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The Peninsula Shanghai

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The Peninsula Shanghai
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1,074 Reviews from our TripAdvisor Community

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Showing 683: English reviews
Sarasota
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

The hotel is just off the Bund and is an excellent choice in Shanghai. The bar has indoor and outdoor seating and has an area to smoke a cigar which is always a nice touch. Everything about this hotel is what you would expect from the Peninsula.

Helpful?
Thank sarjonis
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear sarjonis, I’m pleased to learn of your recent stay at The Peninsula Shanghai. Thank you for choosing to stay with us and we hope to welcome you back in the near future for more Peninsula hospitality. Best wishes, Jisoo Chon Resident Manager The Peninsula Shanghai Jisoochon@peninsula.com More 

Pennsylvania
Level Contributor
143 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 2 weeks ago

This hotel has it all. There is supreme luxury in all aspects in our Deluxe River Room and the public spaces of the hotel. Size of room, comfort of bed and living space, bathroom, window view, concierge and staff are all excellent. The dressing room and bathroom are huge and with 2 sinks + TV for bathtub. We were greeted... More 

Helpful?
1 Thank skardm
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear skardm, Thank you for sharing your feedback regarding your stay with us and I’m thrilled to learn that you had an all-roundedly wonderful experience. I am delighted to learn that you had the opportunity to dine at one of our Michelin-starred restaurants – Sir Elly’s or Yi Long Court. I also would like to take this opportunity to apology... More 

Hong Kong, China
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago via mobile

Staying in a suite, so one of the nicer rooms at >600$, and I can here the elevators, I think 6 elevators dinging all the time. Impossible! It gets better, it's not the elevators stopping on my floor, but the ding they make before stopping above and below me. The nerve this hotel has to sell you a 5star top... More 

Helpful?
Thank listenwell
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear listenwell, Thank you for your constructive and candid feedback upon your recent stay with us. I would like to extend my sincerest apology regarding the disturbing noises you encountered throughout the night. We are currently looking into this temporary noise issue arising from our refurbishment work and doing our utmost to minimize any disturbance that will affect our guests’... More 

Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

The Peninsula Shanghai is definitely a luxury experience the minute you enter. The lobby is beautifully decorated this time of the year with Christmas ornaments and grand floral pieces. Service was standard but good; not over the top amazing but great compared to other places in China. Service staff spoke reasonably good English for those who aren't mandarin speaking. We... More 

Helpful?
1 Thank Pauline_T25
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Pauline_T25, I’m delighted to read about your recent experience at The Peninsula Shanghai and learn that you had a relaxing time unwinding after a long day. Thank you for your feedback regarding the water pressure of rain shower. Perhaps our in room orientation upon check in was not detailed enough to inform you that the in-room climate is fully... More 

Fribourg, Switzerland
Level Contributor
82 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 4 weeks ago

Peninsula hotels are always built and decorated with a high level of sophistication, and this is also the case for the Peninsula in Shanghai: the rooms are nice and generous, and the entire hotel is in a very good shape. Depending on the room you have, you may enjoy a gorgeous view on the Bund (the best one in Shanghai... More 

Helpful?
Thank CarosassoneCH
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear CarosassoneCH, Thank you for sharing your thoughts about your recent stay with us. I’m very grateful for your constructive feedback which will be extremely helpful towards our continuous strive for improvement in our services. Despite the flaws you had encountered, I sincerely hope that your confidence towards The Peninsula Shanghai does not diminish. We look forward to welcoming you... More 

Lisbon, Portugal
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Staying at the Peninsula Hotel in Shanghai is an extraordinary experience. Fantastic rooms, top common areas and amazing rooftop with view over Shanghai's skyline. I definitely recommend it. It's very stylish.

Helpful?
Thank Fernanda D
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Fernanda D, Thank you for sharing such kind words of praise and recommending The Peninsula Shanghai to fellow TripAdvisor travelers. I’m delighted that you had an extraordinary experience and we hope to welcome you back soon for another stay like this one. Best wishes, Jisoo Chon Resident Manager The Peninsula Shanghai Jisoochon@peninsula.com More 

Kusnacht, Switzerland
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 4 weeks ago

Already the first impression you get when entering the hotel is great. And so it goes on and on... Our room with river view was outstanding. So was the pool. And the restaurant. Not to forget about the staff. From beginning to end nothing else than a positive experience. On the spot this Peninsula hotel became one of my favourites.... More 

