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Traveller (83)
Room & Suite (36)
Pool & Beach (30)
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Overview
  • Excellent57%
  • Very good23%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“lazy river”(127 reviews)
“boat slips”(6 reviews)
“pool area”(22 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
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Reviews (344)
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189
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Show reviews that mention
All reviewslazy riverboat slipspool arealabor daythe kitchenmaster bedroomnext yearwonderful tripthe past yearssecurity guarda great stayparking passfamily tripbeautiful viewfront desk staffhot tubwe've stayed
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11 - 15 of 344 reviews
Reviewed 22 April 2018 via mobile

We come to Orange Beach or Sandestin at least 2 or 3 times a year for the past 19 years.The unit 1508 at Phoenix on the bay in Orange Beach was not one of our better stays. The decor is great the space is great,...More

Thank bluechills
Response from Vicki C, Guest Relations Manager at Phoenix on the BayResponded 30 April 2018

Thank you for reviewing your stay. In order to to have a better understanding we would like to take a look at your reservation details. For your privacy, would you please email your reservation details to info@brett-robinson.com. We hope to hear from you soon

Reviewed 21 March 2018 via mobile

Stayed for 2 weeks with my parents who rent for 3 months in Winter. Gorgeous views of the bay. Very clean common areas. Front desk employees and security are very friendly and helpful. Indoor pool is very comfortable as well as the hot tubs. Did...More

Thank Chrissy K
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 22 March 2018

Thank you for the fantastic review!! We are thrilled to hear that you enjoyed the gorgeous views of the bay from condo as well as our many wonderful amenities!! Come back and see us again soon!!!

Reviewed 6 March 2018

Location, Location, Location! Has it all! Family trip for Thanksgiving and we loved it. We have since bought a unit there as are so looking forward of spending time there. Lazy river, pools,slides, boat slips, boat ride to all the restaurants. Staff very friendly and...More

Thank _medicinf
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 8 March 2018

We LOVE hearing reviews like this!! Thank you so so much for being such wonderful guests!! We can't wait to welcome you back again soon for another fun and relaxing stay on the bay!!

Reviewed 6 March 2018

Spent the month of February at P.O.B. The pools and lazy river are very nice. We stayed in unit 1322, and it was very spacious with a nice floor plan. That covers what we liked. Brett-Robinson charges almost $300.00 as a cleaning fee. Yet we...More

1  Thank Demerest
Response from Vicki C, Guest Relations Manager at Phoenix on the BayResponded 4 April 2018

Thank you for taking the time to review your stay. For your privacy would you please email your reservation information to info@brett-robinson.com? I will also forward your review over to the property manager

Reviewed 31 January 2018 via mobile

Best condos ever the decor is so beautiful the lazy river is it’s most fabulous feature 2 hot tubs indoor pool & two outside pools with slide. It’s centrally locates 2 min from anywhere !!! We have stayed here for the last 5?yrs.

Thank Smothergoose
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 4 February 2018

We LOVE hearing reviews like this!!! Thank you for being our guests!! We look forward to welcoming you back again soon for another fantastic stay at the beach!!!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (36)
Pool & Beach (30)
Dining (1)
Family and Play Areas (4)
Questions & Answers
Ask a question
Marley H
29 March 2017|
Answer
Response from JanetBrettRobinson | Property representative |
Yes, we have guests enjoying both the outdoor pool and lazy river. Most take advantage of the sunny hours but we have those that spend the day there.
1
Vote
Honestly42
25 March 2017|
AnswerShow all 2 answers
Response from susanbV8536OC | Reviewed this property |
Yes you can fish and you can bring your boat as well! It's great!🌞
1
Vote
momjanHuntsvilleAl
13 February 2017|
Answer
Response from JanetBrettRobinson | Property representative |
Hmmm. We don't know of any company off hand. Lots of charter boats and even jet skis. Please contact our Visitor's and Convention Bureau at 800-745-SAND. They will have the best access to information to help you.
0
Votes
Room Tips
"Disappointed in this condo."
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"Bring extra house supplies, aka paper towels, toilet paper, dish detergent..."
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"I would suggest purchasing a mattress topper for both bedrooms."
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"Room was very spacious 😀"
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