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The Ritz-Carlton Shanghai, Pudong

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Traveller (1520)
Room & Suite (549)
Dining (124)
Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“ifc mall”(77 reviews)
“flair bar”(30 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton Shanghai, Pudong
Special Offer: Shanghai Family Retreat
Hotel packages
Offers from The Ritz-Carlton Shanghai, Pudong
Special Offer: Shanghai Family Retreat
Hotel packages
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,928)
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1,251 results
Traveller rating
1,042
149
43
12
5
Traveller type
Time of year
LanguageEnglish
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1,042
149
43
12
5
Show reviews that mention
All reviewsguest recognitionifc mallflair barthe club loungerooftop barthe pearlspecial thanksbund viewtv towerhuangpu riveramazing hotelthe financial districtbusiness tripchinese restaurantart decohotel staffpark hyatt
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1 - 5 of 1,251 reviews
Reviewed 2 days ago

This Ritz offers exactly what you expect from this chain. The staff were super polite and helpful with over the top service. The property is beautiful and and the rooms well appointed. It can be confusing to find/enter given the lobby is on the 52nd...More

Thank EndlessCaravan
Reviewed 2 days ago via mobile

超棒的位置,酒廊的服务很细致,作为超级白金会员得到很好的升级,虽然是雾天特别感谢Rickey,Troey 的热情服务。我太太说如Hellen 对小朋友更有耐心点,不要那么凶将会是一次很完美的符合丽思卡尔顿标准的体验。 Special thanks to Rickey and Troey , being Platinum Premier Elite we were taken very good care during one night stay .The upgrated river view suite was aresome. Food in club was good. My wife said it would be an unforgettable Ritz...More

Thank Kevin C
Reviewed 4 days ago via mobile

I think this is one of the best hotels in Shanghai because it is quite new and more importantly the staff is well trained. I went to the Flair bar to have a drink with my family. Gorgeous view!! Thanks to the F&B sales Andy...More

Thank tiffanytiffy
Response from debbiew955, General Manager at The Ritz-Carlton Shanghai, PudongResponded 3 days ago

Dear tiffanytiffy Thank you for sharing your wonderful review with the TripAdvisor Community. I am delighted to read that our Ladies and Gentlemen provide professional service for you and your family. Thank you for highlighting our location and Flair Rooftop bar with gorgeous views. I...More

Reviewed 4 days ago

My husband and I were in China on business and stayed for a few nights in Shanghai before heading to other destinations. We stayed in the Shanghai Bund Suite and WOW, what a view! This hotel was top notch. Every single detail was to the...More

Thank Leslie T
Response from debbiew955, General Manager at The Ritz-Carlton Shanghai, PudongResponded 3 days ago

Dear Leslie T Thank you so much for sharing your valuable review with us. I am pleased to learn that you and your husband really enjoyed your stay with us and thank you for highlighting our suite rooms with the Bund view as well as...More

Reviewed 4 days ago via mobile

Me and my family traveled to Shanghai and looked for a nice restaurant to enjoy family time. We found that there is a Michelin one-star restaurant named Jinxuan located in The Ritz-Carlton Shanghai, Pudong. Thus I made a reservation via phone call. And Bonnie, who...More

Thank 236,684,813
Response from debbiew955, General Manager at The Ritz-Carlton Shanghai, PudongResponded 3 days ago

Dear 236684813 Thank you so much for taking the time to share your memorable experience with the TripAdvisor Community. I am pleased to learn that you received personalized service from our Ladies and Gentlemen. I shared your compliments with Bonnie and Jin Xuan team right...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$283 - US$569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#6 Family Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$283 - US$569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#6 Family Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1520)
Room & Suite (549)
Dining (124)
Pool & Beach (32)
Amenities (8)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
Lujiazui
When people speak of Shanghai’s futuristic skyline,
it’s the financial district of Luiazui they are
speaking of. Shanghai’s most iconic buildings are
located in close proximity to Lujiazui’s elevated ring
road and swanky eateries. Sky-high shopping and chic
bars fill the highrises around the area. As is
characteristic of a world-class financial business
district, some of Shanghai’s best malls and hotels can
...More
Questions & Answers
Ask a question
Joe c
24 May 2018|
AnswerShow all 2 answers
Response from Ritz-SHASZ | Property representative |
Dear Joe c Thank you for your question and we will suggest you to book a suite room and request to add a tent in room. If you would like to learn more please do not hesitate to contact our hotel or email us directly. I am... More
0
Votes
travelfan889
23 May 2018|
AnswerShow all 4 answers
Response from Ritz-SHASZ | Property representative |
Dear travelfan889 Both Studio rooms and Panoramic Suite rooms have windows looking out from the bathtub. Thank you for your questions and our Ladies and Gentlemen look forward to seeing you soon. Warmest regards Debbie... More
0
Votes
TheglobalCEO
28 March 2018|
Answer
Response from debbiew955 | Property representative |
Dear TheglobalCEO I am sorry that Tripadvisor is not allow me to leave email or telephone here. However you may find on our official website or Tripadvisor comments on our hotel page. We all look forward to welcoming you... More