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Grand Kempinski Hotel Shanghai

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#16 of 4,998 Hotels in Shanghai
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1 room 2 adults 0 children
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Grand Kempinski Hotel Shanghai
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993 Reviews from our TripAdvisor Community

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Showing 525: English reviews
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Sydney
Reviewed 4 days ago NEW

We stayed at the Grand Kempinski with our 3 children in April for 5 nights. It is a modern hotel with very spacious rooms which were well appointed. The temperature can be adjusted individually in each room. There were both American and Australian power sockets although our Australian plugs did not fit in some of the Australian outlets. Our beds...

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Helpful?
Thank shushh
Henrico, North Carolina
Reviewed 5 days ago NEW

the facility is good, and convenient location, what expressed me most is the lady in red, Ariel, who gives me a lots of help during the check in, help with my luggage, and introduce the facility of hotel, which is quite sweet especially for whose stay for the first time.

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Thank ErikaHunter
Nairobi, Kenya
Reviewed 6 days ago NEW

The Grand Kempinski is a modern comfortable hotel in a well connected and attractive part of the city. The best feature for us was the service we received from the front desk and concierge, notably one of the concierges called Jack, who really helped us with organising our visas before we even travelled to Shanghai - the assistance we received...

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Thank nickallen007
Chicago, Illinois
Reviewed 1 week ago via mobile

Stayed in the hotel during a business trip to Shanghai. Walking distance to the IFC was essential to me. Special thanks to a hotel staff, Lady in red, Ms Ariel. The airport pick-up service and in-room check-in was very smooth. Ariel also gave a very well-prepared introduction to the hotel facilities, services and the sites nearby the hotel which I...

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Thank VeronicaWilde02
Melbourne, Australia
Reviewed 1 week ago

I would like to transmit my experience with Kempinski hotel. I have book superior room with views to the river and Bund. Late check in because my flight. Around 23.30pm. We have requested a non smoking room even we know that all the rooms are non smoking. My partner has asthma and can't handle spaces with smoke. We arrived to...

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2Thank Rpoj_2009
Reviewed 2 weeks ago via mobile

Spent only one night recently but the room was excellent, overlooking the Bund. This provides a great view at night with the lights from the buildings. Hotel offers great facilities and room was everything and more than expected. Definitely a worthwhile place to stay when visiting the inner city.

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Thank Robert d
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Mr. Robert, Thank you for your brief review on your recent stay at Grand Kempinski Hotel Shanghai and I am very pleased to know that you very much enjoyed your short stay. Please let us know when we can be of any assistance and we hope to welcome you soon again to Shanghai, perhaps also for a longer stay....

Shanghai, China
Reviewed 2 weeks ago

For those who are looking a 5 five star hotel in Shanghai with the highest standard for service with a home-like atmosphere Kempinski is the very best option. We spend in Kempinski more than 40 nights and were unable to find a thing to complain about. The location is really great (5 minutes walk to subway station, great choice of...

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2Thank Daria784
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Ms. Daria, what can I say after such a positive and encouraging comment of a Kempinski insider, as you are now already over 6 weeks with us. My team and I very much appreciate your personal impressions and and we promise to keep working hard to further improve and to make your upcoming months of your Shanghai stay with...

Reviewed 2 weeks ago

I enjoyed every minute at this hotel. The receptionists were very nice and with swimming pool overlooking the city, as well as a bar in the top floor was amazing. The dinner was very good and so was breakfast. The hotel is located right in the center, and stroll in the evening among the towering skyscrapers care magical. I would...

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Thank Geir K
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest, thank you for your positive review of your recent stay at the Grand Kempinski Hotel Shanghai and I am happy to read that you enjoyed your stay and our services. We all look forward to welcoming you again soon to our hotel. With kind regards, Rüdiger C. Hollweg General Manager Grand Kempinski Hotel Shanghai rudiger.hollweg@kempinski.com

Cohasset, Massachusetts
Reviewed 3 weeks ago via mobile

Spectacular service. Concierge level was first class. Best hotel breakfast I have ever had. Room was perfect and the bed was to dream for!! The location was close to all the tourist attractions. Taxis were always make available by bellmen. Close to tour bus and metro.

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Thank Philipcom
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest, Thank you for your positive feedback on your recent stay and I am happy to read that you enjoyed your stay so much. Much appreciated your compliment on our services. My team and I look forward to your next stay at Grand Kempinski Hotel Shanghai and let us know when we can be of assistance to you. With...

Jeddah, Saudi Arabia
Reviewed 3 weeks ago

This was the first hotel to stay in while being in Shanghai and it was a successful choice. The check-in/out went very smooth and our very short stay in the hotel was comfortable. Defiantly the location was a plus, we had the chance to walk around the hotel location for a full day without using any form of transportation.

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Thank majed81
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest, Thank you for your excellent review on TripAdvisor on your recent stay at Grand Kempinski Shanghai, which I much appreciated. It feels good to see that we reached our goal to receive this positive feedback. I hope to be given the pleasure to welcome you soon again to our property. With kind regards, Rüdiger C. Hollweg General Manager...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Within walking distance to the Oriental Pearl Tower and only a short drive away from the Jinmao Tower, The Bund, and other well-known landmarks of Shanghai. The Pudong and Hongqiao airports can also be reached within 45 minutes. The Hotel’s design combines contemporary and Oriental features, where guests can enjoy a variety of cuisines including Chinese, Mediterranean, Spanish and an international buffet at Elements. ... more   less 

Additional Information about Grand Kempinski Hotel Shanghai

Address: No.1288 Lujiazui Ring Road, Pudong District, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: €146 - €301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Kempinski Hotel Shanghai 5*
Number of rooms: 686
Reservation Options:
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Also Known As:
Gran Melia Shanghai Hotel Shanghai
Hotel Style:
#12 Spa Hotel in Shanghai
#13 Family Hotel in Shanghai
#16 Luxury Hotel in Shanghai
#26 Business Hotel in Shanghai
#54 Romantic Hotel in Shanghai
#106 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Kempinski Hotel Shanghai staff and other travellers.
11 questions
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Questions? Get answers from Grand Kempinski Hotel Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River views, the higher the better”
nickallen007, 23 Apr 2017 | Read review
“Perfect location, best value for money, perfect service, gym”
Daria784, 10 Apr 2017 | Read review
“Amazing location to discover the business district of Shanghai and malls”
majed81, 8 Apr 2017 | Read review
“Nice views of the river from some rooms, ask for. Try the swimming pool.”
  • View from the Fitness centre
Tegui2014, 13 Mar 2017 | Read review
“Ask for a River View, you can see the Bund from most rooms.”
damons181, 23 Jan 2017 | Read review
5 of 5