We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Phoenix West

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
Professional photos
Phoenix West
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

346 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 346: English reviews
Henderson, Tennessee
Reviewed 3 days ago NEW

Very enjoyable stay , excellent facilities, good rooms with great furniture, everything first class, like location, close to good restaurants, lazy river, staff very helpful, liked hot tubs and saunas, workout room fully equipped

Review collected in partnership with this hotel
 Report
Helpful?
Thank cecilh728
brett_robinson_al, Manager at Phoenix West, responded to this review

We are so glad to hear that you enjoyed the accommodations while staying with us. Thank you for the great review! We hope to welcome you back in the near future! - Brett/Robinson Social Team

Decatur, Alabama
Reviewed 1 week ago

We have stay 3 times after Christmas in last eight years at Phoenix West. We were so looking forward to another stay. When we tried to check in we were told the credit card had expired. We tried three more cards with the same result. After about an hour later we found a personal check and were allowed in our...

 Report
Helpful?
Thank zjrc31
brett_robinson_al, Manager at Phoenix West, responded to this review

We hate to hear about your delay during check in. Thank you for your patience and understanding. We appreciate you taking the time to leave us a review and we are delighted to know you enjoyed your stay! We hope to welcome you back again in the near future. - Brett/Robinson Social Team

Annapolis, Maryland
Reviewed 1 week ago

We stayed here for a week recently. It is a 26 story complex right on Orange Beach. Our condo was large with 3 large bedrooms and 4 large bathrooms. It had a well equipped kitchen and beautiful dining and living room overlooking the gorgeous beach and Gulf of Mexico. Our unit had a large balcony overlooking the gulf with enough...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank lovetotravel560
brett_robinson_al, Manager at Phoenix West, responded to this review

Thank you very much for your 5 star review! We are so glad to know that you enjoyed your stay and our numerous amenities. We look forward to welcoming you again soon. -Brett/Robinson Social Team

Orange Beach, Alabama
Reviewed 1 week ago

Great stay, convenient to a great local place The Flying Harpoon 2. Only a few things that need to be changed. Kitchen was minimally equipped. Coach in living room needs to be upgraded, worn due to im sure many rentals. The balcony table and chairs were very worn as well. Master bedroom bed very comfy! Other than that was a...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Jj A
brett_robinson_al, Manager at Phoenix West, responded to this review

Thank you so much for your amazing review! Thank you for your honest review. We are glad that it was a great getaway place for you. We look forward to welcoming you again soon. -Brett/Robinson Social Team

Vacherie, Louisiana
Reviewed 2 weeks ago

Everything was great from staff hospitality to amenities to cleaniness of condo & grounds. This condo is fully equipped plus wet bar & games for the whole family. We also loved the sound system. Will be back soon!!!!

Review collected in partnership with this hotel
 Report
Helpful?
1Thank kidsworld1998
brett_robinson_al, Manager at Phoenix West, responded to this review

Thank you so very much for your 5 star review! We are very pleased to know that everything was to your liking and you enjoyed your stay. We look forward to welcoming you again soon. -Brett/Robinson Social Team

Oklahoma City, Oklahoma
Reviewed 4 weeks ago

3 days after our arrival the condo above us had their tile removed so we had to listen to a jackhammer noise for 2 weeks., main TV had problems, took many complaints over a week to get it fixed., then they closed floors 3 to eight of the parking garage (we were on 3 floor) for cleaning and to top...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank waynemP1977NX
JanetBrettRobinson, Guest Relations Manager at Phoenix West, responded to this review

waynemP1977NX: It is disappointing to read that your stay was not what you expected and not what we hoped to provide. Unfortunately, owners can choose to remodel their unit when they choose and do not have to inform the staff here. I wish you would have mentioned this to the lobby agents as we would have certainly worked to move...

