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Hampton Inn & Suites Montgomery-Downtown

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Hampton Inn & Suites Montgomery-Downtown
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560 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Montgomery-Downtown
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Showing 553: English reviews
Clarksville, Tennessee
1 review
Reviewed 29 June 2016

Hampton Inns are not typically located in historic buildings, but this one is a surprise. The facility is nicely restored, comfortable, and attractive. Our room was surprisingly naive: better than the typical Hampton Inn. The location was great for us, convenient to downtown locations and to Maxwell AFB. We recommend this hotel.

Review collected in partnership with Hampton

Helpful?
Thank johnmC5467XW
Nashville, Tennessee
1 review
Reviewed 28 June 2016

The room was nice but extremely loud. We heard the pipes running the entire night and people walking around. The staff was not helpful at all. I called the hotel four times, twice on the room phone and twice on my cell phone, to try to get our car pulled up and no one every answered. The front desk attendant,... More 

Review collected in partnership with Hampton

Helpful?
Thank triciam593
Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Troy, Alabama
1 review
Reviewed 22 June 2016

The room was clean and the staff was super nice. My husband and I really enjoyed our stay and will definitely use them again in the future. The breakfast was fresh. And it's right next door to the Hank Williams museum! The location and service were so nice.

Review collected in partnership with Hampton

Helpful?
Thank laurabA7505UE
Atlanta, Georgia
1 review
Reviewed 19 June 2016

Service was less than desirable. Hotel staff seemed bothered by the guests. Room had overwhelming odor of smoke. Shower was dirty and had mold. Location was nice. Could walk to restaurants and night life which was a perk!

Review collected in partnership with Hampton

Helpful?
Thank P8404UDamyg
Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

longwood
2 reviews
Reviewed 18 June 2016

I would highly recommend this Hotel. Staff is very friendly and helpful. Hotel is very clean. L9ove the history behind the Hotel. State Capital, Great Restaurants and Ball Park are all within walking distance.

Review collected in partnership with Hampton

Helpful?
Thank corvette1958
West Palm Beach, Florida
Level Contributor
6 reviews
Reviewed 18 June 2016 via mobile

It's my second night here. I am in town for Officer Training Graduation at Maxwell. I got in late last night, a Thursday. The noise in the street (loud music, riotous crowd, and the revving of motorcycles, several of which are parked right outside across the street from the hotel) was horrendous and kept me up most of the night.... More 

Helpful?
Thank jmcintyrejd
lansing mi
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 June 2016 via mobile

I called to check on self parking based on reviews because I have a 7am flight. Was told its full and I have to valet park. Period. Also told they'll have the valet park the car in the back or in the roundabout- not to worry because the do it all the time for early flights. When I checked in... More 

Helpful?
1 Thank daphne r
Albuquerque, New Mexico
1 review
Reviewed 15 June 2016

No parking places instead of street parking. No complimentary items but they advertise they have it. Bath room has a mold/mildew all the corners that feel disgust. Valet parking was good but remember you need wait more than 20 minutes to get your car.

Review collected in partnership with Hampton

Helpful?
Thank sungjoon_kim
Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Fairhope, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2016

A/C not working, rooms were dirty, they moved us the 2nd night after they said the A/C was fixed and it wasn't, then the new room hall light flickered on and off all night long. The front desk reimbursed me for 1 of the 2 nights, after I reminded them about the 100% satisfaction guarantee. The lady wasn't rude, but... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Mark F
Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Reading
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 June 2016 via mobile

My wife and I stayed for 1 night on way back to Atlanta at end of our US Road trip. Really nice hotel,we had a lovely spacious room. Breakfast very good,with plenty of choices. We used valet parking as the car park was small,but I thought that was reasonable for $10. Lots of nice restaurants to walk to in The... More 

Helpful?
Thank Colin Y

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of downtown Montgomery, this hotel is located in the fascinating historic district. Explore Montgomery's interesting history or treat yourself to an afternoon of shopping. Visit the Civil Rights Memorial & Center, admire the Confederate War Memorial, or walk the historic Selma to Montgomery National Historic Trail. This hotel in Montgomery also puts you within walking distance of the Hank Williams Museum, and just minutes from the Alabama Shakespeare Festival grounds. Play a game at Robert Trent Jones Golf Trail or stroll through Fort Toulouse/Jackson Park. Each room comes with an always clean and fresh Hampton bed(R) and complimentary WiFi to help you stay connected. Enjoy our free hot breakfast each morning, stay active in our fitness room, or stay productive at our 24 hour business center. ... more   less 

Additional Information about Hampton Inn & Suites Montgomery-Downtown

Address: 100 Commerce Street, Montgomery, AL 36104
Region: United States > Alabama > Montgomery
Price Range: €121 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Montgomery-Downtown 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn & Suites Montgomery-Downtown Alabama
Hotel Style:
#9 Business Hotel in Montgomery
#10 Family Hotel in Montgomery
#12 Romantic Hotel in Montgomery
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Montgomery-Downtown staff and other travellers.
3 questions
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1 month ago
New Port Richey, Florida
1 month ago

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Questions? Get answers from Hampton Inn & Suites Montgomery-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the lift and not near piped music outlet.”
 of 5 bubbles UKLizzie-Lou, 17 Oct 2016 | Read review
“Would have been Quiet except lot of Drunks Shouting at closing time from bar across the street.”
 of 5 bubbles dclsr, 8 Oct 2016 | Read review
“Never had a bad room on either visit”
 of 5 bubbles Bud62, 22 Aug 2016 | Read review
“Corner rooms on the front have 3 window.”
 of 5 bubbles BethS703, 21 Aug 2016 | Read review
“This is right in the city center, so upper level floors will have less street noise.”
 of 5 bubbles tandrys, 10 Aug 2016 | Read review
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