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    Phoenix West

    23972 Perdido Beach Blvd, Orange Beach, AL 36561-8318
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    3/9/2017 4/9/2017
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    Traveller (118)
    Room & Suite (55)
    Pool & Beach (25)
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    Overview
    • Excellent62%
    • Very good22%
    • Average10%
    • Poor5%
    • Terrible1%
    Travellers talk about
    “lazy river” (145 reviews)
    “water slide” (30 reviews)
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Meeting Rooms
    Lazy River
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Phoenix West
    Offers & Announcements: Bonus 15% Off Vacations
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    Sleep Inn Gulf Front Resort
    466 reviews
    #10 of 19 hotels in Orange Beach
     
    Perdido Beach Resort
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    #2 of 19 hotels in Orange Beach
     
    Microtel Inn & Suites by Wyndham Gulf Shores
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    Country Hearth Inn Gulf Shores
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (459)
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    1 - 5 of 459 reviews

    Reviewed 4 days ago

    UNIT 906: Not the best unit. Furnishings old and uncomfortable, a little mold in the showers, kitchen not cleaned as well as it should have been, batteries in main TV remote were dead. Just not as well cared for as the unit our cousins were...More

    Thank kaceevh
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix WestResponded yesterday

    kaceevh: Phoenix West is one the premiere complexes in Orange Beach and continues to attract many guests especially during the busy summer season. We, just like other rental agencies in our area, provide a starter kit of toilet tissue and paper towels. We suggest guests...More

    Reviewed 2 weeks ago via mobile

    We loved the friendly staff and Michigan Mike who reset the cable for us! Lazy River was a blast and so much fun for the kids! On the beach with beautiful views! Great location to go to stores and restaurants! This is our 2nd stay...More

    Thank Bobgray1960
    Response from brett_robinson_al, Manager at Phoenix WestResponded 1 week ago

    The views really are beautiful aren't they!? Thank you for the great review!!! We appreciate you being our guests and look forward to seeing you again in the future!!!

    Reviewed 2 weeks ago

    The room was excellent. We had to carry everything to our room on the 25th floor. No luggage carts to be found. Went to the desk and was told they run out when busy. Only 4 elevators and very long waits. No security by the...More

    Thank dansc3
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix WestResponded yesterday

    dansc3: I am happy to read that you were impressed with your room here at Phoenix West. Check in and check out time are busy times but carts are typically brought down when the guests are done or can be found on the floors by...More

    Reviewed 2 weeks ago via mobile

    My family just returned from a week's vacation at Phoenix West in Orange Beach, AL. I have stayed there before in a lovely unit, but this time we had Unit 402. It was very expensive for a poorly maintained unit. The size, floor plan and...More

    1  Thank SharonPB
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix WestResponded yesterday

    SharonPB: I am sorry that this condo was not as you expected. The description of this is not typical of the accommodations we offer - I will forward your comments to the rental manager to re-evaluate this condo. We certainly hope that, despite this, you...More

    Reviewed 2 weeks ago

    We had a 4 bedroom,number 2309,and it was fantastic.Views of the Gulf from each bedroom.Living and gathering area was huge.Balcony awesome.Bathrooms and showers in each bedroom.great kitchen.The condo was perfect. Now the downside of the property...elevators lines very long,not enough parking spaces.My daughter had to...More

    Thank hooverlo
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix WestResponded yesterday

    hooverlo: Thank you for taking the time to review your stay here. A four bedroom condo should receive 3 parking passes. Parking is always limited at the beach. Any additional, over flow parking is determined by your rental agency. Brett Robinson guests are able to...More

    Sleep Inn Gulf Front Resort
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    Microtel Inn & Suites by Wyndham Gulf Shores
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    Country Hearth Inn Gulf Shores
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 225
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com and Hotwire so you can book your Phoenix West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Alabama >
    • Orange Beach
    • Also Known As
    • Phoenix West Hotel Orange Beach
    Add Photo Photos
    Traveller (118)
    Room & Suite (55)
    Pool & Beach (25)
    Hotel & Grounds (68)
    Bathroom (11)
    Family and Play Areas (4)
    Nearby
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    7.39 km away
     
    Country Hearth Inn Gulf Shores
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    7.45 km away
     
    Sleep Inn Gulf Front Resort
    466 reviews
    2.44 km away
     
    Perdido Beach Resort
    1,497 reviews
    5.42 km away
     
    Nearby Restaurants
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    .81 km away
    Wintzell's Oyster House
    628 reviews
    .28 km away
    Nearby Attractions
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    .47 km away
    Adventure Island
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    1.10 km away
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    Ask a question
    Questions & Answers
    07231955
    18 June 2017|
    AnswerShow all 2 answers
    Response from WarEglTX | Reviewed this property |
    You're on your on at the beach.
    0
    Votes
    cwells2015
    24 May 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Great question: a 3 bedroom condo is allowed 2 parking passes. A 4 bedroom condo is allowed 3 parking passes. These can be purchased from the lobby desk. If there are additional passes available during your stay, you can... More
    -1
    Votes
    bobcox2610
    16 May 2017|
    AnswerShow all 3 answers
    Response from JanetBrettRobinson | Property representative |
    Bob: Your best way is to look on line where we have pictures posted and the availability. Once you have selected 2 or 3 condos, call the Property directly to speak to someone who is actually there. It may take a few days... More
    0
    Votes
    Room Tips
    "Do not choose #906. Unit #903 was much nicer. Choose a lower floor so you can use the stairs when the..."
    Read review
    "If you have a large family,it sleeps 12,bring only 3 cars if possible because that is the amount of parkin..."
    Read review
    "Lots of extra household supplies are needed trash bags, paper towels, soaps, shampoos, dishwasher detergent..."
    Read review
    "Get a room on a lower floor. There are only 4 elevators. During check in and check out you may wait 30..."
    Read review
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