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Hilton Garden Inn Oxford/Anniston

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#3 of 18 Hotels in Oxford
Certificate of Excellence
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446 Reviews from our TripAdvisor Community

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Showing 445: English reviews
Florence, United States
Reviewed 28 September 2016

Thought breakfast was included but only for $10+ per person. Too late to change hotels. Desk staff not very friendly. Restaurant staff very nice. One room of two had cooling issue. Outside door to pool did not unlock if you went outside. Beds were hard and adjusting mechanisms didn't seem to work.

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Thank Ronald I
Memphis
Reviewed 28 September 2016

I have stayed here many times. Great rooms, good food, competent staff, clean appearance. The front desk is gracious. Snacks, etc. are readily available. Parking is convenient. Walking distance to several restaurants.

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Thank Steven R
Bremen, Georgia
Reviewed 28 September 2016

My family and I stayed here , passing through on vacation . The hotel is beautiful from the lobby to the room . we did not have a reservation and the ladies that checked us in were so helpful. we were checked in quickly. I loved that we could change the bed to be very soft I slept so good....

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Thank chelem14
Florida Keys, Florida
Reviewed 25 September 2016

The room was freezing cold and the guest can not control the temp from your room. The front desk has to do it and the didn't. Very loud a.c. fans right outside my room. I got very little sleep. The hot tub, which I was looking forward to was not working properly and wasn't comfortable. Don't wast you time or...

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Thank Tommy M
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review

Dear Tommy, thank you for your response about our Hilton Garden Inn in Oxford. We as a team are very concerned when a guest is not happy with their stay. We have corrected the issue with the hot tub and the AC is controllable from the room. Our technician will check this room in-depth, to ensure that the next guest...

Chattanooga, Tennessee
Reviewed 24 September 2016

Bed mattress AWFUL. Chair in room very uncomfortable. Nice shower. Did not sleep well due to lumpy matter. Chair in room very uncomfortable. Have stayed at several Hilton Garden Inns. All others were nice. Would not recommend thisnone.

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Thank pamelasY9272DU
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review

Dear Pamela, thank you for reviewing our Hilton Garden Inn in Oxford. We have checked the bed and one of the baffles was malfunctioning. Please contact me to find a resolution and allow us to welcome you back. Our staff is very concerned about any guests leaving less than satisfied with our service or accommodations. Kindest regards, Angela Smith

Anniston, Alabama
Reviewed 20 September 2016

This hotel was very warm and welcoming, I will be staying here again in the future. The front desk attendants was well informed and their attitudes were on the money. The lobby was warm and the bar area was a very happening place. If you ever get a chance to visit this hotel it will be worth the money.

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Thank 949wandaa
Reviewed 17 September 2016

I stayed 3 nights. AC quit on last night,at 8 p.m. Maintenance couldn't fix it. Hotel would not give me another room. When they couldn't, I checked out immediately. GM tried to charge me for the last night, but I refused. I am a Hilton Honors member. What a joke! I went across the parking lot, checked into the Marriott...

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Thank V6085YJwilliamp
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review

Dear William, I apologize for our AC to malfunction during your last night. Our engineering department indeed could not repair the AC due to parts having to be ordered. We certainly did not expect payment for a room you did not use. Please contact me so we can resolve this matter without any further miscommunication. Kindest regards, Angela Smith

New Windsor, New York
Reviewed 7 September 2016

My stay at this hotel was very pleasant. The staff was friendly and very helpful. The food in the restaurant is a little pricey but it's surrounded by good restaurants with great prices. There is also a nice little shopping area in Oxford.

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Thank kingroper
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review

Thank you Dear Guest, we really appreciate you taking the time to review our Hilton Garden Inn Oxford, AL. We strive for perfection and always hope to meet our guests expectations. Please return when in the are and try our restaurant. Everything is made from scratch and our guests love the food. Kindest regards, Angela Smith

Reviewed 6 September 2016

overall great experience during the whole 3 day and 2 night stay. I will definite stay at this hotel during future events. Service was great from all the staff and very very clean. I have no complaints from my stay.

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Thank emmanuelf923
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review

Dear Emmanuel, thank you for your kind review about the Hilton Garden Inn in Oxford. Our housekeeping staff is wonderful and very caring to ensure a great stay. The entire team is eager to please our guests and I am very proud that it shows. Please return soon. Kindest regards, Angela Smith

Como, Mississippi, United States
Reviewed 4 September 2016

We stayed here for two nights. Great staff. Very friendly and helpful. The restaurant has a good selection. The restaurant staff was friendly and accommodating. The desk clerk was also very sweet and friendly.

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Thank David D
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review

Thank You David for taking the time to compliment the staff and our restaurant. It is our top priority to ensure that our guests leave happy and eager to return when in the area. Hope to see you again in the near future. Kindest regards, Angela Smith

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Oxford/Anniston

Address: 280 Colonial Dr, Oxford, AL 36203-3422
Region: United States > Alabama > Oxford
Price Range: €87 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Oxford/Anniston 3*
Number of rooms: 124
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Also Known As:
Hilton Garden Inn Oxford/Anniston Hotel Oxford
Hotel Style:
#1 Romantic Hotel in Oxford
#2 Business Hotel in Oxford
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Questions & Answers

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Roanoke, Alabama
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Questions? Get answers from Hilton Garden Inn Oxford/Anniston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We had two rooms, very different and both excellent without any problems”
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“Neither side faces major traffic so both odd and even rooms are same for noise. 5th floor is smoking”
 of 5 bubbles JulieGo917, 24 Oct 2015 | Read review
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