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L'otel

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113 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Valencia, Carabobo, Venezuela
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

It is a GREAT option for people who use to catch a taxi and no the public transport. Breakfast has a good variety of food, from omelets cereals and waffles to traditional Chinese breakfast. Staff is kind and speaks English which is really useful. Rooms are tidy and modern. The hotel offers a self-Laundry room for free or you can... More 

Helpful?
Thank Rodolfo B
Hong Kong, China
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 October 2016

I was there for business trip and spent a night in this hotel. This hotel is located quite faraway from metro station, not many restaurants around, but that is not a good concern for me because I just need to fill up my stomach and I am good with it. The room is a little small but quiet with wifi,... More 

Helpful?
Thank Anson P
Tel Aviv, Israel
Level Contributor
122 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 3,050 helpful votes
Reviewed 23 September 2016

This hotel was spotless ! The cleanest of all the 4 we've been during this tour in China. The room rates are also quite affordable making the deal even sweeter. Yes, the rooms were indeed not as big as in the other Hotels we've been in China (as other reviewers have already mentioned) but still not as small as they... More 

Helpful?
11 Thank Dan M
Singapore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 August 2016

The staff are polite and helpful. The room is clean and reasonably sized. A good spread for breakfast. It felt like an oasis in the middle of the hustle and bustle. The wandering peacocks added to the ambience. The metro is about 20 minutes by foot. Not close enough if your hands are full...

Helpful?
Thank Zapper555
Jerusalem, Israel
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 July 2016 via mobile

I would give 5 stars to the hotel but when i saw the manager checks the clients plats i was shocked , there were one guy in reception that spoke english but he did not know what is a pineapple or eat .. The room is simple and clean , wifi is great and there is a wending machine with... More 

Helpful?
Thank noam135
Kenneth Y, Manager at L'otel, responded to this review

Dear Sir, I'm sorry if our manager's attitude upset you in any way. We will do our best to improve on that. Thank you for your kind review and we will keep training our staff to speak better english. Hope to see you again soon! More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2016

Lotel is a very beautiful place to stay and I would recommend it to anyone. The staff are all very kind, genuine, and willing to help with anything. I have stayed at Lotel twice now, and it just keeps getting better and better. The rooms are beautiful, the food is tasty, and the location is a nice walking distance to... More 

Helpful?
2 Thank Danielle G
Kenneth Y, Manager at L'otel, responded to this review

Dear Danielle, Thank you so much for your kind review. I look forward to seeing you back at L'otel in the future. All the best with your future "travels". More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2016

I loved staying at Lotel. I am from the states and was slightly concerned with the language barrier, but I was able to communicate with the staff very well. I met people from all over the world that were also staying at Lotel, which was a great experience. Breakfast was amazing, they had a chef that would cook you eggs,... More 

Helpful?
1 Thank Morgan M
Kenneth Y, Manager at L'otel, responded to this review

Dear Morgan, Thank you so much for your kind review. I have passed on your remarks to our "egg" staff and they are extremely pleased. We look forward to welcoming you again in the future! More 

Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 November 2015

I have provided the same review on L'otel on another Website, but I felt I needed to repeat it here on TripAdvisor because this was where I had read the recommendation. I stayed in L'otel for a total of 15 days during my trip to Shanghai, Xi'an and Suzhou. I really enjoyed the nice environment within the hotel and its... More 

Helpful?
2 Thank Moyin A
Kenneth Y, Manager at L'otel, responded to this review

Dear guest, Thank you so much for your kind and extensive review. We're thankful to have happy guests like you. I can only say sorry for our late response but Suki definitely will get complimented as I expect she already has. Thank you so much and look forward to seeing you soon. More 

Los Altos Hills, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2015

Stayed for 10 nights. Room was clean, smoking free room was really no smell, which is most important to me. Bed was so so but I was able to have good sleep on it. House keeping can be more professional. Although the bed was made everyday but floor was not vacuumed, cup was not washed. No coffee maker in the... More 

Helpful?
3 Thank 10sidecude
Kenneth Y, Manager at L'otel, responded to this review

Dear guest, I apologise for the housekeeping's error back in October. Clearly no excuse for that. We will continue to strive for quality in our guest rooms. Your feedback has been extremely helping and we appreciate it. Thank you! More 

Malden, Massachusetts
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 August 2015

This hotel had clean and modern rooms. The staff was friendly and most spoke some English. It is a fifteen minute walk to the train station but I did feel like it was in the middle of nowhere. If I were to stay in Shanghai again, I would look for something closer to the city center. Another bonus was that... More 

Helpful?
2 Thank whelanf
Kenneth Y, Owner at L'otel, responded to this review

Thank you so much for your kind response. We will try and make ourselves a greater attraction to people even if they have to travel a little further! We appreciate your kind feedback and will always work harder to get better. Thank you More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
L'otel opened its doors in late 2008 as Shanghai's first totally non-smoking hotel, and one of the first to seriously pursue green living. It was the first in Shanghai to incorporate live plant walls, that not only improve air quality but are extremely easy on the eyes. It boasts a garden that is organically fertilized, MSG free food, energy saving LED light bulbs, hand ground soy-bean milk for breakfast, Simmons dual coil beds and even Tempurpedic pillows, proving you don't need to spend much or look far to find this hidden gem tucked away in the hustle and bustle of central Shanghai. Family run and owned, the pervading warmth and soulfulness brings guests a sense of community rarely found elsewhere. Come, see, and experience the L'otel for yourself. ... more   less 

Additional Information about L'otel

Address: No.385 Laohumin Road, Xuhui District, Shanghai 200237, China
Region: China > Shanghai Region > Shanghai > Shanghai South Railway Station
Price Range: €46 - €65 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — L'otel 3.5*
Number of rooms: 153
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Shanghai
#107 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from L'otel staff and other travellers.
10 questions
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Questions? Get answers from L'otel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to have meals before coming back to the hotel as there aren't any decent restaurants, just some small local shops around.”
 of 5 bubbles ansonp721, 21 Oct 2016 | Read review
“You need a reliable mean of transportation if you want to get out the Hotel”
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 of 5 bubbles 725DanM, 23 Sep 2016 | Read review
“Suite was VERY large and gorgeous, regular room was beautiful as well”
 of 5 bubbles morganm459, 11 Jun 2016 | Read review
“The loft is pretty cute.”
 of 5 bubbles 385raffyp, 10 Jun 2015 | Read review
“a loft room is spacious”
 of 5 bubbles losototravel, 26 Apr 2015 | Read review
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