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Phoenix IX

173 reviews
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Traveller (15)
Room & Suite (24)
Pool & Beach (14)
Overview
  • Excellent63%
  • Very good24%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“indoor tennis”(8 reviews)
“brett robinson”(22 reviews)
“ice maker”(12 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
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Reviews (173)Write a Review
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105
42
19
5
2
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LanguageEnglish
105
42
19
5
2
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All reviewsindoor tennisbrett robinsonice makersecure feelingsmaller vehicleutility roomfantastic condoclean staffnice kitchenfamily vacationwet barexcellent amenitiesmaster bedroomeverything you could possibly needfloor planour favorite place to stayrent chairs
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1 - 5 of 173 reviews
Reviewed 2 weeks ago

Even if the weather wasn't at its best, it was nice to be a snowbird for the first time. Have stayed at Phoenix IX for many years, usually in the spring, but it was nice in January also. Already plan to do it again next...More

Review collected in partnership with this hotel
Thank OrangeBeach_11
Response from brett_robinson_al, Manager at Phoenix IXResponded 2 weeks ago

Thank you for the awesome review!! We are happy to hear that you enjoyed your time with us!!! Thank you so much for being our guest!! We can't wait to see you again this spring!!!

Reviewed 6 January 2018

Facility itself is nice, staff friendly and helpful. The unit I rented was clean . My only complaints are the Kitchen wasn't well equipped. I was there a month so cooking was a necessity. This wasn't rated a premium rated condo I would say that...More

Review collected in partnership with this hotel
Thank ellac914
Response from brett_robinson_al, Manager at Phoenix IXResponded 7 January 2018

Thank you for the review! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We hope to see you again in the...More

Reviewed 28 December 2017

We had an amazing view of the ocean and beautiful room. We went to several near by restaurants for local seafood favorites on the nights we did not eat at home. The kids enjoyed the beach and the indoor pool!!! Very relaxing mornings with coffee...More

Review collected in partnership with this hotel
Thank James H
Response from brett_robinson_al, Manager at Phoenix IXResponded 1 January 2018

It sounds like you all had an awesome time!! Thank you again for being our guests!!! We appreciate the 5 star review and are looking forward to welcoming you back again in the future for another fun and relaxing stay at the beach!!!

Reviewed 27 November 2017

We were very pleased! It was very clean and well stocked! We were just a little disappointed that we could not rent chairs, but understood that we were there off season. We would love to return! If a restroom near the pool could be added,...More

Review collected in partnership with this hotel
Thank baudouin02
Response from Vicki C, Guest Relations Manager at Phoenix IXResponded 7 December 2017

It is wonderful to hear you had a great stay at Phoenix IX! Thank you for the 5 star review and we hope to see you again real soon!

Reviewed 16 November 2017

We expect to see some maintenance going on at this time of year and the only time it disturbed us was a painting crew who thought it was OK to be smoking and talking loudly on the balcony at 5.30am one morning on the 6th...More

Review collected in partnership with this hotel
Thank Momo111111111
Response from brett_robinson_al, Manager at Phoenix IXResponded 22 November 2017

Thank you for the 5 star review!!! We are happy to hear that you enjoyed another wonderful stay with us!! We appreciate your feedback and will be sure to have our management team address your concern as we continue to strive towards providing the best...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Hot Tub
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (24)
Pool & Beach (14)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"Bring paper towels, dish soap and trash bags they on leave a small amount of these. Everything else was..."
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"Nothing we needed that wasn't there, we always get the same unit because it's just as comfortable as..."
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"This condo is nice but is equipped with a wine cooler where most of the other condos have a standalone ice..."
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"Great views! All bedrooms had ocean view and largest wrap around balcony I have ever seen in these condos."
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