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Traveller (15)
Room & Suite (24)
Pool & Beach (14)
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Overview
  • Excellent62%
  • Very good25%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“brett robinson”(22 reviews)
“ice maker”(13 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
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Reviews (183)
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Traveller rating
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5
2
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LanguageEnglish
109
47
20
5
2
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All reviewsindoor tennis courtbrett robinsonice makersecure feelingutility roomclean staffnext yearnice kitchenfantastic condofamily vacationoutdoor poolexcellent amenitieswet barmaster bedroombeach funfloor planeverything you could possibly need
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1 - 5 of 183 reviews
Reviewed 1 week ago

The room was super nice. We enjoyed it so much. The balcony view was beautiful . Only problem was it is a little way to get to shopping and eatin. But tt is walking distance to Flora-Bama’s Ye Old Grill and it was great!,,

Review collected in partnership with this hotel
Thank lculver1966
Response from brett_robinson_al, Manager at Phoenix IXResponded 1 week ago

Thank you for the 5 star review!! We are happy to hear that you enjoyed your condo!! Thanks again for being our guests!!! We hope to see you again soon!!

Reviewed 2 weeks ago

We love the Phoenix IX. We have stayed at several Phoenix properties and by far the IX is our favorite. The condo was great, We love the close proximity to the water and the amenities at the this property.

Review collected in partnership with this hotel
Thank rhann0n
Response from brett_robinson_al, Manager at Phoenix IXResponded 1 week ago

Thank you for the great review!! We are happy to hear that you enjoy the many amenities our property has to offer as well as our fantastic location!!! Thanks again for being our guests!! Come back and see us again soon!!!

Reviewed 2 weeks ago

This was a last minute trip and we found this property on line. It was everything that was advertised. The staff was very accommodating. The facilities were clean. Parking was excellent and the weather was perfect. We will be back.

Review collected in partnership with this hotel
Thank Chris B
Response from brett_robinson_al, Manager at Phoenix IXResponded 2 weeks ago

Thank you for the 5 star review!!! We are thrilled to hear that you enjoyed the hospitality of our staff as well as the cleanliness of our facilities!! Thanks again for being our guests!! We can't wait to see you again in the future!!!

Reviewed 3 weeks ago

We have stayed at Phoenix IX for the last several years. We have enjoyed staying here, like the smaller building. We like Orange Beach, because it is further away from the crowds and more private. Already looking forward to next time.

Review collected in partnership with this hotel
Thank OrangeBeach_11
Response from brett_robinson_al, Manager at Phoenix IXResponded 2 weeks ago

Thank you for the fantastic review!!! We are happy to hear that you have made us your home away from home at the beach!!! Thanks again for being our guests!! We look forward to welcoming you back again soon!!!

Reviewed 7 May 2018

Complex was very clean and convenient for our needs. Our unit was clean and comfortable. great view of the ocean. Elevators were fast and desk was very helpful. Indoor pool was very nice. There were ample beach chairs with umbrella. Complex was very quiet.More

Review collected in partnership with this hotel
Thank whooks1029
Response from brett_robinson_al, Manager at Phoenix IXResponded 7 May 2018

Thank you for the 5 star review!!! We are thrilled to hear that you enjoyed the cleanliness and comfort of your condo!!! Thank you again for being our guests!! We look forward to welcoming you back again soon for another fun and relaxing stay at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Hot Tub
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (24)
Pool & Beach (14)
Family and Play Areas (3)
Questions & Answers
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Karijp
18 June 2018|
Answer
Response from OrangeBeach_11 | Reviewed this property |
I went on Brett Robinson to look at room, not sure what is going on with that? Phoenix IX room 508 is an end room facing the gulf.
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Room Tips
"We had 15th floor corner room with wrap around balcony"
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"Please consider a new mattress for the master bedroom."
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"Bring paper towels, dish soap and trash bags they on leave a small amount of these. Everything else was..."
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"Nothing we needed that wasn't there, we always get the same unit because it's just as comfortable as..."
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