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Crowne Plaza Shanghai Pujiang, an IHG hotel

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No. 3701 Chenhang Road, Minhang District, Shanghai 201114 China
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US$103
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Traveller (1003)
Dining (134)
Room & Suite (67)
What is Travellers’ Choice?
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About

#20 of 5,043 hotels in Shanghai
Location
Cleanliness
Service
Value
Travellers' Choice
Crowne Plaza Shanghai Pujiang is conveniently located in Minhang district, close to Shanghai World EXPO Exhibition & Convention Center (SWEECC), Mercedes-Benz Arena and Oriental Sports Center. It is only a 45-minute drive away from Shanghai Hongqiao International Airport and Shanghai Pudong International Airport, minutes away from beautiful Pujiang Country Park and Zhaojialou Ancient Town. From Pujiang Town Station of metro line 8, which is close to hotel, guests can easily travel throughout Shanghai. The hotel boasts 319 comfortable and elegant guest rooms, from which guests can appreciate the panoramic view of a beautiful garden scenery, and experience a leisure time wandering around the greenery.Among an array of facilities and services offered in the hotel, you can take a dip in our large indoor swimming pool, or hit the gym with state-of-the-art fitness equipment. A range of activities invite you to relax and leave you recharged for the next working day.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Centre with Internet Access
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Yoga room
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Sofa
Telephone
Minibar
Bath / shower
Hair dryer
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
English, Chinese
1109Reviews1Q+A3Room tips

Reviews
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Traveller rating
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Sam wrote a review May 2020
2 contributions
Good hotel with location, close to my company.Very clean New new.Good view outside.But far away down town.The staff of Hotel were good, they can tell you detail information,like restaurant,bar,subway station...
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Date of stay: May 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from June_Hu_IHG, 总经理 at Crowne Plaza Shanghai Pujiang, an IHG hotel
Responded 17 May 2020
Dear Sir/Madam, Thank you very much for taking the time to provide us with comments about your recent stay at Crowne Plaza Shanghai Pujiang. We are so glad to hear that you are satisfied with our room and service. Our hotel is located in Minhang District of Shanghai, near Pujiang Town station of Metro Line 8. We offer shuttles to the metro station in week days, more details about the shuttle bus, you can contact our concierge. Looking forward to welcome you back in the future. June Hu General Manager Crowne Plaza Shanghai Pujiang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael S wrote a review Nov 2019
Guelph, Canada199 contributions100 helpful votes
Majestic lobby,friendly and professional staff,excellent food with a great variety of dishes for any palate,ala carte menu available if desired.My Room was spacious and quite lavish.Not what I previously encountered in Canada or the US.Not a thing was negative during my stay here in October.The outside grounds were impeccably kept.Would definitely come back.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from PhoebeL913, 公关经理 at Crowne Plaza Shanghai Pujiang, an IHG hotel
Responded 13 Nov 2019
Dear Michael S, Thank you very much for taking the time to provide us with comments about your stay at Crowne Plaza Shanghai Pujiang. We are delighted that you had enjoyed your stay pretty much, everything including service, food and room made your stay enjoyable and comfortable. Looking forward to welcome you back in the future. Management Team of Crowne Plaza Shanghai Pujiang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bob Walker wrote a review Jul 2019
2 contributions2 helpful votes
This hotel is about as good as it gets in China. Modern, clean stunning rooms high quality finish to all facilities and extremely helpful staff. My son lives in Minhang district so this hotel was handy and whilst it is outside of the main sights of Shanghai it is ten minutes from a metro station or 30 by taxi. I cannot fault the hotels service, we checked in and went to our room and there was a slight issue with the air conditioning. One simple phone call to reception and a team of maintenance staff were attending our room in five minutes and apologetic as they thought they kept us waiting!! The breakfast is fantastic such a choice no one from anywhere could complain or be disappointed. The coffee is a highlight for me as a fussy coffee drinker! The amount and choice of food available is awesome. The whole hotel is run efficiently and there are a large number of staff who speak good English and will help sort taxis or anything you need. The rooms are quiet, cleaning staff are efficient and everything works to a high standard. I am rarely impressed by hotel service however the Crowne Plaza staff are an exceptional group of people who truly understand the needs of foreign guests. Highly recommend this hotel!
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from PhoebeL913, 公关经理 at Crowne Plaza Shanghai Pujiang, an IHG hotel
Responded 7 Jul 2019
Dear Bobandtopaz, Thanks for sharing your valuable comment with us regarding your experience at Crowne Plaza Shanghai Pujiang and that we were able to provide you with a memorable experience. Our hotel is located in Minhang, close to Pujiang Town Station of Metro Line 8. Our swimming pool, Book Corner, 1,300 sqm. lawn are the great place for guests to have a relax while staying with us and 3 different style restaurants for eat. Your encouraging of our service will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. We look forward to welcoming you back in the future. Thank you! Management Team of Crowne Plaza Shanghai Pujiang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jase Lim wrote a review May 2019
1 contribution1 helpful vote
Love this hotel! The staff were all very welcoming and friendly especially Ray Li Rui who went all out to assist me with the courier delivery. He was very courteous and went the extra mile to ensure that my items were collected and delivered on time. His service is very commendable and it kept my mind at ease in a stressful situation. Thank you very much!
