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The Ritz-Carlton Shanghai, Pudong

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No.8 Century Avenue, Lujiazui, Pudong New Area Shanghai IFC, Shanghai 200120 China
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Traveller (4130)
Room & Suite (1038)
Dining (340)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Shanghai, Pudong
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 5,027 hotels in Shanghai
2021 Travellers' Choice Best of the Best
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
No.8 Century Avenue, Lujiazui, Pudong New Area Shanghai IFC, Shanghai 200120 China
Name/address in local language
Getting there
Pu Dong Airport31 kmSee all flights
Hongqiao Airport16 kmSee all flights
LujiazuiShanghai Metro3 min
Dongchang RoadShanghai Metro18 min
See all nearby hotels
4911Reviews38Q+A100Room tips
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Popular mentions
Jiayang L wrote a review Aug 2021
7 contributions
+1
Last week went to Ritz-Carlton Shanghai Pudong with my boyfriend for my birthday. Thank you for the great help from Guest Recognition Officer Ashin, I had an unforgettable birthday. She kindly helped to decorate the room and customized room cards for both of us. Welcome fruits and birthday cake are the best in Shanghai. We enjoyed our dinner and lunch at club, that was fantastic too. My favorite one is bedding in this hotel which is so skin-friendly. Hope be back soon!
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Date of stay: August 2021
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Response from Shanghai Pudong The Ritz-Carlton, 总经理 at The Ritz-Carlton Shanghai, Pudong
Responded 2 weeks ago
Dear 6jiayangl,   Happy Birthday!   Thank you very much for your great review and recognition on TripAdvisor Community.   I am delighted that you had an wonderful experience at the Ritz-Carlton Shanghai Pudong. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I am pleased to read your wonderful feedback about the attentive service provided by our Guest Recognition team, especially Ashin. And I am also glad to hear that you were satisfied with the decoration for the room, welcome fruits and birthday cake we prepared. Besides, thank you for highlighting our Club Lounge food and beddings.   Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.   Once again, we appreciated your wonderful review and our ladies and gentlemen at the hotel are very proud to have created a memorable experience for you. We all look forward to welcoming you back to The Ritz-Carlton Shanghai Pudong in the near future..   Warm regards   Christian Humbert General Manager
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Zekai wrote a review Aug 2021
1 contribution
Visited Ritz Pudong again for birthday celebration for my girl friend on August 08-10. The service was still top notch as the only C7 hotel in Shanghai. Special thanks to Ms. Danhua Zhu and Jarvis at the lounge for their kind hospitality and welcome arrangements. Highly recommended for special occasions and will definitely come back again!
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 4 weeks ago
Dear yzk1998 Happy Birthday! Thank you for choosing the Ritz-Carlton Shanghai Pudong for your birthday celebration. I am delighted to learn that Danhua and Jarvis provided excellent service for you and your girlfriend. I shared your kind words with the Club Lounge team. Once again, thank you for recommending The Ritz-Carlton Shanghai Pudong. Our Ladies and Gentlemen look forward to welcoming you back soon. Warmest regards Christian Humbert General Manager
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Qiang D wrote a review Aug 2021
1 contribution
A big thx to Catherine Chen in F&B reservation team. Who gives me a very detailed information about Mooncake promotion. Believe or not, she is a very helpful person. I hold the comments from July to now, that’s the reason which I can wait for the service results during period. Long story short, 5 stars for her. Not receiving my Mooncake yet which still otw, but I believe it’s great.
