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All reviewsgolf coursecinnamon rollsnewer hotelrecently stayed herelarge bathroomstayed only one nightthe robert trent joneshour driverestaurants and shoppingflorida beachesquiet locationgood nights sleepbreakfast barrecommend this hotelgreat place to staybiscuitsdesk clerk
We stayed here on the way to Florida for vacation for one night. We arrived for check in and the front desk attendant answered five phone calls before finally waiting on us. By this time, there was a line and everyone was agitated. She was...More
Thank Jacob-Krissi P
Response from Brittney R, General Manager at Holiday Inn Express Hotel & Suites Prattville SouthResponded 13 July 2017
We do apologize for the wait at check-in. We have addressed additional staffing on Friday nights to help with the large amount of check-ins. We hope you will stay with us again in the future!
The HIX located on Legends drive is very difficult to find off the interstate. It literally is the last building on the winding, curving, several round-a--about that seemingling led to somewhere other than the place you wanted. And, don't count on GPS to always be...More
1 Thank Buckeyesandi
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prattville SouthResponded 25 June 2017
Thank you for posting a review about our hotel and for staying with us. It is good to know you have chosen our hotel for your stay =, however, I truly am sorry if you experience difficulties locating our hotel. Your comments has...More
Booked three rooms with double queens for 11 of us a week ahead of time with a credit card. After an 11 hour drive Grandparents,parents, grandkids were exhausted and pulled up. Clerk told us he gave our rooms to another family with same last name....More
1 Thank Bondjohnston
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prattville SouthResponded 24 June 2017
Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apology for the issues you had with your reservation. I understand the inconvenience this has caused you. Rest assured that your comments will be looked into and...More
We love this hotel. It is on the way to Memphis,TN. All the restaurants are right around the corner and its on a golf course so very quiet. It's our go to place right off I-65, just north of Montgomery. Now that I-22 goes right...More
Thank Marcia D
Response from Brittney R, General Manager at Holiday Inn Express Hotel & Suites Prattville SouthResponded 23 May 2017
Thank you for taking time to leave us some feedback. We are pleased to hear you enjoyed your time with us and we look forward to seeing you again soon!
Stayed here one night 05/09. Hotel is located a ways off the freeway, making for a nice quiet, restful stay. Property looks newer, and all items in the room worked. Staff members were all very nice, polite and courteous. Breakfast was the standard HIE fare....More
Response from Brittney R, General Manager at Holiday Inn Express Hotel & Suites Prattville SouthResponded 11 May 2017
Thank you for taking the time to leave us some feedback regarding your stay! We are pleased to see that you enjoyed your time with us. We will do our best to solve the egg mystery and hope to see you next time you...More