We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Ritz-Carlton Shanghai, Pudong

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 9 more sites!
Professional photos
The Ritz-Carlton Shanghai, Pudong
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,149 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 766: English reviews
1 review
Reviewed 4 days ago NEW

The staff at the reception and the executive lounge were so warm in welcoming me - even while I just stayed for one night. The facilities are very comfortable and practical.Everything you need is there: nice and healthy food, enjoyable places to take people for a drink, free up to standard meeting rooms etc.

Helpful?
Thank Annette N
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Annette N, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go... More 

New York City, New York
1 review
Reviewed 4 days ago NEW

I have stayed at many hotels in Shanghai (both Pudong and Puxi area), Shanghai Pudong Ritz Carlton is the best in this big city. Generally I like Ritz, so if there is any chance I will stay in Ritz in each of the cities I traveled. This is my first time stayed in Ritz Pudong. When I checked in at... More 

Helpful?
Thank czbao2
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear czbao2, Thank you so much for choosing The Ritz-Carlton, and your loyalty to the brand. I am very happy to read your feedback about the personalized service provided by our Ladies and Gentlemen. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond to ensure... More 

San Francisco, California
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW via mobile

This hotel is exceed my expectation. The hotel is well designed and the room have unparalleled view of the Oriental Pearl tower. The Flair bar on the top roof is unique choice to view the bund from high open space. The service is pretty excellent on every aspect of my visit. The only down side is their front desk seems... More 

Helpful?
Thank JojoLoveTravel
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Mr. Kibiti, Warmest greetings from “your” Ritz-Carlton. First and foremost, we are very pleased to hear that your stay with us exceeded your expectations. Thank you very much for your incredible five-star review. It is my great pleasure to learn that you enjoyed the super luxurious and spacious room, convenient location, nice view from the room which overlooking the... More 

Chicago, Illinois
1 review
Reviewed 6 days ago NEW

Great experience all around. The hotel amenities are so nice you have to force yourself to get out and see the town! The room will be turned down perfectly when you get back from a long day of work or play. Friendly staff remembers your name and makes you feel like part of the family.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank C812341
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear C812341, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. It is with pleasure to read that our Ladies and Gentlemen are able to provide an outstanding services and facilities to... More 

Toronto, Canada
1 review
Reviewed 6 days ago NEW

I recently stayed at the Ritz-Carlton Shanghai, Pudong for 10 nights on business. This hotel is excellent in every aspect. Location is great being in the IFC with a fabulous view (when the view was clear) of the river and across to the Bund. Customer service was top-notch--the staff really wants to please and they do not forget your preferences.... More 

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank O6935MVsusanc
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear O6935MVsusanc, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond... More 

Hong Kong, China
1 review
Reviewed 1 week ago

I stayed at RC Pudong each time I travel to shanghai. I got the warmest welcome and very high quality services each time I stayed there. It is not about one or two individual staff members. Each encounter with the hotel's staff is consistently high quality and attentive. Most of its rooms and restaurants offer view of the bund. I... More 

Helpful?
Thank aclcheng
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear aclcheng, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. It gives me much joy and pleasure reading your generous compliments of your stay to make you feel home away from... More 

Melbourne, Australia
Level Contributor
150 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 1 week ago

This was a sensational service experience. Every department did their part to make it a team proving even in China you can get professionalism and care at all levels in one organisation. The front check in was very delightful for a first time experience. Then the exec lounge was serving free caviar and very pleasant champagne. The room was being... More 

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank sterpo65
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear sterpo65, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond... More 

Illinois
Level Contributor
276 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 1 week ago

This is probably my third or fourth visit to the hotel and it continues to meat and exceed my expectations. The staff is always friendly and quite honestly they have learned how not to be over the top.....still very attentive nut not in an overbearing sort of way. The rooms are large and well appointed. Room service for breakfast was... More 

Helpful?
Thank FamFunIllinois
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear FamFunIllinois, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond... More 

Howth, Ireland
1 review
Reviewed 2 weeks ago via mobile

Spent three days here,warm welcomed by Ivy and she helped a lot with the facilities and outlets of this hotel,Angie from the reception is very smart and offered as much as I prefer .After all the things and finally stayed in,bell Boy named Chris carried all my luggages came in front of my door,send me a warm welcome and settled... More 

Helpful?
Thank 4nogoodreson
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear 4nogoodreson, Warmest greetings from Your Ritz-Carlton. Thank you so much for choosing The Ritz-Carlton, I am very happy to read your feedback about the personalized service provided by our Ladies and Gentlemen. I am extremely proud of each and every Lady and Gentleman for creating unmatched memories for our guests, and for living The Ritz-Carlton Philosophy with passion and... More 

Macau, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I want to start saying that I am not a regular writer in tripadvisor, can be because of short free time or just for simple facts that I will prefer to be direct, writing a personal thanks email to someone for a great service, this time I want to take a special time to sharing with all of you here.... More 

Helpful?
Thank Oscar C
Ritz-SHASZ, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Oscar C, Warmest greetings from “your” Ritz-Carlton. First and foremost, we are very pleased to hear that your stay with us exceeded your expectations. Thank you very much for your incredible five-star review and for your loyalty to your Ritz-Carlton! I am very happy to read your feedback in regards to the personalized service provided by our Ladies and... More 

920 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (827)
Viewed
Bathroom (58)
Viewed
Room/Suite (165)
Viewed
View from Room (70)
Viewed
Dining (42)
Viewed
Hotel & Grounds (52)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (5)
Viewed
Family/Play Areas (1)
Viewed
Other (433)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (93)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (16)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Other (65)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shanghai hotels
Lujiazui
Mandarin Oriental Pudong, Shanghai
The Bund
Waldorf Astoria Shanghai on the Bund
Xintiandi
The Langham Shanghai Xintiandi
Show Prices
Show Prices
Show Prices
Lujiazui
Four Seasons Shanghai Pudong
Four Seasons Shanghai Pudong
#4 of 4,566 in Shanghai
498 reviews
Lujiazui
Grand Hyatt Shanghai
Grand Hyatt Shanghai
#18 of 4,566 in Shanghai
2,120 reviews
The Bund
Fairmont Peace Hotel
Fairmont Peace Hotel
#6 of 4,566 in Shanghai
1,711 reviews
Show Prices
Show Prices
Show Prices

Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China’s modern economy, and the Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. The Ritz-Carlton Shanghai, Pudong’s outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: €274 - €529 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hotels.com, Expedia, Ctrip TA, Marriott, Travelocity, Odigeo, Priceline, HotelTravel.com, Agoda and Jetsetter so you can book your The Ritz-Carlton Shanghai, Pudong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Spa Hotel in Shanghai
#2 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#184 Best Value Hotel in Shanghai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with best view are room numbers ending "16" to "25" (e.g.4715, 4628).”
 of 5 bubbles aclcheng, 24 Nov 2016 | Read review
“Ask for river view”
 of 5 bubbles FamFunIllinois, 20 Nov 2016 | Read review
“The Club Lounge”
 of 5 bubbles oscarcF8134WI, 15 Nov 2016 | Read review
“best view and very clean room”
 of 5 bubbles xlg84, 13 Nov 2016 | Read review
“Ask for a view of the Bund if possible.”
 of 5 bubbles 709nathanielb, 11 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay