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Pullman Shanghai Jing An

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#60 of 4,998 Hotels in Shanghai
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Pullman Shanghai Jing An
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1,629 Reviews from our TripAdvisor Community

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Showing 1,114: English reviews
Hamburg, Germany
Reviewed 25 March 2013

I was around this area many times, and I liked it here. Staff speaks good english and is helpful, breakfast was OK. Rooms and corridors are a bit dark but there is nice music (-; and the overall impression is that of a good standard for the price. Only problem was that there was no wireless LAN. There is a...

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Helpful?
1Thank Salamano
GrandMercureShanghai, Manager at Pullman Shanghai Jing An, responded to this review

Dear Salamano Thanks for staying with us during your last trip in Shanghai, I am sorry that your experience did not meet your expectation, we are already provid complimentary WIFI from the 17th to 28th floor as well as in executive floors and lunge, all public areas and restaurant of the hotels. We appreciate your sharing your concerns, and it...

johor bahru
Reviewed 25 March 2013

Grreat hotel at great location. MRT is just beside the hotel. Conveniently located and surrounded by many many food restaurant that we don't have to worry! Room was spacious and clean. Service staff very helpful. Value for money. Thumbs up for this Hotel!! I will come back again.

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Helpful?
1Thank angrybirdjb
GrandMercureShanghai, Manager at Pullman Shanghai Jing An, responded to this review

Dear angrybirdjb Thank you very much for your great comment and recommendations, we look forward welcoming you back in the nearest future. regards Jenny Yang E-Commerce Manager

Los Angeles, California, USA
Reviewed 24 March 2013

This was my second stay at the Grand Mercure Shanghai Zhongya. It is a first class hotel all the way! The Shanghai subway is literally steps from the front door, and I had no problem getting a taxi there either. It happens to overlook the Shanghai Railway Station, so the area is loaded with fast food places, and isn't the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank EuropeanStyleTravels
GrandMercureShanghai, Manager at Pullman Shanghai Jing An, responded to this review

Dear Adam G We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Zhongya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Sydney
Reviewed 21 March 2013

Great location, hotel is located on top of Shanghai Railway Station (exit #5). Reception were friendly although some of them had a bit of trouble with their English. We were on the 19th floor, we had a non smoking room although the hallway did smell a bit of cigarettes. Room itself was very nice, quite spacious and very clean. Hotel...

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Helpful?
Thank ChrisVermeersch
GrandMercureShanghai, Manager at Pullman Shanghai Jing An, responded to this review

Dear ChrisVermeersch Thank you very much for your great comment and recommendations, we look forward welcoming you back in the nearest future. regards Jenny Yang E-Commerce Manager

London, United Kingdom
Reviewed 14 March 2013

Immaculate rooms, comfortable beds, fantastic buffet breakfast and very friendly and helpful staff. What more do you need? It is out of the main tourist track, but is only 3 stops on the metro to Peoples Square and Nanjing road, takes approx 6mins. China still doesn't get the no smoking indoors approach so be prepared for some cigarette odour. Though...

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Helpful?
1Thank Adam G
GrandMercureShanghai, Manager at Pullman Shanghai Jing An, responded to this review

Dear Adam G We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Zhongya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

A TripAdvisor Member
Santa Barbara, California, USA
Level Contributor
3 reviews
3 hotel reviews
1 helpful vote
Reviewed 13 March 2013

I arrived at hotel around 9:15PM after a trans-Pacific flight. My check-in was less than smooth, and I didn't get settled into a room until 11:30PM... First room was a smoking room in spite of requesting a non-smoking room. Room was changed to a tiny room, so I asked to move again. The third room had a malfunctioning lock on...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank A TripAdvisor Member
GrandMercureShanghai, Manager at Pullman Shanghai Jing An, responded to this review

Dear guest Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Zhongya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Hobe Sound, Florida
Reviewed 12 March 2013

We stayed for three nights, and found the hotel to be very comfortable. The guest hallways were dimly lit and very quiet. In fact there were signs requesting quiet near the guest rooms. This allowed a restful nap or night's sleep at any time of the day or night. The rooms were very nicely appointed with rich fabrics, and a...

