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The Ritz-Carlton Shanghai, Pudong

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1,225 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Shanghai, Pudong
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Showing 820: English reviews
Taipei, Taiwan
Reviewed 21 April 2016

Been to several Ritz Carlton hotel in different countries. The one in Shanghai IFC is definitely a must go. Excellent view towards the bund from the room. Me and my Japanese friend also enjoyed the cocktail at the Flair and the breakfast on the reception floor. Overall, a wonderful experience in staying at Pu-dong. Special thanks to Will Dou, who...

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Helpful?
Thank jackch0u
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking time and telling us your feedback. We appreciate you visit us and recognize the good service. Please know that we are continuously improving our service as well as food quality. Thank you again for your kind feedback. We look forward to welcoming you again. Warm Regards, Rainer J. Burkle Regional Vice President and General...

Reviewed 21 April 2016

Service, service, service the best word to describe this property. From the minute you pull up to the front door through check-in and check out the staff at this hotel are wonderful. I was there for two separate nights in the same week and both times received a fabulous room, with bathrooms that are amazing. Future trips to Shanghai will...

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Helpful?
Thank Rick M
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Thank you again, and...

Odessa, Ukraine
Reviewed 19 April 2016

Usually I write reviews only about restaurants, but this time I decide to write about the hotel because our staying was more comfortable, it was really amazing. The hotel itself is absolutely well-designed, stylish and comfortable. For us the main criteria is "as quiet as possible", because our couple is light sleeper, so we need absolutely quiet room and we...

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Helpful?
Thank Marina C
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, We are most proud of our Ladies & Gentlemen for delivering legendary Ritz-Carlton service. We thank you for choosing to host your event with us and we appreciate that you have taken the time to recognize Will Dou to ensure your stay would be full of lasting memories. We hope to welcome you again soon. Warm Regards, Rainer...

Reviewed 18 April 2016 via mobile

Great room 4116 is a corner suite with great views. Very spacious with closet, living room with tv🛋bedroom with tv 🛌and radio Bose, bathroom with littler tv in a mirror and a great shower🛁🚿. The room is very clean doesn't smell smoke neither. I'm very pick. If you like to shop like I do, this is definitely the place to...

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Helpful?
Thank Cleia E
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your wonderful review. We are most pleased to read that every aspect of your stay lived up the high standards and expectations of a Ritz-Carlton hotel. We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Alamo, California
Reviewed 17 April 2016

Wow, the service, the amenities, the view and again the service was outstanding. In particular Melvin the General Manager was personally attentive. Beginning with immediately upgrading our room along with a personal tour of the hotel to walking us to the elevator as we said goodbye. Amy Yu in guest relations made us feel like we were on our honeymoon....

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Helpful?
1Thank MrandMrsPenn
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Thank you again, and...

Reviewed 15 April 2016 via mobile

The hotel's rooftop bar Flair is worth to go. It has a cozy environment and a magnificent view of the Bund. It serves not only drinks but also fine sushi. I went there with a Japanese friend and he enjoyed the sushi there very much. Music is played by live DJ there and she is cool. The decor there is...

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Helpful?
Thank choia954
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking time and telling us your feedback. We appreciate you visit us and recognize the good service. Please know that we are continuously improving our service as well as food quality. Thank you again for your kind feedback. We look forward to welcoming you again. Warm Regards, Rainer J. Burkle Regional Vice President and General...

Norwalk, Connecticut
Reviewed 13 April 2016

The Ritz-Carlton does not disappoint. Their level of service and attention to detail is everything one comes to expect when staying at a Ritz-Carlton. From airport pickup - to check in to check-out, the experience is first-rate. The guest relations staff will take care of all your needs and make you feel at home in Shanghai

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Helpful?
Thank jean k
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your wonderful review and we are most pleased to read that you were able to fully-enjoy the amazing views and convenience of staying as a guest in our hotel. We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Reviewed 11 April 2016 via mobile

Fabulous hotel and staff! My husband and I were both a little under the weather and Klaris and Alina made us a pot of ginger tea one evening. After just departing our cruise ship, we arrived before check in, so they let us relax in the club lounge. Also the bell hop assisted us as he felt the taxi driver...

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Helpful?
1Thank Phil P
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, We are most proud of our Ladies & Gentlemen for delivering legendary Ritz-Carlton service. We thank you for choosing to host your event with us and we appreciate that you have taken the time to recognize Klaris and Alina,We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Manchester, United Kingdom
Reviewed 11 April 2016 via mobile

We stayed for 2 nights beautiful room. There was noise all through the night from the construction site near the hotel. Breakfast was fine with plenty of choice. Evening meal was a set menu with no choice and over cooked. Not 5 star.

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Thank 650paul
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest We thank you for having chosen Ritz-Carlton Shanghai Pudong and we prize your feed-back as integral part of the Guest experience. We are pleased to know that your had a pleasant stay and we regret that the noise and the dinner did not meet your expectations. In fact, the Guest satisfaction is our outmost and be assured that...

Nürnberg
Reviewed 10 April 2016 via mobile

Excellent service,food,city view,and friendly staff. Too less options in the business lounge was the only thing that can be improved. Hookers appeared in the lobby during night and travellera should not get fooled by these well dressed women who are local hookers ..never entertain them and report it to the staff and they will take necessary action

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Helpful?
Thank Sidhu81_m
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, I would like to thank you for your nice review. I have taken note of your comment.In fact, the Guest satisfaction is our outmost and be assured that your comments have received my highest consideration. In the main time, we look forward to welcoming you back in the next future. Warm Regards, Rainer J. Burkle Regional Vice President...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China’s modern economy, and the Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. The Ritz-Carlton Shanghai, Pudong’s outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: €253 - €434 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#173 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay little bit extra to stay in Club Room”
  • Hotel Room
 of 5 bubbles TT0419, 23 Dec 2016 | Read review
“Best Floor 51,”
 of 5 bubbles madwolf139, 12 Dec 2016 | Read review
“Great view from the rooms facing the river - I don't know about others.”
 of 5 bubbles gan0000, 9 Dec 2016 | Read review
“Choose a room facing the Shanghai Tower, they are cheaper than the ones facing The Bund or the Pearl Tower, the view is spectaculair.”
 of 5 bubbles SonNY2002, 5 Dec 2016 | Read review
“King room with TV Tower and River views”
 of 5 bubbles EdB222, 3 Dec 2016 | Read review
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