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The Ritz-Carlton Shanghai, Pudong

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Traveller (1464)
Room & Suite (530)
Dining (122)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“ifc mall”(73 reviews)
“flair bar”(27 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton Shanghai, Pudong
Special Offer: Shanghai Family Retreat
Hotel packages
Offers from The Ritz-Carlton Shanghai, Pudong
Special Offer: Shanghai Family Retreat
Hotel packages
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,880)
There are newer reviews for The Ritz-Carlton Shanghai, Pudong
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1,226 results
Traveller rating
1,022
145
43
11
5
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1,022
145
43
11
5
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All reviewsguest recognitionifc mallflair barthe club loungerooftop barthe pearlspecial thanksbund viewtv towerhuangpu riverthe financial districtamazing hotelbusiness tripart decochinese restauranthotel staffsirena
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241 - 245 of 1,226 reviews
Reviewed 9 July 2017

I stayed here for a week on business and I have no complaints.... Be it from the airport pickup the checking service, staff, food, location... everything is so perfect.... I just did not feel anything was missing.. its maintains a very high standard in customer...More

Thank Ashenoy
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 12 July 2017

Dear Ashenoy Thank you very much for your great review and recognition on TripAdvisor. We recognize how difficult travel is today and always try and make it as easy as possible for our guests. I’m delighted that you took advantage of our airport pick-up service....More

Reviewed 8 July 2017 via mobile

Love, love, love this hotel. It's absolutely amazing and the service is top notch. Beautiful views! Rooms are first class. The Italian restaurant is wonderful. The spa was really great. The massage was one of the best I've ever had.More

1  Thank Katie C
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 12 July 2017

Dear Katie C I am very happy to read your feedback and thank you for highlighting our rooms with their beautiful views, along with our wonderful Spa and our Italian restaurant Scena. I have passed along your praise to our Ladies and Gentlemen, especially the...More

Reviewed 7 July 2017

I have been travel a lot like I said. This Ritz-Carlton Shang hai pudong is way better than Ritz-Carlton Guangzhou and Ritz-Carlton Beijing. Maybe this one was the best Ritz-Carlton hotel in mainland China. The front desk are really nice, they will give you the...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank 94yangs
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 12 July 2017

Dear 94yangs Thank you for sharing your great review on TripAdvisor and I personally read out your wonderful feedback during this morning's staff meeting. Once again, thank you for your loyalty to “The Ritz-Carlton” brand and our Ladies and Gentlemen look forward to welcoming you...More

Reviewed 6 July 2017 via mobile

Week-long stay on business. From the airport car service, through to check-in, the room and other facilities everything here is truly excellent. Car meet and greet was very obvious in airport arrivals, check-in was very efficient and all staff encountered were very friendly and professional....More

Thank Dazzer6666
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 9 July 2017

Dear Dazzer6666 Thank you so much for your wonderful review on Trip advisor. I am very happy to share your kind words with my team, especially Front Desk, Fitness Centre, Culinary an F&B service team. Thank you for highlighting our convenient location next to a...More

Reviewed 3 July 2017

Ritz Carlton Pudong! How do I love thee…Let me count the ways!!! Dear Mr. Andrew Houghton, My family and I thoroughly enjoyed staying at your beautiful Ritz Carlton property in Shanghai, Pudong for the past two weeks. I must say that the level of care...More

Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank jamesharmonjrp
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 6 July 2017

Dear jamesharmonjrp Firstly “Happy 4th July” to you all. When we waved good bye to you last week we all remarked how we had enjoyed looking after you, Mrs. Peace, & James. When we receive such reviews from our guests we share them with all...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$300 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#6 Family Hotel in Shanghai
#7 Romantic Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$300 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#6 Family Hotel in Shanghai
#7 Romantic Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1464)
Room & Suite (530)
Dining (122)
Pool & Beach (31)
Amenities (8)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
Lujiazui
When people speak of Shanghai’s futuristic skyline,
it’s the financial district of Luiazui they are
speaking of. Shanghai’s most iconic buildings are
located in close proximity to Lujiazui’s elevated ring
road and swanky eateries. Sky-high shopping and chic
bars fill the highrises around the area. As is
characteristic of a world-class financial business
district, some of Shanghai’s best malls and hotels can
...More
Questions & Answers
Ask a question
Joe c
24 May 2018|
AnswerShow all 2 answers
Response from Ritz-SHASZ | Property representative |
Dear Joe c Thank you for your question and we will suggest you to book a suite room and request to add a tent in room. If you would like to learn more please do not hesitate to contact our hotel or email us directly. I am... More
0
Votes
travelfan889
23 May 2018|
Answer
Response from LJH1311 | Reviewed this property |
The Panoramic suites definitely do!
0
Votes
TheglobalCEO
28 March 2018|
Answer
Response from debbiew955 | Property representative |
Dear TheglobalCEO I am sorry that Tripadvisor is not allow me to leave email or telephone here. However you may find on our official website or Tripadvisor comments on our hotel page. We all look forward to welcoming you... More
0
Votes
Room Tips
"Shaghai TV tower room"
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"all floors are quiet, you can hear a pin drop!"
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"Stay on the 51st Floor facing The Shanghai Bund and near the elevators."
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"The Pearl Tower view was great but we couldn't see the Bund from that side. I think that the city view..."
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