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Date of stay: May 2019
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PhoebeL913, Public Relations Manager at Crowne Plaza Shanghai Pujiang, an IHG hotel
Responded 30 May 2019
Dear jaselim82(Mr./Ms.), Thank you very much for taking the time to provide us with comments about your recent stay at Crowne Plaza Shanghai Pujiang. We are delighted that you had enjoyed your stay pretty much and especially our service made your stay enjoyable and comfortable. We have shared your comments with our team especially to Ray, who took care of every detail of your stay. Looking forward to welcome you back in the future. Management Team of Crowne Plaza Shanghai Pujiang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JF Milian wrote a review Jan 2019
Ras Al Khaimah, United Arab Emirates147 contributions87 helpful votes
Stayed in this hotel for a few nights on business in December. Rooms are OK but the sound-proofing is very poor and noises from people in the corridor and above could be heard. Quite far from downtown Shanghai. Complete lack of atmosphere which, for a business stay, does not really matter. Parts of the hotel with cold draughts and the staff was actually wearing thick scarfs and jumpers.
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Date of stay: December 2018
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PhoebeL913, Guest Relations Manager at Crowne Plaza Shanghai Pujiang, an IHG hotel
Responded 27 Jan 2019
Dear jfm973(Mr./Ms.), Thank you very much for taking the time to provide us with comments about your recent stay at Crowne Plaza Shanghai Pujiang. We regret to learn that the atmosphere did not meet your expectation during your stay. What you pointed will be our focus to improve as soon as possible and we will arrange a more ideal room for your next stay. Our hotel is located in Minhang District of Shanghai, near Pujiang Town station of Metro Line 8. We offer shuttles to the metro station in week days, more details about the shuttle bus, you can contact our concierge. Looking forward to welcome you back in the future. Management Team of Crowne Plaza Shanghai Pujiang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren P wrote a review Nov 2018
Evansville, Indiana45 contributions3 helpful votes
+1
I was with my husband on a business trip. We stayed here as recommended by his colleagues and it was wonderful. Hotel was very clean and new. The breakfast had a good assortment of food - all types of cuisines. The pool was closed while I was there- due to maintainence. The spa was not open while I was there because of training, however the staff referred me to a local place very close. The lobby was beautiful, perfect to get work done in during the day. Lovely outdoor space- would make for a beautiful wedding setting
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Date of stay: October 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PhoebeL913, Public Relations Manager at Crowne Plaza Shanghai Pujiang, an IHG hotel
Responded 25 Nov 2018
Dear Mr/Mrs Lauren P, Thank you for choosing Crowne Plaza Shanghai Pujiang. We are so glad to hear that you have a good time with us. Your compliments are encouraging to the whole hotel team that our efforts to deliver excellence was successful. We have 319 comfortable and elegant guest rooms, and 1,300sqm beautiful garden scenery. The swimming pool can give you soft rest in the busy day. We look forward to welcoming you back to our hotel in the near future, thank you! Management Team of Crowne Plaza Shanghai Pujiang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Les R wrote a review Oct 2018
Whakatane, New Zealand220 contributions69 helpful votes
We were put in this hotel for 2 nights whilst on a Nexus Tour, so decided to treat ourselves and upgrade to a suite ........ was it a surprise or maybe a disappointment? Well a bit of both, room very nice, had a lounge as the extra from the normal room, was it worth the extra money ........ not really. Sadly no milk in fridge for Tea or other drink - took me nearly an hour to try and get some ....... lack of any kind of English, manager stalled a lot - he sent room staff and still no milk. The finally after many phonically and frustration it arrived from restaurant in a large cardboard coffee cup with lid ...... hhhhmmm. The I went down stairs and saw other tour members having a drink in the bar area, so decided to join and relax after the room and milk fun. So tried to order at bar and charge to room, well thats another story 3/4 hr later I got my drink and some other people waiting were ignored by bar staff whilst they argued in front of us ....... staff need some serious training and at least training for a basic grasp of english. Wanted to so much enjoy this stay and surprise my wife ...... well that didn't happen a! I won't go back here try to avoid if you want a relaxing time.
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Date of stay: September 2018
Location
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: Don't upgrade if you don't to waste money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PhoebeL913, 公关经理 at Crowne Plaza Shanghai Pujiang, an IHG hotel
Responded 2 Oct 2018
Dear 8Numbers(Mr./Ms.), Thank you for choosing Crowne Plaza Shanghai Pujiang, and we very appreciate that you take a time to share your experience with us. We deeply apologize for your the inconvenience you have experienced. Please be assured that we have shared your feedback with all our hotel management team especially Food & Beverage, and we will strengthen relevant training immediately. Once again, thank you for bringing your comments to our closely attention. We look forward your next stay with us in the future. Management Team of Crowne Plaza Shanghai Pujiang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Blowers21 wrote a review Sep 2018
Gloucestershire, United Kingdom33 contributions4 helpful votes
Great food and service. Ideally located for the office. Not too far from city centre. Good gym although it did lack any form of leg press or squat machine. Great pool. Can’t comment on the spa. Nice relaxed vibe about the place. Superb room with stunning bathroom. Exceptionally comfortable bed.
