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JW Marriott Marquis Hotel Shanghai Pudong

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No.988 Puming Road, Pudong New Area, Shanghai 200122 China
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Traveller (879)
Dining (129)
Room & Suite (35)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#33 of 5,027 hotels in Shanghai
Location
Cleanliness
Service
Value
Travellers' Choice
JW Marriott Marquis Hotel Shanghai Pudong, the first JW Marriott Marquis Hotel in China, opened n Shanghai in 2019. Located in Pudong New Area beside the Huangpu River and near Lujiazui CBD, the hotel has 510 rooms, 3,100 square meters of meeting space and 6 F&B outlets.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Karaoke
Kids stay free
Babysitting
Electric vehicle charging station
Valet parking
Paid public parking on-site
Wifi
Indoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Air purifier
Bathrobes
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Chinese, Japanese
Hotel links
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491Reviews3Q+A5Room tips
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Popular mentions
EmilyWong wrote a review Aug 2021
2 contributions
This is the worst experience of JW Marriott to me. Although the view is good, the service was terrible. The lounge was noisy with always looks very busy staff. The dining room was crowded. The room was not cleaned well and the housekeeping missed some important details such as layout of cups and bath supplies. The room smells moldy. After 7 days staying in JW Marriott Macau, travelling to this Marriott was like falling from heaven to the hell! As a platinum member to stay for 3 nights, when I checked in at midnight after a horrible long way travel, I was told that I can be upgraded to a executive suite the next day. So the front desk NICELY told me to not unpack my luggage too much. Just take out necessary stuff and they will help me to move to the executive suite in the morning. But when I came back the next night, I found my room was just moved to a little higher floor with exactly same size, same view but a worse layout. Even worse was that the room was not cleaned well like it was done in a rush. The staff just said there was misunderstanding!? Yes, I misunderstood. This is not JW Marriott.
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Date of stay: August 2021
Value
Cleanliness
Service
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MinYing wrote a review May 2021
Taipei, Taiwan51 contributions12 helpful votes
+1
My wife and I decided to cross the river to Pudong to stay at JW Marquis over New Year's Eve. To make a long story short, we really enjoyed the service, the waterfront view and the facilities. We even extended the stay to two nights (even though we only live 20 minutes away). FYI _ There is a 22KM waterfront bike trail right outside JW. We did about 3 KM in 2 degree C weather before turning back. Still planning to take my wife back when it's warmer. Special thanks to Josie - I had an event at JW last week and left my business cards at the dinner banquet. Shortly after I contactr the hotel front desk, I got a call back from Josie and she arranged to have the item mailed to me.
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Date of stay: January 2021Trip type: Travelled as a couple
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Ivy83 wrote a review Apr 2021
Toronto246 contributions97 helpful votes
+1
Tried JW Marriott Marquis for a staycation the last long weekend. Mostly positive experience except for check in. Check in was a nightmare due to the crowds. Arrived around 2:30, a bit before the official check in time. Even at the club lounge, I had to wait for 10m in a queue. Very rarely happened to me... Chinese tourists are back in force post COVID19. Didn’t even attempt to get a table for afternoon tea or evening canapés. For that size of a hotel, the club lounge is quite small and limited. The room was very decent and appreciated the upgrade to the studio with the harbor view. Even though the hotel opened for two years, all furnitures are still very new and fresh. The bed was very comfortable and enjoyed the big circle tub in the bathroom. Service was efficient. Forgot my iPhone charger and they loaned me one over the stay. Room service was on time and all orders were correct and hot. Housekeeping also decent but nothing too personalized or write home about. Bumped into the robot staff a few times. That was an interesting experience. Tried the breakfast buffet at the lounge and arrived at 8:20am to avoid the crowd. But it was meh... the food was decent but not worth waking up that early. Also reserved dinner at the Flint steakhouse. Ribeye cooked to perfection and loved the platinum 30% discount! On the last day, I skipped morning breakfast buffet and went for the lunch buffet at the restaurant instead. Not bad for the price paid. Really enjoyed the freshly squeezed orange juice, shanghai style ribs, and various cold appetizers. Check out was better, no queuing needed as I requested for 4pm late check out. Already booked and planned to return during the May Labor Day long weekend. Need more stays to secure another year of platinum status with Bonvoy!
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Date of stay: April 2021Trip type: Travelled solo
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Chris P wrote a review Mar 2021
Shanghai, China4924 contributions264 helpful votes
+1
We did a staycation here and were super impressed with the hotel and the facilities. The room was modern and comfortable. Service was amazing. The pool are and pool was also great. Only downside, the breakfast looked amazing, but not up to scratch when eating it. Well worth a visit
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Date of stay: February 2021Trip type: Travelled as a couple
2 Helpful votes
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Ian K wrote a review Jan 2021
2 contributions
We stayed two nights in jw Marriott Marquis, upon check in there were some unpleasant story happened due to misunderstand, whereas we spoke to Doris, Philip and Miranda about those problems, they provide us reasonable solutions and amazing service, Ms. Miranda offer us a discount for our fantastic dinner at Flint, after dinner we had pleasant chat with Philip at lobby (btw apologize to disturb your work). Hotel management should be proud that have those lovely staffs. Besides location and view was extremely great, we can enjoy a nice landscape from this famous river and also we could see a nice view for Shanghai CBD from corridor. Lovely stay and lovely staffs. See you later!
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Date of stay: January 2021Trip type: Travelled with friends
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Response from Angela Pan, General Manager at JW Marriott Marquis Hotel Shanghai Pudong
Responded 28 Jan 2021
Dear iankT5365BH, Thank you very much for staying at JW Marriott Marquis Hotel Shanghai Pudong and for your time leaving your valuable feedback here. We are very pleased to know that you have had a wonderful stay experience during your trip in Shanghai! In addition to that, thank you for your generous comments about our operation team. We believe that the true luxury is only created by people who are passionate about their work and love what they do, and I am very proud to learn that our staff’s dedication and professionalism have made your stay a heartwarming memory. Thank you again, and we look forward to welcoming you back in the near future! Warm regards, Angela Pan General Manager JW Marriott Marquis Hotel Shanghai Pudong
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PRICE RANGE
US$196 - US$294 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiPudong
NUMBER OF ROOMS
515
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Frequently Asked Questions about JW Marriott Marquis Hotel Shanghai Pudong
Which popular attractions are close to JW Marriott Marquis Hotel Shanghai Pudong?
Nearby attractions include South Bund Soft Spinning Material Market (1.2 km), Shanghai Jiangnan Silk Museum (0.9 km), and Paris in spring Store (Pu Jian) (1.2 km).
What are some of the property amenities at JW Marriott Marquis Hotel Shanghai Pudong?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at JW Marriott Marquis Hotel Shanghai Pudong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Marquis Hotel Shanghai Pudong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Marquis Hotel Shanghai Pudong?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to JW Marriott Marquis Hotel Shanghai Pudong?
Conveniently located restaurants include Kebabs On The Grille, Table No. 1, and Merchant Kitchen (JW Marriott Marquis Hotel Shanghai Pudong).
Are there opportunities to exercise at JW Marriott Marquis Hotel Shanghai Pudong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does JW Marriott Marquis Hotel Shanghai Pudong have an airport shuttle?
Yes, JW Marriott Marquis Hotel Shanghai Pudong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Marquis Hotel Shanghai Pudong?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Marquis Hotel Shanghai Pudong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Marquis Hotel Shanghai Pudong?
The staff speaks multiple languages, including English, French, Chinese, and Japanese.