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Date of stay: August 2021Trip type: Travelled solo
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 4 weeks ago
Dear qiangd2021 Thank you for choosing The Ritz-Carlton Shanghai Pudong to purchase the mooncake. I am delighted to learn that you received excellent service from Catherine. I shared your kind words with my team. On behalf of our Ladies and Gentlemen, we look forward to welcoming you soon. Warmest regards Christian Humbert General Manager
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Richard M wrote a review Aug 2021
Shanghai, China1 contribution
Due to the sudden rise in Covid-19 infections in various parts of China recently, I was advised to cancel my planned trip. Instead I decided to take a 5-night staycation within Shanghai and, because I have rather expensive tastes, I chose the Ritz-Carlton. Thankfully, this turned out to be an excellent choice. The views from my room, the Club lounge, the restaurants and Flair bar were all fantastic and offered great views across the Huangpu river and the city of Shanghai. The low cloud and constant rain meant that the light was constantly changing and this made the views even more interesting to observe. If you are interested in modern city architecture, then the location of the hotel is very close to Shanghai Tower, Shanghai World Financial Center, Jin Mao Tower, and the Pearl Radio and Television Tower. Special mention has to be made of the staff at the hotel. All of them were very professional and welcoming. Special mention must be made of Miss Candice and Mr Beyond at the concierge desk. Both of them made me feel very welcome and provided customer service above what I would normally expect from a hotel even of this high quality. I look forward to my next visit. Highly recommended.
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Date of stay: August 2021
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 4 weeks ago
Dear richardmG9108SY Thank you for recommending The Ritz-Carlton Shanghai Pudong and for sharing such a wonderful review with the TripAdvisor Community. I am delighted to learn that you received professional service from Candice and Beyond. Thank you for highlighting the comfortable guestroom, the restaurant and the bar with the beautiful view of the Bund, the Oriental Pearl Tower and the city views. I shared your word of encouragement with my team. All our Ladies and Gentlemen look forward to welcoming you back soon. Warmest regards Debb551ie Wong Quality Manager
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Kareen G wrote a review Aug 2021
Shanghai, China41 contributions14 helpful votes
+1
This was my first visit to a Ritz-Carlton hotel and wow! From my first call, I was blown away by the service. When I checked in, I was taken directly to my room and shown all the amenities associated with the room. A kind smile, gentle demeanor was shown to me for my entire stay. I was there for 3 days. The view from my room was nothing short of amazing. I love architecture and I was up close and personal with the 2nd tallest building in the world right from my room window! I loved that the welcome was also personalized. I felt seen and wanted while at the Ritz-Carlton. I got to experience true luxury at the Ritz-Carlton. I have decided to visit again before the end of the year. Ohhh, before I forget....the breakfast location and food! Oh my my my. The chefs were very friendly and accommodating as well. Okay, I'm gushing now. Hahaha. All in all, you won't regret a moment while staying at the Ritz.
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Date of stay: May 2021Trip type: Travelled solo
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 10 Aug 2021
Dear Kareen G Thank you for taking the time to share your wonderful review with the TripAdvisor Community. I am delighted to learn that you received personalized service from our Ladies and Gentlemen. Thank you for highlighting the delicious food during breakfast and the comfortable room with the amazing view of the three skyscrapers. I shared your kind words with my team. On behalf of our Ladies and Gentlemen, we look forward to welcoming you back soon. Warmest regards Christian Humbert General Manager
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LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
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Frequently Asked Questions about The Ritz-Carlton Shanghai, Pudong
Which popular attractions are close to The Ritz-Carlton Shanghai, Pudong?
Nearby attractions include Jin Mao Tower (0.5 km), Oriental Pearl Tower (Dongfang Mingzhu) (0.4 km), and Shanghai Development Exhibition Hall (0.4 km).
What are some of the property amenities at The Ritz-Carlton Shanghai, Pudong?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Ritz-Carlton Shanghai, Pudong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Shanghai, Pudong?
Guests can enjoy a rooftop bar, an on-site restaurant, and breakfast during their stay.
Is parking available at The Ritz-Carlton Shanghai, Pudong?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton Shanghai, Pudong?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Flair Rooftop, and Yi Cafe at Pudong Shangri-La.
Are there opportunities to exercise at The Ritz-Carlton Shanghai, Pudong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton Shanghai, Pudong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Shanghai, Pudong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton Shanghai, Pudong?
The staff speaks multiple languages, including English and Chinese.