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Phoenix IX

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Phoenix IX
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99 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Pass Christian, Mississippi
1 review
Reviewed 1 week ago

Condo was per PERFECT!!!! Also having the card games like UNO, was the icing on the cake! Location to the beach and other places was terrific. We went to the Blue Angels Airshow, which was only a short distance away. We will definitely be back!

Review collected in partnership with this hotel

Helpful?
Thank bayougirl1957
brett_robinson_al, Manager at Phoenix IX, responded to this review

We love to hear about all the fun our guests have! Thank you for the excellent review. We can't wait to welcome you back. -Brett/Robinson Social Team More 

Cleveland, Ohio
1 review
Reviewed 4 weeks ago

Great Property. I would recommended the Phoenix IX to friends and family. The property was just like pictures. The walk out to the beach was perfect. The pool and amenities were well kept up. The balcony was great in the evening to set and have a glass of wine and watch the sun set.

Review collected in partnership with this hotel

Helpful?
Thank weisensell57
brett_robinson_al, Manager at Phoenix IX, responded to this review

Sounds like a fantastic vacation! Thank you for the five star review. We look forward to welcome you all back again soon! - Brett/Robinson Social Team More 

Louisville, Kentucky
1 review
Reviewed 4 weeks ago

The unit we stayed in (505) was wonderful. But because of repairs being made, the tennis courts, sauna and kiddie pool were all closed during our stay. The kiddie pool was the biggest disappointment because we had young children with us. And they also had ropes dangling down in front of our condo the entire stay because of construction, obstructing... More 

Review collected in partnership with this hotel

Helpful?
Thank melisaag2016
JanetBrettRobinson, Guest Relations Manager at Phoenix IX, responded to this review

melisaag2016: Although I am pleased to know that you enjoyed your condo, I am disappointed to learn that you were unaware of the outside working being done at your complex. Email notifications were initially sent to all our guests in early October (and currently as each new reservation is made) that told them of work being done at the complex.... More 

Mount Juliet, Tennessee
1 review
Reviewed 28 October 2016

Loved the condo (605) - plenty of room, great setup. Beautiful beach and easy access! Only negative (or tip) is that we thought the water (from fridge and tap) tasted horrible, so get bottled! Also fyi, parking was not easy with a large truck, so next time we'd come in a smaller vehicle.

Review collected in partnership with this hotel

Helpful?
Thank dianadD2451AS
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you for your feedback. We are so glad you all enjoyed your stay and hope to welcome you back again soon. - Brett/Robinson Social Team More 

Lafayette, Louisiana
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 October 2016

Our condo was great!! Outside painting was taking place so all railings were covered in visqueen and tape, including our balcony railing and patio furniture could not be placed on the balcony although 2 chairs had been provided for the balcony. Renters should be advised when booking.

Review collected in partnership with this hotel

Helpful?
Thank cms71
brett_robinson_al, Manager at Phoenix IX, responded to this review

We apologize for the inconvenience while the painting took place for updates. We are glad to know that you all enjoyed your stay and hope we get to welcome you all back again soon! - Brett/Robinson Social Team More 

Clarksville, Tennessee
Level Contributor
5 reviews
Reviewed 26 October 2016

Regarding the Phoenix and Brett Robinson personnel, you couldn't ask for any more helpful and pleasing individuals! We have been vacationing through Brett Robinson for many years and the surrounding area of the Phoenix properties is absolutely beautiful and well maintained! Our latest Phoenix vacation has been in Phoenix IX and the property itself is wonderful - you can tell... More 

Review collected in partnership with this hotel

Helpful?
Thank I219JKmaryr
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you so much for the five star review. We are so thankful for your return visits and we look forward to welcoming you back again soon! Thanks again! - Brett/Robinson Social Team More 

Memphis, Tennessee
Level Contributor
153 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 October 2016

The view we saw when we walked in more than matched the pictures on the website. As we arrived, the sun was slowly setting in the west as the last lights of the day transformed the sky into a wonderful sunset. Oh, and the view from the balcony is also great to catch the first glimpses of the dawn as... More 

Helpful?
Thank David E
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you so much for the fantastic review! It sounds like you all had a pleasant vacation and we are so happy to hear that. We appreciate the feedback about your room. We hope to welcome you all back again soon! - Brett/Robinson Social Team More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016 via mobile

Nice updated place,great views,comfy,relaxing,need to update coffee pot and patio furniture in some places,pics are spot on,would definitely return,wish beach was more shallow directly in front there was only about 2 feet of shallow area before about 2-3 ft drop off...still nice but not able to skim board here,Lil crowded on beach but tolerable during our stay end of August.... More 

Helpful?
Thank Kiaelc
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you for the great review! We are so happy you enjoyed your stay with us. We hope to see you again. -Brett/Robinson Social Team More 

Fort Payne, Alabama
2 reviews
Reviewed 11 October 2016

The great location and beautifully furnished condo was added bonus to the wonderful vacation we spent at Orange Beach! We are already talking up another visit next year! The only way it could have been better is if other members of our family had been able to come & enjoy the time with us!

Review collected in partnership with this hotel

Helpful?
Thank 386rubyb
brett_robinson_al, Manager at Phoenix IX, responded to this review

Maybe next time everyone can make it! We are happy you enjoyed your stay and we appreciate the 5 stars! We look forward to welcoming you back and meeting the rest of the family! - Brett/Robinson Social Team More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2016 via mobile

Amazing Condo....Master bedroom opens to beach balcony....the Giant Master bed makes you feel like a King.....All amenities are modernized....Ice maker is a plus!!!! 3 bedrooms and 3-1/2 baths gives everyone plenty of privacy.....big screen TV and surround sound was awesome....Having only 100 units with less than half rented in the building keeps the beach from being overcrowded.....the glass closed in... More 

Helpful?
Thank P. J. D
brett_robinson_al, Manager at Phoenix IX, responded to this review

Fantastic! We are so happy to hear that you all enjoyed the amenities and beach! We hope to welcome you back again soon! -Brett/Robinson Social Team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Phoenix IX (Phoenix 9) is situated close to Perdido Key in Orange Beach. This beachfront complex overlooks the Gulf of Mexico on one side and Ole River and Bayou Saint John on the other. This unique building boasts oversized luxury condos and numerous amenities. The property offers 1-, 2- and 3-bedroom, fully furnished units that can sleep anywhere from 4 to 10 people, depending on the unit. Units also have fully equipped kitchens, a washer and dryer, and private balconies that overlook the Gulf as well as Orange Beach's back-bay treasures. A full-time, on-site staff is ready to assist Brett/Robinson renters. Amenities include an indoor pool on the 7th floor overlooking the Gulf, an outdoor pool, a kiddie pool, an indoor climate-controlled tennis court on the 12th floor overlooking Ole River and Ono Island, an exercise facility with hot tubs overlooking Ole River and Bayou Saint John, and barbecue grills, in addition to free Wi-Fi and on-site security. Covered parking is available for each condo. The building is located near the Alabama-Florida state line, approx. 10 miles east of Hwy. 59. (Courtesy note: Parking is limited. A one-bedroom condo will be issued one car pass. A two- or three-bedroom unit will be issued a maximum of two car passes.) ... more   less 

Additional Information about Phoenix IX

Address: 29488 Perdido Beach Blvd, Orange Beach, AL 36561-6318
Region: United States > Alabama > Orange Beach
Number of rooms: 100
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Questions & Answers

Questions? Get answers from Phoenix IX staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TIP - Watch for Dolphins around breakfast time - 7am-9am. We saw a dozen or so playing for 15 minutes one day.”
 of 5 bubbles 908DavidE908, 25 Oct 2016 | Read review
“Great condo. ”
 of 5 bubbles 222shirleyb, 6 Sep 2016 | Read review
“Don't use the icemaker! Black mold in dispensing area! Also be careful of floor outside main bedroom the tile is loose.”
 of 5 bubbles J7511QZjohnp, 31 Aug 2016 | Read review
“Clean, replace, and do the necessary repairs to the room.”
 of 5 bubbles 531careys, 26 Jul 2016 | Read review
“ALL rooms easy access from elevators which run inside the building so you always are in ac. Unlike Phoenix X where you could have a huge walk to your comdo door from the elevators as they are on the FloraBama end of the building,not the middle. These things can be a concern for families hauling lots of "stuff" and for Grend Ma and Grand Pa :)”
 of 5 bubbles debbiegY6605AD, 16 Jul 2016 | Read review
5 of 5