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The Ritz-Carlton Shanghai, Pudong

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1,176 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Shanghai, Pudong
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Showing 792: English reviews
Reviewed 19 March 2016 via mobile

This wieve is so cool so you forgot food it self. Food quality is not in same level whit price. All meat is from freezer so I had pasta. Nothing special i can say. Stuff was in high level and served well. Nice design for having romantic night. Sad that china polition level is so high that you can feel...

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Helpful?
Thank Teemu R
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest Thank you for taking time and telling us your feedback. We appreciate you visit us and recognize the good service. Please know that we are continuously improving our service as well as food quality. Thank you again for your kind feedback. We look forward to welcoming you again. Warm Regards, Rainer J. Burkle Regional Vice President and General...

Austin, Texas
Reviewed 14 March 2016

I had the hotel arrange for an airport pickup and from the moment I was picked up until I was checked into my room, it was seamless. I was greeted at the valet area by a clip board carrying associate who took me up to my room and ensured that my stay would be a comfortable one. Of the two...

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5Thank austinsc0tt
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear austinsc0tt, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Thank you again, and...

Portland, Oregon
Reviewed 13 March 2016 via mobile

I recently stayed a few nights at the Ritz-Carlton Shanghai for work. You expect amazing service and great rooms while staying at the Ritz, but the service I received went over and beyond. The excellent service started with checkin: it was quite late and I was tired from traveling all day, but Jerry made the process quick, easy, and seamless....

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Helpful?
1Thank 545douglasd
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear 545douglasd, Thank you for sharing your wonderful review! It is heart-warming to read of the many efforts Jerry made to ensure your stay would be full of lasting memories. We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Reviewed 13 March 2016 via mobile

fabulous experience coupled with incredible infrastructure makes this trip an enjoyable one. Special thanks to staff Cassandra who took the dedication to give me a short run down of the room layout as well as taking the extra mile to show me directions to guide me to the nearest luggage store. Bar was fantastic, with an unbelievable night view of...

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Helpful?
Thank Takaez
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Takaez, Thank you for sharing your wonderful review and for taking the time to recognize Cassandra for her excellent service. We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Shanghai Region, China
Reviewed 12 March 2016

I recently held a second corporate event at the Pudong Ritz Carlton. Each time the staff has been incredibly accommodating and gracious. This time I had Matthew and Fancy, two Ritz Carlton staff in charge of the day-of execution, helping me the day of the event - they were both great and very attentive to my guests. Our schedule ended...

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Helpful?
Thank Keith E
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Keith E, We are most proud of our Ladies & Gentlemen for delivering legendary Ritz-Carlton service. We thank you for choosing to host your event with us and we appreciate that you have taken the time to recognize Matthew, Fancy and the entire Banquets team. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

New York City, New York
Reviewed 11 March 2016

I stayed on business at the RC Shanghai Pudong, and it was spectacular. Highly recommend. The room was total luxury with a deep tub with a high back, where i could watch TV in the bathroom mirror. The bed was super comfortable and the views of the Pudong river from that height were beautiful, or at least I imagine they...

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1Thank Dan B
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Dan B, It is great to hear of your excellent 5 Star experience and we hope to be able to welcome you again soon! Thank you for your review. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Reviewed 11 March 2016 via mobile

Michell from scena restaurant went out of the way to ensure that we were well taken care of. Thank you Michell and Edward. Also wish to.mention that Alina and Melvin from reception were very efficient and helpful in handling some issues. Thank you alone and Melvin.

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1Thank Joyce L
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Joyce L. It is our great pleasure to know that Michelle, Edward, Alina and Melvin had done great job in creating a memorable experience and handling issues. Thank you for choosing us and we all look forward to your next visit. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Shanghai, China
Reviewed 11 March 2016

Everything here is wonderful: landscape view, friendly people and convenient location. I reserved a seat here for my wedding anniversary. I received a nice greeting card from Larissa, a very nice girl doing her internship right now and she made everything goes extremely smoothly. Will come next time for sure!!

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Helpful?
Thank Henry H
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Henry H, Thank you for sharing the wedding anniversary celebration together with us at The Rizt-Carlton. We are so pleased to know that Larissa helped to create a great experience and we hope to welcome you again soon! Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Shah Alam
Reviewed 11 March 2016

It is definitely a distinctive experience of 'luxury' and 'pleasure' staying at The Ritz Calton Shanghai, Pudong. I frequent Shanghai every other month on business and used to patronize their Aura Lounge & Jazz Bar for business discussion and leisure which I have previously given a write up of this outlet. This was my first experience staying in this hotel....

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Thank JeffreyAu
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear JeffreyAu, It was pleasure to have you as our guest and thank you so much for taking the time to share your wonderful review. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Reviewed 5 March 2016 via mobile

Thanks for Collion and Ivy! With Collin 's help, the success of our conference was guaranteed. And with the considerate service offered by Ivy, all our guests enjoyed the dinner! Expecting next cooperation!

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Helpful?
Thank Joanna122
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Joanna122, Thank you for taking the time to recognize Collin and Ivy! We are very proud of their efforts to deliver legendary Ritz-Carlon service. We hope to welcome you again soon for your next meeting or hotel stay. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China’s modern economy, and the Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. The Ritz-Carlton Shanghai, Pudong’s outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: €262 - €514 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Spa Hotel in Shanghai
#2 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#183 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the Shanghai Tower, they are cheaper than the ones facing The Bund or the Pearl Tower, the view is spectaculair.”
 of 5 bubbles SonNY2002, 5 Dec 2016 | Read review
“King room with TV Tower and River views”
 of 5 bubbles EdB222, 3 Dec 2016 | Read review
“Rooms with best view are room numbers ending "16" to "25" (e.g.4715, 4628).”
 of 5 bubbles aclcheng, 24 Nov 2016 | Read review
“Ask for river view”
 of 5 bubbles FamFunIllinois, 20 Nov 2016 | Read review
“The Club Lounge”
 of 5 bubbles oscarcF8134WI, 15 Nov 2016 | Read review
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