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DoubleTree by Hilton Hotel Montgomery Downtown

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DoubleTree by Hilton Hotel Montgomery Downtown
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537 Reviews from our TripAdvisor Community

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Showing 532: English reviews
Woodbridge, United States
1 review
Reviewed 4 days ago NEW

This hotel is located in downtown Montgomery, AL. The hotel was very clean and with a modern design. However, the staff was too distracted and charged my AE to someone else's room. In addition, tried to add additional fees when we arrived. There is a $11/day parking fee, we were not aware of. Two nights we had to park on... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank A6797YVrichardt
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Montgomery Downtown, responded to this review

Dear A6797YVrichardt Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again... More 

New Orleans
2 reviews
Reviewed 4 days ago NEW

Newer or recently remodeled hotel. Very close to ASU and downtown. Very clean, friendly staff. Only complaint is that breakfast room service was 30 minutes late so we were almost late for our early event. I called and asked if we could have breakfast at the time I requested and they said yes. When the breakfast came late they told... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Adriana C
Nashville, Tennessee
2 reviews
Reviewed 6 days ago NEW

I'm a Diamond member and had chosen a Presidential Suite. I was a little disappointed as this was my first stay so first impressions make a difference. Sadly, my room wasn't ready upon my arrival after 4pm. I had to wait about 35 minutes. The kind gentlemen at the hotel desk gave me a complimentary beverage and was very friendly... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank F2247DXjenniferh
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Montgomery Downtown, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

Houston, Texas
1 review
Reviewed 1 week ago

The staff was very helpful and friendly! The room was clean and comfortable, and they welcomed our dog which was very important to us. No free breakfast, but plenty of options to purchase. Slept well, quiet surroundings.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 474mindyj
Grand Island, New York
1 review
Reviewed 1 week ago

Walking into the hotel is a wonderful experience. The lobby has been decorated in a chic, modern style with visible interior facing rooms going up many floors. It's open feeling is inviting and is comfortable if you choose to lounge or visit the bar area. The rooms are plush and luxurious, with ample room to move about. I stayed in... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank kellymrodriguez
Athens, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

We arrived at 3:45 pm for check-in and was told our room was not ready for occupancy, and to wait a few minutes. While waiting, I spoke with two other couples and they also had been waiting for their room and were quite agitated having to wait so long. I waited 45 minutes and became quite frustrated because there seemed... More 

Helpful?
Thank jeflores2007
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Montgomery Downtown, responded to this review

Dear jeflores2007, Thank you for your review of our hotel. We are very sorry that your room was not ready upon arrival during your recent trip. I have addressed the issues you described with our staff so we can improve our guest experience. If you return to our area, we hope you’ll stay with us again and give us an... More 

Christchurch, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

This hotel was clean and tidy and staffed by friendly and helpful staff. It was an easy walk to the river, to the down town area, to the capital buildings and to the sites of the civil rights. Also it us a very pretty and easily walkable town and a must see for any one interested in American civil rights

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Yvonne S
nYC, United States
1 review
Reviewed 4 weeks ago

nothing stands out as amazing, average, employees were there, did not appear that they were inclined to go out of their way, but not outwardly rude..., food was not great, edible, some of the order did not make it to the room....rooms were a little stuffy and musty, seemed to smell a little moldy.....overall, just ok

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alan W
Athens, United States
1 review
Reviewed 4 weeks ago

The check in and check out was quick and easy. The staff was courteous and helpful. The room was clean, quiet and large. The location was excellent and had many place to see. The riverfront was nice.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anthony G
John Day, United States
1 review
Reviewed 4 weeks ago

Our trip was planned around my son in laws graduation from OTS. The location was very central to this event as well as the airport and restaurants We got the feeling that the staff was very happy in their jobs. The room was clean and well stocked. I would not hesitate recommending this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brenda T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree Montgomery Downtown hotel is conveniently located within walking distance of the Convention Center and in close proximity to area businesses and government offices. Upon check-in, you are welcomed with a warm Doubletree chocolate chip cookie. Enjoy an onsite fitness center, state-of-the-art business center, full-service restaurant and gorgeous views. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Montgomery Downtown

Address: 120 Madison Avenue, Montgomery, AL 36104 (Formerly Madison Hotel)
Region: United States > Alabama > Montgomery
Price Range: €96 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Montgomery Downtown 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Madison Hotel Montgomery
Best Western Montgomery
DoubleTree By Hilton Hotel Montgomery Downtown Alabama
Hotel Style:
#11 Business Hotel in Montgomery
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Montgomery Downtown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Montgomery Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be a Hilton Honors Member”
 of 5 bubbles 954hughb, 3 Oct 2016 | Read review
“we were by the elevators and didn't hear them at all so the room is very quite.”
 of 5 bubbles 93beckyk, 12 Sep 2016 | Read review
“get a single king size bed”
 of 5 bubbles 56miles, 4 Sep 2016 | Read review
“Get a room as high as you can.”
 of 5 bubbles pattyb407, 24 Aug 2016 | Read review
“Floorplan in app will show you where elevator is. See my review regarding Honors floor.”
 of 5 bubbles OHWanderingProf, 21 Jul 2016 | Read review
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