quieter. It's convenient location on the Bund allowed us to take a nice stroll along the Bund where the buildings are lit up till 11pm...

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Helpful?
Thank JoeCool_KL
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear JoeCool_KL, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and the view from your room, as well as the room amenities and our services. Our team members will be thrilled to hear of your...

manila philippines
Reviewed 1 week ago via mobile

Although I expected it to look old and rundown, I loved the character of the room, the thick sturdy bed with poles and drapes, the female vanity mirror ( I felt like a princess) ,the spacious room and spacious bath. It was old world charm bit in a modern setting. The room where we were had an almost 180 degree...

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Helpful?
Thank annabanana70
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear annabanana70, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially the view from your room and facilities, as well as the services. Our team members will be thrilled to hear of your kind comments, as they strive...

shanghai, China
Reviewed 2 weeks ago

Hotel location is fantastic- near the waterfront - which is nice for an evening's walk. My room was fantastic - lots of lovely touches - luxury bed, nice view, fancy Japanese toilet etc. Breakfast did not start until 6:30 - too late for me as I had to leave at 6:45 - so ordered room service - not a great...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank G4482KHsusanp
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear G4482KHsusanp, Thank you very much for your recent TripAdvisor review. I am delighted to learn that you enjoyed our location and your room. I am however naturally concerned and disappointed that our room service failed to satisfy you. I will address these shortfalls immediately. Rest assured, your valuable feedback will be communicated to the team members, for further improvement....

Tulsa, Oklahoma
Reviewed 2 weeks ago

Having a room overlooking the Bund and the incredible nightly neon light show was perfect. The rooms are spacious, the service spot on--the only disappointment was the food-subpar for a Waldorf and a minimal wine list. But, everything else-including a knowledgeable and responsive concierge (Kavin) who helped us find a cooking class in a local home--made up for the rest....

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Helpful?
Thank MayorTaylor
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Mayorkathy, Thank you very much for your recent TripAdvisor review. I am delighted to learn that you enjoyed your room and view, as well as our location and services. I am however naturally concerned and disappointed that our food failed to satisfy you. I will address these shortfalls immediately. Rest assured, your valuable feedback will be communicated to the...

Reviewed 2 weeks ago via mobile

I am an Australian that lives in Hong Kong and I came to Shanghai (not got the first time) to watch Port Adelaide play Gold Coast in the first ever AFL game in China. Stayed at the Waldorf for the first time. Wow! Great hotel. Excellent rooms. Great service. Great location. Will definitely be back.

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Helpful?
Thank Nebuliza
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Nebuliza, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and your room, as well as our services. Our team members will be thrilled to hear of your kind comments, as they strive to make...

Reviewed 2 weeks ago

Besides beautiful, great Staff! We went for our honeymoon and they upgraded the room! It was beautifull!!!! Great beds as well!! The staff was very nice and helpful with breakfast/ lunch! As well as getting a taxi for us! The buffet menu was also really good and lots of options!

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank caritocb_14
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear caritocb_14, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our services. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience an unforgettable one. We are...

Santa Monica, California
Reviewed 2 weeks ago via mobile

I am reluctant to give them a three star as my finger was pointed on the two. To be fair the location is marvelous and the views are breath taking. But, service! Why they cannot get employees to smile and greet you like a guest is beside me. We've stayed there numerous times and it's hit or miss. I think...

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Helpful?
Thank globaltreck36
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear globaltreck36, Thank you very much for your recent TripAdvisor review. I am delighted to learn that you enjoyed our location and the view. I am however naturally concerned and disappointed that our service failed to satisfy you. I will address these shortfalls immediately. Rest assured, your valuable feedback will be communicated to the team members, for further improvement. Please...

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11/06/2017 12/06/2017
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Staying in The Bund

Neighbourhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 

Additional Information about Waldorf Astoria Shanghai on the Bund

Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Region: China > Shanghai Region > Shanghai > The Bund
Price Range: €269 - €411 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com, Expedia, Ctrip TA, Hotwire, Travelocity, Agoda, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Waldorf Astoria Shanghai on the Bund reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai
Hotel Style:
#2 Romantic Hotel in Shanghai
#3 Business Hotel in Shanghai
#4 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#5 Family Hotel in Shanghai
#178 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Shanghai on the Bund staff and other travellers.
5 questions
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Melbourne, Australia

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Questions? Get answers from Waldorf Astoria Shanghai on the Bund staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would think that a river-view room on an upper floor would be desirable.”
276dennish, 24 May 2017 | Read review
“I liked the new part of the hotel with views of the Bund”
MayorTaylor, 14 May 2017 | Read review
“try to get a room with a view of the bund”
SMOOZA, 7 May 2017 | Read review
“Better book river view”
arnondk, 6 May 2017 | Read review
“Facing to the bund river for sure”
932jief, 2 May 2017 | Read review
5 of 5
Ctrip.com
US$337* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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