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Traveller (43)
Room & Suite (30)
Pool & Beach (17)
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Overview
  • Excellent61%
  • Very good23%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“perdido pass”(12 reviews)
“brett robinson”(26 reviews)
“watch the boats”(6 reviews)
AMENITIES
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
All hotel details
Additional information
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Reviews (427)
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246
101
51
21
8
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All reviewsperdido passbrett robinsonwatch the boatsa wonderful place to staynice condothe kitchenan awesome viewlabor dayenjoyed our staygreat vacationhome away from homespring breakthe past yearsfamily vacationliving areamaster bedroomgulf shores
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21 - 25 of 427 reviews
Reviewed 11 April 2018

Replace the bedroom carpets!! They are out of date a disgustingly dirty. Ceiling fan light in living didn’t work properly. Whole unit needs painting! Master bath faucet is defective. No room in kitchen cabinets to put food. Building lobby was nice and racquetball & tennis...More

Review collected in partnership with this hotel
Thank 414holly
Response from Vicki C, Guest Relations Manager at Phoenix EastResponded 13 April 2018

thank you for taking the time to review your stay. I have forwarded your review to the property manager so that she may address the issues you described with her staff. For your privacy please forward your reservation details to info@brett-robinson.com so that we can...More

Reviewed 11 April 2018

Liked the location and the room had a good view, beds were not very comfortable, and there was construction going on right next door. So every morning at 7:00am the workers were on the scaffolding working.More

Review collected in partnership with this hotel
Thank Jamie W
Response from brett_robinson_al, Manager at Phoenix EastResponded 12 April 2018

Thank you for the review Jamie! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guest experiences in the area. Thank you again for being our guests!! We hope...More

Reviewed 6 April 2018

The unit was very clean, well stocked, comfortable and very elegantly decorated, plus it had a great spacious floor plan for numerous adults going to bed and awaking at different times. Amenities at Condo were also clean and all operational. Staff was super friendly and...More

Review collected in partnership with this hotel
Thank Watermom09
Response from brett_robinson_al, Manager at Phoenix EastResponded 8 April 2018

Thank you for the 5 star review!! We are happy to hear that you enjoyed the cleanliness of your condo as well as it spaciousness!! Thank you again for being our guests!! We look forward to welcoming you back again soon for another fantastic beach...More

Reviewed 6 April 2018

Booked at the Pheonix East at the last minute for my daughters spring break. Price was good and condo was very clean with clean fresh linens. This is my 3rd time renting from Brett-Robinson and every time I've had the same great experience! Will be...More

Review collected in partnership with this hotel
Thank jeromes710
Response from brett_robinson_al, Manager at Phoenix EastResponded 8 April 2018

Thank you for the awesome review!! We are thrilled to hear that you enjoyed your stay with us!!!! We look forward to welcoming you back again soon for another fun and relaxing stay at the beach!!!

Reviewed 5 April 2018

Phoenix East is a delightful place to spend a vacation. It is clean, well maintained and the employees and residents are very helpful and friendly. It has almost everything one could ask for. A lazy river at this location would be a big plus!More

Review collected in partnership with this hotel
Thank Connie M
Response from brett_robinson_al, Manager at Phoenix EastResponded 8 April 2018

Thank you for the wonderful review Connie!! We appreciate your suggestion and will be sure to have our management team address your idea as we continue to update and enhance our property. Thanks again!! We are thrilled to hear that you enjoyed the cleanliness of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (30)
Pool & Beach (17)
Family and Play Areas (4)
Questions & Answers
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Room Tips
"Get room #408 at Phoenix East. You won’t regret it."
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"front desk staff needs to be more attentive. maintenance staff needs to improved. unit updates need to be..."
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"do not choose 1203"
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"The room was fantastic. The condo owner had previously updated the unit. When we researched on line with the..."
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