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Helpful?
Thank Nonna-Papa
GrandMercureShanghai, Manager at Pullman Shanghai Jing An, responded to this review

Dear Nonna-Papa Thank you very much for your great comment and recommendations, we look forward welcoming you back in the nearest future. regards Jenny Yang E-Commerce Manager

oxfordshire
Reviewed 12 March 2013

The hotel was excellent around 18 months ago, we use it as a base for around this time, dodgy characters in the bar area, pimps peddling sex massages outside the front doors, this may have something to do with the the KTV access through the hotel. This involes lots of shouting from drunk Chinese business men, vomit at the entrance...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank witneyred
GrandMercureShanghai, Manager at Pullman Shanghai Jing An, responded to this review

Dear witneyred Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Zhongya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 12 March 2013

Pros: Good location very close to exit 5 of subway (line 1, Shanghai railway station), sufficient sizes of rooms on the club floors, courteous staff. Kindly been given late check out at 6pm. Cons: The receptionist could not understand why I ask a free upgrade, although I'm a Le Club gold member and tried to explain her and show the...

Review collected in partnership with Accorhotels.com
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Thank snwwnd s
GrandMercureShanghai, Manager at Pullman Shanghai Jing An, responded to this review

Dear snwwnd s Thank you for your choose the GRAND MERCURE Shanghai Zhongya . During stay the inconvenience to you and we apologize. The same time, we attach great importance to your comments, and have asked the relevant departments (Front Office,F&B,Engineering,Housekeeping) to strengthen the training and management of its staff, and have the opportunity to offer a better service for...

Sao Paulo, SP
Reviewed 10 March 2013

We stayed two excellent nights at the Grand Mercure. Our room - executive suite - was huge and very comfortable. The breakfast and the happy hour, both included in the price, were fantastic. The happy hour itself was equivalent to a good dinner. The location is handful, very close to the subway. All the staff was very gentle and helpful....

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Helpful?
1Thank Duduvida
GrandMercureShanghai, Manager at Pullman Shanghai Jing An, responded to this review

Dear Duduvida Thank you very much for your great comment and recommendations, we look forward welcoming you back in the nearest future. regards Jenny Yang E-Commerce Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The GRAND MERCURE SHANGHAI CENTRAL is a brand new designer hotel ideally situated in a convenient city center location: guests can enjoy quick access to People's Square, Nanjing Road &the Bund. The hotel is only 12minutesaway fromboth Yu Garden or Xintiandi by taxi; 25 minutesaway from Shanghai Hongqiao Airport and 40 minutesaway from the Shanghai Pudong International Airport. With guest comfort and well-being as its priority, each of its well-appointed rooms & suites is a haven of comfort featuring full length glass windows;37-42 inch LCD TV screen with full laptop connectivity; internet and WIFI access; the finest in bathroom accessories with rainforest shower as well as luxury Pacific Coast bedding with 400 thread-count linen.At the GRAND MERCURE SHANGHAI CENTRAL Dining at both the Chinese and all day dining restaurants will be a delightful culinary experience, while relaxing at the chic lifestyle lounge-bar could well be a 24-hour indulgence.For leisure and entertainment, a range of facilities located on Level 6 includes a gymnasium and chess room.Keeping fit with the gymnasium's latest equipment will be a joy, as guests take in the panoramic view of the city and the natural light by day, and city lights by night.The Spa beckons with 11therapy rooms. Well known for its special spa treatment menus,pamper yourself and rejuvenate your mind and body with oils, aromatherapy or other beauty treatments.For events, meetings, conferences and weddings, a full complement of versatile meeting and banquet facilities include an elegant Ballroom that can cater up to 350 guests, four meeting rooms. A professional team of experts are on hand to tailor every occasion to the guest's requirements. ... more   less 

Additional Information about Pullman Shanghai Jing An

Address: No.330 Meiyuan Road, Jing an District, Shanghai 200070, China (Formerly Grand Mercure Shanghai Central)
Region: China > Shanghai Region > Shanghai > Shanghai Railway Station
Price Range: €77 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Shanghai Jing An 4.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Grand Mercure Shanghai Zhongya Hotel Shanghai
Hotel Style:
#18 Best Value Hotel in Shanghai
#45 Romantic Hotel in Shanghai
#60 Luxury Hotel in Shanghai
#73 Business Hotel in Shanghai
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for the executive benefits.”
S8303WNmatthewb, 25 Apr 2017 | Read review
“just stay else where..”
ychaos, 24 Apr 2017 | Read review
“Just book it”
412garrya, 9 Apr 2017 | Read review
“High floors and rooms facing the railway station is quieter.”
nanbao_trip, 31 Mar 2017 | Read review
“Choose a different hotel!”
adzh2014, 24 Mar 2017 | Read review
5 of 5