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Date of stay: September 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PhoebeL913, Public Relations Manager at Crowne Plaza Shanghai Pujiang, an IHG hotel
Responded 18 Sep 2018
Dear Blowers21(Mr./Ms.), Thank you for choosing Crowne Plaza Shanghai Pujiang and taking the time to post your feedback on TripAdvisor. We are delighted to learn that you enjoyed the stay with us, your kind compliments regarding our food, service, room and hotel facilities are much appreciated. We look forward to welcoming you back to our hotel in the future. Management Team of Crowne Plaza Shanghai Pujiang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Giorgio Montecarlo wrote a review Sep 2018
Monaco132 contributions206 helpful votes
I don't want to be to nasty but I don't remember a hotel in my life where the food it was so poor. Hotel is nice, nice rooms decent service, the only problem is that here, English language is an optional. Never mind we can survive also without communicate but when eve is coming and you need to fill the belly you have 2 choice ( city and decent restaurants are seriously far). The choice at the hotel are terrible: buffet and western food restaurant "a LA carte". Quality of the buffet is good for locals and americans: you takes what do you want and you pay a fix amount, terrible food without taste difficult to accept from Crown Plaza Hotel. The restaurant "A LA carte" is interesting bcs you will find famous international dishes all with the same taste. Not for people that loves themself.
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Date of stay: September 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from PhoebeL913, Public Relations Manager at Crowne Plaza Shanghai Pujiang, an IHG hotel
Responded 10 Sep 2018
Dear Giorgio R(Mr./Ms.), Thank you for choosing Crowne Plaza Shanghai Pujiang, and we very appreciate that you take a time to share your experience with us. We deeply apologize for your experience in restaurants. Please be assured that we have shared your feedback with all our hotel management team especially Food & Beverage, and we will take action immediately. Once again, thank you for bringing your comments to our closely attention. We look forward you to stay with us and see our improvement in near future. Management Team of Crowne Plaza Shanghai Pujiang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Captain_Road_Trip wrote a review Jul 2018
Princeton, New Jersey65 contributions47 helpful votes
The hotel itself is gorgeous. It is very new, very well staffed, and the rooms are large and comfortable. Try upgrading to a suite of you can, it's well worth the small bump in cost. The neighborhood is, like lots of areas in Shanghai, undergoing growth and new construction. If you want to get downtown, you'll either need a car, or walk about a kilometer to the subway. As I was there on business I did not really get around as much as I would have liked.
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Date of stay: July 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Phoebe L, Public Relations Manager at Crowne Plaza Shanghai Pujiang, an IHG hotel
Responded 24 Jul 2018
Dear Mr./Mrs. Captain_Road_Trip, Thanks for choosing Crowne Plaza Shanghai Pujiang and leave your valuable feedback here. We are so glad to hear that you think the hotel is gorgeous and satisfied with our room. Our hotel is located in Minhang District of Shanghai, near Pujiang Town station of Metro Line 8. We offer shuttles to the metro station in week days, more details about the shuttle bus, you can contact our concierge. Looking forward to welcome you back in the future. Management Team of Crowne Plaza Shanghai Pujiang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$99 - US$116 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiPujiang / Minhang
NUMBER OF ROOMS
319
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CROWNE PLAZA SHANGHAI PUJIANG, AN IHG HOTEL - Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Crowne Plaza Shanghai Pujiang, an IHG hotel
Which popular attractions are close to Crowne Plaza Shanghai Pujiang, an IHG hotel?
Nearby attractions include Shanghai Botanical Garden (7.3 km), Zhaojialou Ancient Town (1.2 km), and Shanghai Xupu Bridge (4.8 km).
What are some of the property amenities at Crowne Plaza Shanghai Pujiang, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Shanghai Pujiang, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a sofa.
What food & drink options are available at Crowne Plaza Shanghai Pujiang, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Shanghai Pujiang, an IHG hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Crowne Plaza Shanghai Pujiang, an IHG hotel?
Conveniently located restaurants include Xu LiuShan (BinJiang Avenue), ATa Nu JiuBa 1907, and Caifenglou Chinese Restaurant.
Are there opportunities to exercise at Crowne Plaza Shanghai Pujiang, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Crowne Plaza Shanghai Pujiang, an IHG hotel have an airport shuttle?
Yes, Crowne Plaza Shanghai Pujiang, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crowne Plaza Shanghai Pujiang, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Shanghai Pujiang, an IHG hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Crowne Plaza Shanghai Pujiang, an IHG hotel?
Many travellers enjoy visiting Zhaojialou Ancient Town (1.2 km), Shanghai Zourong Tomb (5.2 km), and Shanghai Huang Daopo Tomb and Ancestral Hall (5.5 km).