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Phoenix X

Certificate of Excellence
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11/06/2017 12/06/2017
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Phoenix X
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535 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Napoleon, Michigan
Reviewed 4 April 2017

Been staying here off and on for 20+ yrs. 3 br has plenty of room for 3 couples and condos have everything you need for a stay of a few days to a few months. Having the Flora-bama next door is instant entertainment seven days a week. Staff is wonderful and the facility is top notch. We will be back.

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Helpful?
Thank Thomas S
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for the great review and excellent rating! We are glad to know you enjoyed your stay with. We hope to welcome you back again soon!

Birmingham, Alabama
Reviewed 4 April 2017

The location of the condo itself and the building is good. The condo has nice space for a one bedroom. The floors throughout and the furniture in the bedroom need updating. The lock on the door did not work right and security had to let us in when we checked in. They told us to only lock the bottom lock...

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Thank kdp956
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for the nice review and the details about your stay. We are glad to know you enjoyed your stay with us and that our staff members were able to help you. We hope to welcome you back again soon!

Chicago
Reviewed 4 April 2017

-- check in @ 4PM and check out @10AM are very inconvenient. Check out at 10AM if you are there with children is a challenge. Also check in time at 4PM when we arrived after 15 hr drive was surprise for us. We had to wait on the lobby for more than an hour. Room was ready at 4pm!!! ---...

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Thank SmartTraveler2020
Covington, Tennessee
Reviewed 3 April 2017

Check in was easy and fast, check out was same. Room was fully equipped, just add food, drinks and fun. Everyone there was SUPER FRIENDLY. Beach was beautiful and not over populated. FloraBama right next door, lots of good music.

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Thank Sam W
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for the great review! We are glad to know that you enjoyed your stay and we would love to welcome you back again soon!

Lafayette, Louisiana
Reviewed 2 April 2017

We are frequent vacationers at Phoenix properties. We especially love X because it's next door to Flora Bama. We have never been disappointed in the many years we have stayed at any Phoenix property. We already have another reservation for Easter!

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Thank elizabethlH5619IM
brett_robinson_al, Manager at Phoenix X, responded to this review

Wonderful to hear! Thank you for being a valued return guest with us! We are glad to know we will be welcoming you again soon!

Murfreesboro, Tennessee
Reviewed 29 March 2017

This is the best condo on orange beach. Area is perfect for families. The beaches are beautiful, clean, and not crowded. I would recommend this area to anyone. Phoenix X has personable staff and great amenities.

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Thank pottsj26
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for your amazing 5 star review! We are glad you enjoyed your stay as well as the staff and amenities. We thank you for your stay and look forward to seeing you again soon!

Newbern, Tennessee
Reviewed 28 March 2017

The oven did not work and could not be fixed during our stay. The dryer had no handle and we had to pry it open with a knife just to dry clothes. This doesn't include other minor things such as no light bulbs in one of the spare rooms, mildew around the shower, etc. The employees and maintenance people were...

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1Thank tabtammy
JanetBrettRobinson, Guest Relations Manager at Phoenix X, responded to this review

tabtammy: I am sorry that you encountered these issues while staying here. The Property Manager will further investigate and address the repair of these issues with the owner and they will be quickly repaired. Your compliments of our staff will be forwarded to the appropriate managers. Thank you for recognizing them. We certainly hope we have the opportunity to welcome...

Hillsboro, Missouri
Reviewed 28 March 2017

The unit needed a good cleaning and a few repairs. The door to the laundry was stuck open and the washer wouldn't completely fill with water so you had to fill it by hand; the glass shower door was broken off it's track and unsafe to use and the beds sounded like crinkled newspaper. I turned a list of this...

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Thank reflog2017
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for your review! We are glad to know that you enjoyed your stay overall. We truly appreciate your honesty! We thank you for choosing to stay with us and we look forward to welcoming you again soon!

Paris, Tennessee
Reviewed 28 March 2017

We stayed in a three bedroom unit 1014. Plenty of space! Two full size beds in two rooms, a king in the third and a sectional that had a full size bed in it. Was a le to separate the kids without a problem. Definitely recommend!

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Thank traciraymer
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for your review! We are happy that you enjoyed your stay and that the room was spacious enough for you! Thank you for your stay. We look forward to more in the future!

Scottville, Michigan
Reviewed 24 March 2017

This was a 3 mo. stay. Dec 11,2016 thru Mar 11,2017. Comfortable but not our best accommodations. Short on drinking glasses and wine glasses. Rattan furniture is probably the most uncomfortable there is but they did get us a recliner which was appreciated. The refrig. did not have a light which was broken. Some of the other furniture was a...

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Thank chismwolf2nd
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for taking the time to leave us a review and details of your most recent stay. We are sorry to hear that you were disappointed with some of the features of this particular room. We are glad the recliner was more enjoyable for you. We hope that we can welcome you back again in the future.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
With gorgeous views of the Gulf of Mexico and the Bay, Phoenix X (Phoenix 10) is situated close to Perdido Key in Orange Beach. Enjoy the upscale condos and the many amenities as well as incredible beaches stretching for miles. The property offers 1-, 2- and 3-bedroom, fully furnished units that can sleep anywhere from 4 to 10 people, depending on the unit. Units also have fully equipped kitchens, a washer and dryer, and private balconies that overlook the Gulf as well as Orange Beach's back-bay treasures. A full-time, on-site staff is ready to assist Brett/Robinson renters. Amenities include an indoor pool, an outdoor pool, a kiddie pool, lighted tennis courts, hot tub and sauna, fitness room, Pickle Ball and Walley Ball, and barbecue grills, in addition to free Wi-Fi and on-site security. The building is located next to the Flora-Bama Lounge, approx. 10 miles east of Hwy. 59. (Courtesy note: Parking is limited. A one-bedroom condo will be issued one car pass. A two- or three-bedroom unit will be issued a maximum of two car passes.) ... more   less 

Additional Information about Phoenix X

Address: 29576 Perdido Beach Blvd, Orange Beach, AL 36561-3386
Region: United States > Alabama > Orange Beach
Number of rooms: 227
Also Known As:
Phoenix x Hotel Orange Beach
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix X staff and other travellers.
10 questions
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13 days ago
Maurice, Louisiana
2 months ago
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Isola, MS
over a year ago

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Questions? Get answers from Phoenix X staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1108 - Stock the kitchen with reasonable sized drinking glasses, coffee cups, and wine glasses. ”
LS70124, 25 May 2017 | Read review
“Clean, well-appointed with a great oceanfront view!”
259teresaj, 24 May 2017 | Read review
“Be sure to view the pics on the website when you book to get a condo with the furniture to suit your needs.”
donelh2016, 24 May 2017 | Read review
“The only complaint is that maybe the tile floors need to be mopped a little better and the Fridge needed to be up dated. It was working but old and the drawers were hard to manage.”
486bonniem, 24 May 2017 | Read review
“Don't stay in 609....very dated, needs some TLC, with all the money that is charged. The couch even smelled bad. I couldn't sit on it.”
vbart5, 16 May 2017 | Read review
5 of 5