Helpful?
1 Thank Marc G
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Marc G, I’m very pleased to learn about your stay with us and your lovely feedback. It’s gratifying that your stay was ‘nothing else than a positive experience’. Thank you for taking the time to share your experience with other travelers here and we look forward to your return to The Peninsula Shanghai in the near future. Best wishes,... More 

Philadelphia, Pennsylvania
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

One of the most elegant hotels I've ever stayed in. The room was exceptionally appointed and beautifully decorated. Well appointed bathroom and a huge walk in closet/ dressing room. Try and get a room with a view of the river. Spectacular !! Breakfast in the lobby was excellent. The roof top terrace bar has an amazing view. The service everywhere... More 

Helpful?
Thank JeffandMark
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear JeffandMark, Thank you for leaving this splendid review of your experience at The Peninsula Shanghai. I’m glad you took advantage of our Bund side location and opted for a river view room to enjoy the Pudong skyline. Looking forward to your next stay with us. Best wishes, Jisoo Chon Resident Manager The Peninsula Shanghai Jisoochon@peninsula.com More 

Waimea, Hawaii
Level Contributor
105 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 28 October 2016

It's been about 6 or 7 years since we were last in Shanghai and happy to note that lodging has improved immensely. We are pretty loyal to the Peninsula brand and we were impressed with the Shanghai Peninsula. First, the location is very good for this side. Our suite had a beautiful view of the Bund and we were about... More 

Helpful?
Thank pkmiles
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear pkmiles, First and foremost, I would like to extend my sincerest apology for not notifying you of our entrance into your suite and also leaving the door open at the same time. Regardless of the security alert level, we place a huge importance on the safety and security of our guests and colleagues. Your valuable feedback are very much... More 

South Florida
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 October 2016 via mobile

We stayed on the Bund at the Waldorf Astoria and walked down the street to the Peninsular hotel rooftop bar twice. WOW what an amazing view. It is an unobstructed view of Pudong. The entire staff was so inviting and friendly. I would like to do a shout out to the wonderful bartenders. They are so friendly and engaged in... More 

Helpful?
Thank TrippinDudes
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear TrippinDudes, Thank you for writing about your experiences at Sir Elly’s Terrace and I’m thrilled that you had such a wonderful time with our bartenders while overlooking the stunning Bund view. We hope to have the opportunity to accommodate you for your next visit to Shanghai. Best wishes, Jisoo Chon Resident Manager The Peninsula Shanghai Jisoochon@peninsula.com More 

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Staying in The Bund

Neighbourhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Located along the historic Bund with spectacular views of the Bund, Huangpu River, Pudong and former British Consulate gardens, The Peninsula Shanghai perfectly blends with the historic architecture of its landmark neighbours. The Peninsula Shanghai, which opened in October 2009, is the first new building to be constructed on the historic Bund in over 60 years. Offering the best of Peninsula traditions and a range of signature services and facilities, including Shanghai's largest guestrooms and the city's highest staff-to-guest ratio, The Peninsula also heralds the return of parent company, The Hongkong and Shanghai Hotels, Limited, to Shanghai where it owned and operated four of the city's premier hotels in the 1920s to 1940s - The Kalee, The Astor House, The Palace and The Majestic. ... more   less 

Additional Information about The Peninsula Shanghai

Address: No. 32 Zhong Shan Dong Yi Road, Shanghai 200002, China
Region: China > Shanghai Region > Shanghai > The Bund
Price Range: €370 - €497 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Shanghai 5*
Number of rooms: 235
Reservation Options:
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Also Known As:
The Peninsula Shanghai Hotel Shanghai
Hotel Style:
#1 Family Hotel in Shanghai
#6 Romantic Hotel in Shanghai
#8 Luxury Hotel in Shanghai
#12 Business Hotel in Shanghai
#186 Best Value Hotel in Shanghai
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Questions & Answers

Questions? Get answers from The Peninsula Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the bund are somewhat difficult/the route is circuitous at best to get to from elevator if that is an issue for you.”
 of 5 bubbles pkmiles, 27 Oct 2016 | Read review
“Ask for a river view room”
 of 5 bubbles tico_traveler1, 12 Oct 2016 | Read review
“Bund view room of course is the best and worth the price.”
  • Bund View over Pudong
 of 5 bubbles awhw, 24 Sep 2016 | Read review
“The higher you go the quieter it is, but it is quiet from the get go.”
 of 5 bubbles Weplus3, 24 Aug 2016 | Read review
“All rooms are great.”
 of 5 bubbles FrancoisC1234, 22 Aug 2016 | Read review
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