Clanton, Alabama
Reviewed 3 December 2016

We stayed in a 4 bedroom corner unit on the east end. It was beautiful, spacious, well-appointed, and comfortable. The balcony was huge. All four bedrooms had wonderful views and the view from the balcony, living room, dining area and even the kitchen were amazing. We loved the beach, the lazy river and the indoor pool. The service was excellent...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank 494sherim
brett_robinson_al, Manager at Phoenix West, responded to this review

We are so pleased to hear how much you enjoyed your stay with us. Thank you for the excellent review. We hope to see you again! -Brett/Robinson Social Team

Madison, Mississippi
Reviewed 3 December 2016

We enjoyed spending out Thanksgiving Holiday at Orange Beach, Al. The Phoenix West is a great facility with plenty of room and excellent view of the beach and gulf. We definitely plan to stay again. The Phoenix West is close to several dining facilities and State park.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank jbates9025
brett_robinson_al, Manager at Phoenix West, responded to this review

Thank you for the great review and for choosing us for your Thanksgiving holiday! We can't wait to see you again. -Brett/Robinson Social Team

Scottsboro
Reviewed 3 December 2016

My Family has rented this same condo for years now because everything seems just perfect. We always come to enjoy Thanksgiving, Deep Sea Fishing and the Iron Bowl. This has been a Family Tradition for the past 12 years now.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank ericjA6837QN
brett_robinson_al, Manager at Phoenix West, responded to this review

We love to hear about these great family traditions. Thank you for choosing us for your holiday getaway. We hope to continue seeing you for many more years! -Brett/Robinson Social Team

Reviewed 2 December 2016

We enjoyed our stay in Unit 806 in the Phoenix West Condos. The only complaint that I have is the knives in the kitchen were dull. And, I would like to suggest that handrails be put up in the area of the toilet in the Master Bathroom. My husband is in a wheelchair and that would have made it a...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Sheila M
brett_robinson_al, Manager at Phoenix West, responded to this review

Thank you for taking the time to write a review. We are so happy you enjoyed your stay. We will pass along your comments to our management team. -Brett/Robinson Social Team

142 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (97)
Viewed
Pool/Beach Area (16)
Viewed
Hotel & Grounds (10)
Viewed
Bathroom (3)
Viewed
Room/Suite (16)
Viewed
Family/Play Areas (3)
Viewed
View from Room (6)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
View from Room (11)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (13)
Viewed
Bathroom (3)
Viewed
Family/Play Areas (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Orange Beach
2.6 km away
Hampton Inn & Suites Orange Beach
1.2 km away
Holiday Inn Express Orange Beach
6.7 km away
BEST WESTERN on the Beach
BEST WESTERN on the Beach
#2 of 24 in Gulf Shores
1,040 reviews
Show Prices
Show Prices
Show Prices
1.5 km away
Hilton Garden Inn Orange Beach
4.1 km away
Turquoise Place
Turquoise Place
#1 of 20 in Orange Beach
261 reviews
2.3 km away
Fairfield Inn & Suites Orange Beach
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Nestled on the white-sand beaches of Alabama's Gulf Coast, Phoenix West rentals by Brett/Robinson Vacations offers relaxation and respite from the daily grind with a full-time, on-site staff. In addition to miles of beach at the tips of your toes, the Orange Beach property features large, fully furnished units -- 3 to 4 bedrooms with at least four baths, free Wi-Fi, a beachfront lazy river, a corkscrew waterslide, an indoor pool, a zero-entry outdoor pool, lighted tennis courts, hot tubs, saunas and more. ... more   less 

Additional Information about Phoenix West

Address: 23972 Perdido Beach Blvd, Orange Beach, AL 36561-8318
Region: United States > Alabama > Orange Beach
Hotel Class:4 star — Phoenix West 4*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com and Travelocity so you can book your Phoenix West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix West Hotel Orange Beach
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Phoenix West staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Phoenix West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Plan to have a good time.”
 of 5 bubbles jbates9025, 3 Dec 2016 | Read review
“Can't think of anything other that what I put in my review above. ”
 of 5 bubbles paulmP155TM, 2 Dec 2016 | Read review
“Room numbers that end in a 9 are the best for seeing the sun rise, and they have huge wrap around balcony's that are super nice.”
 of 5 bubbles janwin72, 30 Nov 2016 | Read review
“We had an apartment on 24th floor (second year rented). Very quite here, rented again for 3rd year. Some apartments offer monthly rental rates which are very reasonable in the off peak season.”
 of 5 bubbles davidvO4708AD, 30 Nov 2016 | Read review
“The Condo location was Great. The view is beautiful. There are a few things that need to be addressed. The phone in the bedroom had not been cleaned in months. It was nasty. Both ice makers did not work. Going back to the phone, I am not sure if everything else in the condo had been cleaned before arrival. The floor throughout the whole Condo could be a little cleaner. I had the same problem before about cleaning the Condos two years ago. Maybe the Company that rents these out need to get a better cleaning crew or inspect after cleaning.”
 of 5 bubbles Y8381FAdeborahs, 3 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay