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InterContinental Shanghai Puxi

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#23 of 4,573 Hotels in Shanghai
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InterContinental Shanghai Puxi
InterContinental Shanghai Puxi
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703 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Singapore
Reviewed 4 days ago NEWvia mobile

Located right outside Shanghai Train Station. Great rooms. Slightly let down by room service though. Food was vile. Check in was a breeze. Rooms were clean newish and well appointed. Excellent for business trips. Probably not so much for leisure since there are no real tourist areas nearby.

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Helpful?
Thank Hokey78
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Hokey78, Thank you for your patronage and continuous support to InterContinenal Shanghai Puxi, and the precious time you have taken to share your feedback with us. We are glad to hear that you have enjoyed the hotel services and facilities. We look forward to serving you again, in the very near future.

Chongqing, China
Reviewed 2 weeks ago

Superb hotel, from the moment you enter the lobby to the last minute of your stay. Restaurants and bars are amazingly well maintained, with a wide selection of food and drinks. The service reflects perfectly 5 star standards in all area of the hotel but especially from Mr. Pauluzzi and Breeze garden employees. Bravo

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Helpful?
Thank Aureglio
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Aureglio, Thank you for the thorough and enthusiastic review of your stay with us. We are both humbled and proud to have served you to your expectations. Rest assures I will share your kind reviews with the team, they will be encouraged to know that they have made your day. We look forward to seeing you again, in the...

Dallas, Texas, United States
Reviewed 20 October 2016

Everything about this hotel is lovely, from the flowers in the revolving door, the koi pond and live music in the lobby to the spacious bedrooms and fancy bathroom fixtures. Breakfast was amazing every day.

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Helpful?
Thank DallasEGL
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear DallasEGL, Thank you for choosing InterContinenal Shanghai Puxi. We are pleased to know that you enjoyed everything at our hotel as well as the services provided to you by our team. Your encouraging feedback prompts us to continue providing excellent service to our guests. We do look forward to your return in the near future.

Reviewed 11 October 2016

Wonderful luxury hotel in Shanghai. We were with a group and our room was very large and luxurious. The bath was very large and there was probably more storage than we have at home. This was probably the nicest hotel we've ever stayed in, with a very hard working staff. Great breakfast buffet, also.

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Helpful?
Thank Bart R
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Bart, Thank you for your patronage and continuous support to InterContinenal Shanghai Puxi, and the precious time you have taken to share your feedback with us. We are glad to hear that you have enjoyed the hotel services and facilities. We look forward to serving you again, in the very near future.

Tianjin, China
Reviewed 5 October 2016 via mobile

I rarely stay with Intercontinental Hotels however I will now! This is a terrific property, well located near the train station and close to everything in the City. The French pastries are delicious, service is sharp and the hotel is super clean. We stayed in the club tower and the room was wonderfully appointed and beautiful art adorns this Hotel,...

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Helpful?
1Thank MLLeclerc
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear MLLeclerc, Thank you for taking the time to share your review with us after your stay with us at InterContinental Shanghai Puxi. It is always great to receive a positive review and I will certainly pass it on to our team. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we...

O'Fallon, Missouri
Reviewed 21 September 2016 via mobile

We were touring China with a group. Therefore , we were not in the upper club rooms. This hotel was so beautiful. Rooms were spacious and well furnished. All amenities were available. No need for electric converters. Breakfast buffet was delicious, and so many choices. Also, has a nice deli and bar area on the first floor. Staff all pleasant...

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Helpful?
1Thank Ceet692014
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Greetings Ceet, Thank you for taking the time to comment about your overall hotel experience during your recent visit to the hotel. We appreciate, as well as value your time in sharing your visit. I am pleased to read you enjoyed the comfort and amenities we have to offer. Thanks again for taking the time to write, we appreciate your...

Portsmouth, United Kingdom
Reviewed 21 September 2016 via mobile

I stayed here for a global event with my employer. The hotel looks amazing as you enter and it does have a really cool outside bar just next to the entrance. The room I was put in when I arrived was a smoking room even though I made it very clear I don't smoke. This room smelt horrible it was...

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Helpful?
Thank PaulDRSouthampton
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Greetings Paul, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Liverpool, United Kingdom
Reviewed 19 September 2016

I was one of a business party of 5 staying in the club rooms for over a week. It was the first time we had stayed in this hotel. If you look through previous comments, there are a few themes that crop up. Eg, confusion for guests arriving when booked into club tower and English ability of staff. We arrived...

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Helpful?
Thank busabalc
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Busabalc, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Regarding to your case, Please kindly accept my apologize that we have not explain to you clearly about our hotel deposit procedure....

Shanghai, China
Reviewed 17 September 2016 via mobile

Great modern room, great bed, great bath tub, great pool and gym facilities, great lobby and lobby level shops and cafe. If you search and get the right time you can really get good prices on this hotel too. Very good value. Top place for a reasonable price. Major disappointment is if you want Chinese food. The restaurants are beautiful...

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Helpful?
Thank eyecoin
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Eyecoin, It was with great pleasure that I received your kind comments, for which I would like to thank you. Regarding to your concern, I would like to share our Sichuan and Cantonese restaurants information with you below. SICHUAN SPICE( SiChuan Cuisine) Lunch 11.30am - 2.30pm Dinner 17.30pm - 10pm JADE( Cantonese Cuisine) Lunch 11.30am - 2.30pm Dinner 17.30pm...

Singapore, Singapore
Reviewed 17 September 2016

Checking in at the Intercontinental from another supposed 5-Star branded hotel I have to say this hotel deserves praise. The staff members are well trained - efficient, warm and eager to help. The room was very clean and comfortable. The Shanghai Railway Station is directly in front of the hotel and there are a number of cafés and restaurants within...

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Helpful?
Thank JIAKJIAK
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Greetings Jia, Thank you for taking the time to comment about your overall hotel experience during your recent visit to the hotel. We appreciate, as well as value your time in sharing your visit. I am pleased to read you enjoyed the comfort and amenities we have to offer. Thanks again for taking the time to write, we appreciate your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Housed in two sleek glass buildings straddling a towering commercial structure in downtown Shanghai, InterContinental Shanghai Puxi is the first international luxury brand hotel in Shanghai’s Zhabei district, a fast emerging premier commercial and business area. With more than 3,125 square meters of state-of-the-art venues it has one of the most extensive allocations of facilities for conferences and social events in the west of Shanghai's Huangpu River. ... more   less 

Additional Information about InterContinental Shanghai Puxi

Address: No.500 Hengfeng Road, Zhabei District, Shanghai 200070, China
Region: China > Shanghai Region > Shanghai > Shanghai Railway Station
Price Range: €137 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Shanghai Puxi 4.5*
Number of rooms: 533
Reservation Options:
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Also Known As:
Intercontinental Shanghai Puxi Hotel Shanghai
Hotel Style:
#17 Spa Hotel in Shanghai
#23 Luxury Hotel in Shanghai
#30 Family Hotel in Shanghai
#37 Business Hotel in Shanghai
#56 Romantic Hotel in Shanghai
#99 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Shanghai Puxi staff and other travellers.
5 questions
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Questions? Get answers from InterContinental Shanghai Puxi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I got taxis faster if I just walked to the street and hailed it myself instead of asking the doorman to get one for me.”
 of 5 bubbles DallasEGL, 20 Oct 2016 | Read review
“Ask for a room on the upper floors facing the skyline.”
  • The great view from the bedroom
 of 5 bubbles JamesHarrison, 7 Sep 2016 | Read review
“Recommend the Club tower”
 of 5 bubbles 629gillw, 17 Aug 2016 | Read review
“Club rooms are extremely nice!”
 of 5 bubbles stefano4it, 15 Aug 2016 | Read review
“High romos present a better view”
 of 5 bubbles jbotma, 12 Aug 2016 | Read review
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