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Sofitel Shanghai Sheshan Oriental

568 reviews
#101 of 5,222 Hotels in Shanghai
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Traveller (348)
Room & Suite (60)
Pool & Beach (31)
Overview
  • Excellent55%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“club millesime”(3 reviews)
“pool side”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (568)Write a Review
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Traveller rating
104
73
31
9
6
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LanguageEnglish
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104
73
31
9
6
Show reviews that mention
All reviewsjapanese restaurantclub millesimepool sideresort hotelnice getawaychildren's poolfamily staycationpool watergolden weekdinner buffetf b managerthis lovely hotelbasic amenitiesexecutive floorduring happy hourone night staylobby staff
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11 - 15 of 223 reviews
Reviewed 22 July 2017 via mobile

Went yesterday with 2 good friends of mine from Hotel business and this experience has been just crazy !! Arrived there and paid 300 Rmb experience ! Ok no problem, piscine looks great.. but here the bad thing start. Service super terrible !!!you ask to...More

Thank Zacharie B
Management response:Responded 24 July 2017

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Sheshan Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide...More

Reviewed 15 July 2017 via mobile

Very big hotel, closer to Quimpu rather than Shanghai. Quite good food even if the buffet is not daily served. The hotel is nice, but some renewal is needed to ensure that will stay at the top for longer. Finally at the reception is needed...More

Thank Marco F
Management response:Responded 17 July 2017

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Sheshan Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide...More

Reviewed 9 July 2017

This was my first time staying at a French based resort with my brother and honestly I had my doubts at first, but as soon as I saw the gigantic swimming pool behind the hotel I knew we were going to have some a blast...More

Thank Brandon B
Management response:Responded 9 July 2017

Dear Guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is...More

Reviewed 13 June 2017

We only stay one night there this time but never left the hotel. Actually, I brought my family there every summer since 2011 and it's always amazing experience for us. HOTEL - Compare to other resort hotel in Shanghai, it has much more out-door pools...More

Thank PennyChrisPrince
Management response:Responded 14 June 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Sheshan Oriental. It is always a pleasure to receive positive feedback. I will share your comments with our team and Elain. I am sure that this feedback will serve as...More

Reviewed 2 June 2017

Here we go again... 4 years later. Same place, same great expectation for a staycation and to feel the soft sand between our toes and to enjoy a stress-free well deserved weekend under the Sun. And yet, 4 years later, same disappointment. I guess I...More

Thank Charles B
Management response:Responded 5 June 2017

Dear guest, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Heated pool
Indoor pool
Adult pool
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$106 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Shanghai
#54 Spa Hotel in Shanghai
#57 Romantic Hotel in Shanghai
#62 Business Hotel in Shanghai
#83 Best Value Hotel in Shanghai
#95 Luxury Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Shanghai
#54 Spa Hotel in Shanghai
#57 Romantic Hotel in Shanghai
#62 Business Hotel in Shanghai
#83 Best Value Hotel in Shanghai
#95 Luxury Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (348)
Room & Suite (60)
Pool & Beach (31)
Dining (10)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jkmarwaha
9 May 2016|
AnswerShow all 2 answers
Response from Benjamin-CHINT | Reviewed this property |
Indeed, it is very far away from Pudong, expect loads of traffic if the driver doesn't want to take S32 (can vary depending on your arrival time of course).
0
Votes
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12
Room Tips
"My room has Pool view, which is really nice."
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"Rooms on the south side have better view (Pool & Beach)"
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"Be a member of Accorhotel and get free upgrades with gold member."
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"executive room better, don't use standard room, not clean"
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