We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Grand Shanghai

Save
Share
No.1 Yuyuan Road, Jing'an District, Shanghai 200040 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Hotels.com
Travelocity
Orbitz.com
eDreams
Booking.com
View all 16 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (494)
Room & Suite (170)
Dining (40)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
Read more
Updated 04/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Swissotel Grand Shanghai
Updated 04/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#135 of 5,027 hotels in Shanghai
Travellers' Choice
Outstanding in every way... ideal location for business and pleasure, facilities that are superbly grand, gracious service from staff who anticipate and meet your every need when you travel to Asia's most dynamic city.
Read more

Location

Full view
98Great for walkers
Grade: 98 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
No.1 Yuyuan Road, Jing'an District, Shanghai 200040 China
Name/address in local language
Getting there
Pu Dong Airport36 kmSee all flights
Hongqiao Airport11 kmSee all flights
Jing'an TempleShanghai Metro7 min
Changping RoadShanghai Metro11 min
See all nearby hotels
1457Reviews11Q+A100Room tips
Traveller rating
  • 684
  • 564
  • 140
  • 41
  • 28
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Deanosaur89 wrote a review Aug 2021
Edmonton, Canada1597 contributions223 helpful votes
+1
The location of the hotel is great! Right by Jing An Temple and metro station and surrounded with great restaurants and shopping centers. We rarely had to go 2 to 3 km away from the hotel because there was lots of things to do. The rooms are nicely furnished with comfy beds and good bathrooms. It appears that issues with the rooms are being addressed too. Our room only had two electrical outlets in the room area to plug our electronics (with none by the night stands of the bed) in and the switches were difficult to interpret but our friends got a room with lots of plug ins and their switches were labelled with backlit LEDs that had colours to show if lights were on and off. That was super helpful as we found it took a few minutes to figure out how to turn off all the lights in our room! The room's WiFi was mostly good but cut out while my wife was working a couple times. The TVs were nice and lent themselves well for movies with HDMI cables. We had a decent view from our room and could see the Shanghai Tower! The pool and changeroom areas were fantastic and very clean during our stay. We spent a lot of time in the changeroom soaking in the hot tubs and cold tub. The changeroom had nice big showers, big fluffy towels, sauna and steam room as well. The pool does require swim caps and the hotel does not provide these so make sure you bring your own. The hotel has some comfy on site lobby areas and restaurants. There are many hotel options in the area but I would recommend this one if you plan on spending time in the hotel so you can enjoy the amenities. The concierge team at this hotel were excellent and helped us out with many activities and suggestions as well.
Read more
Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
cyng364 wrote a review Mar 2021
1 contribution
Always good experience on hotel service no matter on room service and reception service, so I feel in good on software and hardware equipment. But the way, I have a little bit upset on closure of VIP Lounge although I can enjoy the drink on Lobby Lounge. I hope that the VIP Lounge will be opened again when I go back Swissotel Grand Shanghai next time.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Michelle Chong, Marketing at Swissotel Grand Shanghai
Responded 19 May 2021
Thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Sincerely, Guest Experience Manager
Read more
Travel16 wrote a review Feb 2021
China60 contributions20 helpful votes
Rooms are very small, ok for 1 or 2 nights. Bathrooms are tiny and need refurbishing. Carpets and curtains are very dated. For the cost per night, you are paying for the location. Check in staff were pleasant and efficient.
Read more
Date of stay: February 2021Trip type: Travelled with friends
Helpful
Share
Response from Michelle Chong, Marketing at Swissotel Grand Shanghai
Responded 17 Feb 2021
Dear Love2Trav16, Thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susu Xu Guest Experience Manager
Read more
Bert512 wrote a review Nov 2020
Cologne, Germany10 contributions2 helpful votes
I missed the service of the Executive Floor and the staff there, since in contrast to the reception desk there were always familiar faces. But I understand that due to Corona the management was forced to cut costs and suspend services. But I have no understanding for the selection of non-Chinese TV channels: There were roughly 10, four of them Russian, one Cuban. No CNN, or BBC or the like. This is embarrassing and should be changed.
Read more
Review collected in partnership with swissotel.com
Date of stay: November 2020Trip type: Travelled on business
Helpful
Share
Response from Michelle Chong, Marketing at Swissotel Grand Shanghai
Responded 22 Nov 2020
Dear Bert512, Thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susu Xu Guest Experience Manager
Read more
ChrisThomasTravels wrote a review Nov 2020
Ossining, New York540 contributions85 helpful votes
Stayed here for a week on business. Woke up every morning refreshed and ready for the office. The breakfast buffet is extensive and the bedding is so comfortable it feels like you're sleeping on clouds. The main selling point for a stay here is their subterranean spa. A few laps in the pool, followed by a few moments in the sauna or steam room, finished off with a dip in the cool or hot tubs washed away any stress accumulated from a day around the busy city. Seriously. Would stay here again just for this ammenity.
Read more
Date of stay: December 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Previous
123456
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Jing'an
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Swissotel Grand Shanghai
Which popular attractions are close to Swissotel Grand Shanghai?
Nearby attractions include Chinese Summer Camp (0.09 km), Revolucion Cocktail Shanghai (0.2 km), and Shanghai Bund Musical (0.09 km).
What are some of the property amenities at Swissotel Grand Shanghai?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Swissotel Grand Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swissotel Grand Shanghai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Swissotel Grand Shanghai?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Swissotel Grand Shanghai?
Conveniently located restaurants include RAW Eatery And Wood Grill, Fat Cow, and Must Grill.
Are there opportunities to exercise at Swissotel Grand Shanghai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Swissotel Grand Shanghai have an airport shuttle?
Yes, Swissotel Grand Shanghai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swissotel Grand Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissotel Grand Shanghai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Swissotel Grand Shanghai?
The staff speaks multiple languages, including English and Chinese.