We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Swissotel Grand Shanghai

Show Prices
#41 of 4,997 Hotels in Shanghai
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Swissotel Grand Shanghai
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,103 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 677: English reviews
Start your review of Swissotel Grand Shanghai
 Click to rate
Ferrara
Reviewed 2 days ago NEWvia mobile

Nice and clean rooms, well equipped and organized. Quiet and private. Excellent breakfast, for all tastes. Pool and Spa not visited, gym is OK. Good position to visit the city, metro 3 min walking, near many high-end malls in Nanjing rd and good restaurants; 1 h walking distance from Bund. Excellent price for quality.

 Report
Helpful?
Thank Cicciazzi
Melbourne, Australia
Reviewed 3 days ago NEW

Hotel is in a great location for business. Staff were attentive and responded quickly to requests. Lobby decor of hotel is nice, but rooms are a little tired and need a bit of a freshen-up. Lighting in rooms is also not great. Wifi was a little intermittent at peak use times and I found I had to keep reconnecting to...

 Report
Helpful?
Thank TeamDookie
Melbourne, Australia
Reviewed 1 week ago

I felt this hotel provided one of the best experiences I've had whilst travelling for work. The room was spacious, with a great view and all the amenities I required. Close to a nice shady park, shopping and lots of restaurants. I'd definitely recommend this hotel.

 Report
Helpful?
Thank sunfun101
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear sunfun101 It’s our great pleasure to read such a glowing review about Swissôtel Grand Shanghai. Thank you for letting us know you had a memorable stay here. We aim to offer the best accommodation choice in the heart of bustling Jing’ an area by providing outstanding facilities and thoughtful service. We sincerely invite you to come back soon during...

Reviewed 1 week ago

This hotel is in a good location, nice room, fantastic gym. But it is a pity that overall service standard is worse than a 3 star hotel. I guess the staff are not happy working there. 1)Check-in / Check Out counter - staff does not smile. Say hi to them, they will not respond. There is no need to be...

 Report
Helpful?
Thank Dylantay
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear Dylantay, Thank you for taking your valuable time and sharing so many details regarding your recent stay here at Swissôtel Grand Shanghai. We are delightful to know you enjoyed our location, gym facilities and guest room in general. Your kind words regarding to Jack's services will be certainly shared with him. Naturally, we are truly saddened to have caused...

Darwin, Australia
Reviewed 1 week ago

We stayed 5 nights at The Swissotel Grand Shanghai in the Jing An District. The Rooms here are ideal for the Business Traveler, Contemporary Rooms with bonus of a Nespresso Coffee Maker. You are situated near the Jing An Buddhist Temple (impressive indeed!) and Flanked by the Shopping Malls, such as Reel, Plaza 66, City Plaza & Jing An Kerry...

 Report
Helpful?
Thank Neville P
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Neville P Thank you so much for taking time writing feedback regarding your recent stay with us. We are thrilled to read that you are impressed by our location, services and room facilities during your 5-day stay here. We appreciated your detailed recommendation which will be a good reference to other travellers. We sincerely invite you to come back...

Singapore, Singapore
Reviewed 1 week ago

I stayed here for a week as the Swissotel was less than 10 minutes walk to a conference in the nearby Shangri La / Kerry Convention Centre, and offered much better value in terms of room rates and comparable facilities and services. I was upgraded to a larger room which was much appreciated - it was quiet with a reasonable...

 Report
Helpful?
Thank CandP-Travelling
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear CandP-Travelling Thank you very much for your feedback on your most recent stay with us here at Swissôtel Grand Shanghai for a week. While we are thrilled to read that you found our hotel really good, enjoying our excellent location, great facilities, excellent in-room dining and breakfast offerings as well as helpful services. We are also honored that you...

Chicago, Illinois
Reviewed 1 week ago via mobile

Stayed here after arriving into Shanghai Pudong airport. It was about 50 minute taxi ride. The hotel was excellent! Very clean and comfortable rooms. Modern and had electrical outlets that were accommodating to western computers and phone chargers. Would like to see built in USB chargers though. The Sauna and spa were a great way to get the body to...

 Report
Helpful?
Thank Justin H
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear Justin H, Thank you for such wonderful and detailed compliments, we are most happy to learn that we were able to meet your expectations and create a great experience. Your compliments on our location, room, spa and services are highly appreciated and it has been shared with our team members.It’s our pleasure to provide a comfortable stay and an...

Reviewed 1 week ago via mobile

I stayed 3 nights and I had a very good experience: nice and clean room, helpful and polite staff and a perfect central location. Would definitely go back again. Underground train is like 20 steps away so you can basically go everywhere without any problem and even straight to the airport with Line 2.

 Report
Helpful?
Thank misterJa
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear misterJa, It’s delightful to read your excellent review. We are truly happy to know that you enjoyed your stay here at Swissôtel Grand Shanghai. Your compliments on guest rooms, staff as well as the location are well appreciated. Located in upscale Jing’An District, we do boasts a prime location for transportation, shopping, dining and sightseeing. Originated from Switzerland, we...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Stayed at the Swissotel Grand Shanghai for 4 nights in a Swiss Advantage Room. The room is spacious and clean, with nice view. The beds are hard, but requested extra matress topper, not too bad. The check-in and check-out process were fast and efficient. Location was perfect for Jingan district, with plenty of shops, cafes, and restaurants around. The supermarket...

 Report
Helpful?
Thank jojochen1228
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear jojochen1228, We do appreciate you taking your valuable time to write us a feedback regarding to your recent stay and highlight our service and location. Jing’An is the upscale area in Shanghai, which makes our hotel the ideal choice for travelers who wants to explore this dynamic city. A hotel name card is available at concierge for guest to...

Singapore, Singapore
Reviewed 2 weeks ago

If you would like to stay in a hotel that gives you proximity to a bundle of tourist attractions within walking distance, then this is the go-to hotel. Jingan temple is stone's throw from the hotel. i must admit that for local Chinese standard service level was very good. Cleanliness was excellent and majority of staff spoke English. Metro is...

 Report
Helpful?
Thank RanjeetaMS
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear RanjeetaMS, Thank you for such wonderful and detailed compliments, we are most happy to learn that we were able to meet your expectations and create a great experience. We do appreciate your compliments on our location. Surrounded by many shopping malls, Swissôtel Grand Shanghai is right next to Metro Lines 2 and 7, which can take you to many...

289 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (266)
Viewed
Room/Suite (70)
Viewed
Bathroom (38)
Viewed
Hotel & Grounds (36)
Viewed
Dining (14)
Viewed
View from Room (10)
Viewed
Other (98)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (3)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (2)
Viewed
Other (14)

Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Outstanding in every way... ideal location for business and pleasure, facilities that are superbly grand, gracious service from staff who anticipate and meet your every need when you travel to Asia's most dynamic city. ... more   less 

Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: €134 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Fairmont Hotels, Expedia, Hotels.com, Hotwire, Ctrip TA, Cheap Tickets, Priceline, Booking.com, Agoda, Cancelon, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your Swissotel Grand Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Hotel Style:
#20 Romantic Hotel in Shanghai
#27 Family Hotel in Shanghai
#30 Spa Hotel in Shanghai
#41 Luxury Hotel in Shanghai
#50 Business Hotel in Shanghai
#124 Best Value Hotel in Shanghai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Swissotel Grand Shanghai staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Swissotel Grand Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Solo Traveler . . Standard Rooms are fine”
672nevillep, 14 Apr 2017 | Read review
“Very comfortable bed”
Kyo773, 5 Apr 2017 | Read review
“Just ask - if there is a better room they will sort you out - I asked and was moved without hassle”
worslip, 20 Mar 2017 | Read review
“Executive floor has access to the lounge which offers printer and scanner use in addition to breakfast and dinner buffets.”
stevenandrewk, 14 Mar 2017 | Read review
“Rooms up to floor 9 are cheaper!”
Gerard_K_63, 12 Mar 2017 | Read review
5 of 5