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Traveller (126)
Room & Suite (40)
Pool & Beach (27)
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Overview
  • Excellent56%
  • Very good22%
  • Average12%
  • Poor7%
  • Terrible3%
Travellers talk about
“flora bama”(54 reviews)
“the kitchen”(71 reviews)
“waffle house”(12 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Reviews (734)
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734 results
Traveller rating
398
164
91
57
24
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Time of year
LanguageEnglish
398
164
91
57
24
Show reviews that mention
All reviewsflora bamathe kitchenwaffle housemulletbrett robinsonindoor poolfamily vacationsecond bedroomparking garagebeach tripenjoyed our stayliving roomgreat beachtennis courtsgreat roomwasher dryerpatio furniture
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1 - 5 of 734 reviews
Reviewed 3 days ago

The location was great, walking distance from Florabama and short drive to golf courses. The room needs updating, furniture is old and cheap . TV in bedroom didn't work and the toilets are really old and small.

Review collected in partnership with this hotel
Thank assessor2018
Response from Vicki C, Guest Relations Manager at Phoenix XResponded yesterday

Thank you for reviewing your stay. I have forwarded your review to our property manager but need further information concerning your reservation. For your privacy please email your reservation number to info@brett-robinson.com

Reviewed 3 days ago

We had a wonderful week at Phoenix X. The condo that we rented was well furnished with all the things that make you feel at home for the week. Most of all I was impressed with the master bath shower being newly tiled and was...More

Review collected in partnership with this hotel
Thank sunchine2017
Response from brett_robinson_al, Manager at Phoenix XResponded 2 days ago

Thank you for the 5 star review!!! We are thrilled to hear that we could provide you with the comforts of a home away from home during your beach getaway!! Thank you again for being our guests!! We look forward to welcoming you back again...More

Reviewed 4 days ago

This was the absolute worst stay I’ve ever had at Phoenix X / Orange Beach. The unit is so near the track chute that we could hear every bag dropped from all the floors above us all hours of day and night and then, because...More

Review collected in partnership with this hotel
Thank alisonmJ1122CG
Reviewed 4 days ago

Phoenix x is awesome, very clean and beach is wonderful. Room was stocked with everything You could possibly need. Couldn’t beat the view from the balcony and within walking distance to Flora Bama. Highly recommend

Review collected in partnership with this hotel
Thank Laura W
Response from brett_robinson_al, Manager at Phoenix XResponded 2 days ago

Thank you for the fantastic review Laura!! We are thrilled to hear that you enjoyed your stay with us!!! Thank you again for making us a part of your time at the beach!! Come back and see us again soon!!!

Reviewed 5 days ago

Great place to stay. Good pools indoor and outdoor as well as good beach access. Everything was clean and well maintained. The staff were friendly and helpful. Was well located with easy access to restaurants and groceries. The Florida-Bama bar was next door so nightlife...More

Review collected in partnership with this hotel
Thank 45luthers
Response from brett_robinson_al, Manager at Phoenix XResponded 4 days ago

Thank you for the fantastic review!! We are thrilled to hear that you enjoyed the location of our property as well as the cleanliness of your condo!!! Thank you again for being our guest!! We look forward to welcoming you back again soon for another...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Outdoor pool
Tennis Court
Heated pool
Details
Price range
US$305 - US$683 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$305 - US$683 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (126)
Room & Suite (40)
Pool & Beach (27)
Dining (1)
Family and Play Areas (4)
Questions & Answers
Ask a question
lohsefamily6
4 March 2018|
AnswerShow all 2 answers
Response from Linda L | Reviewed this property |
There are special church services and brunches. However, I would recommend bringing things to make that a special day for them. You might check out the zoo in Gulf Shores.
0
Votes
lohsefamily6
28 February 2018|
AnswerShow all 3 answers
Response from Linda L | Reviewed this property |
I don’t think so. We had a 3 year old and she did not wear one.
1
Vote
97KRISTY
30 July 2017|
AnswerShow all 5 answers
Response from Kevkole | Reviewed this property |
Yes
0
Votes
Room Tips
"Update furniture and bathroom"
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"Take ear plugs and a sound machine and you might have a decent rest"
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"502 was excellent!"
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"Updates in the rooms were so nice and inviting. Potholders for kitchen would be a little helpful when taking..."
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