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Extended Stay America - Montgomery - Carmichael Rd.

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Extended Stay America - Montgomery - Carmichael Rd.
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17 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Start your review of Extended Stay America - Montgomery - Carmichael Rd.
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Montgomery, Alabama
Reviewed 3 days ago NEW

Actually seen this man go out and help the others employed. The manager at this hotel should be upper management. He will be there when you need him. Stayed at all of the name hotels. Unusual to see this effort from any person. Truly impressed that anybody takes a job so serious. 4 is gold, 5 is impossible. also should...

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Helpful?
Thank robmundyrm2012
Puerto Plata, Dominican Republic
Reviewed 2 weeks ago

This is a standard Extended Stay property and serves it's purpose well. As with most Extended Stay properties, the staff are the glue that holds this setting together. They are kind, hospitable and accommodating. The rooms are clean and decently maintained. The only negative is that the pool is filled in with concrete and that is a disappointment. The manager...

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Thank Brian H
Madisonville, Kentucky
Reviewed 3 weeks ago

In town working for the railroad,and needed weekend place to stay:took a chance and very glad I did.Very clean quiet(big plus),and above all very professional,I highly recommend this establishment for any occasion!

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Helpful?
Thank page6565
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Your feedback is important. Thank you for sharing. It is good to know you were well accommodated at our hotel and that you would recommend our hotel to others based on the pleasant experience you received. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our...

Reviewed 3 weeks ago via mobile

Worst reception even seen.even after getting confirmed reservation and pating the amount we were told that they are overbooked and we were not allowed.after travelling 8 hrs we were tired with no rooms .reception doent even care.very bad behaviour and pls avoid

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Helpful?
Thank Subhajit B
Montgomery, Alabama
Reviewed 4 weeks ago

The rooms are freshly remodeled and the beds are wonderful. I'm on the road a lot and a comfortable bed makes up for the long flights and miles on the road. This place by far have the most comfortable beds. And the manager goes out of his way to make sure that your stay is perfect. Most places could care...

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Helpful?
Thank wdbates
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. We are pleased to read your kind comments on the customer service provided by one of our managers and how comfortable you were with your stay. Thank you again for your kind words. The staff and I would love to provide...

Jacksonville, Florida
Reviewed 4 weeks ago

Richard the GM was very helpfull in making my reservation. Besides very quiet, the staff goes out of there way to help you. Very clean rooms. Close to my business. Easy access to the Interstate. I will be staying here for 8 months, and when I return, I will stay at Extended Stay at the Carmicle location only.

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Helpful?
Thank kiplusher
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

The team and I appreciate your remarks. I'm thrilled that our staff was able to assist you properly and that they made a positive impression on you during your stay. It is also good to know you enjoyed your room accommodations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring...

Reviewed 2 February 2017 via mobile

I stayed here for 4 weeks because it was the cheapest place with a kitchen I could find. The good: Room was spacious, everything worked. The bad: Bedding, furniture, kitchen, and bathroom were newish but as cheap as they come. Mattress and bedding took a week or so to get used to before I slept well. On check in, I...

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Helpful?
Thank Aaron P
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that all aspects of your experience were such a disappointment from the beginning of your stay and throughout the duration. I am sharing your words with each department...

Oshkosh, Wisconsin
Reviewed 23 December 2016

When we made our reservation, Richard the GM was very accommodating. Check in was as we expected it to be. The maintenance man has taken care of a few very minor repairs in our room quickly and was enjoyable to deal with. Both housekeeping ladies have done an excellent job servicing our room. We will be here for over one...

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Helpful?
Thank northnet2016
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

I appreciate you taking the time to write such a thoughtful review. I am proud of our team for making your stay so enjoyable and that you were assisted properly. Thank you again for your review. We look forward to seeing you next year when your travels bring you back to our area.

Minneapolis, Minnesota
Reviewed 3 December 2016

We stayed at the Extended Stay America in Montgomery, AL for 2 nights for the Turkey Day Classic (my Alma Mater's homecoming event) and to be honest the room was up to date, furnished nice but we did encounter a few issues while staying. #1: The so-called continental breakfast offered way less than I expected (No waffle maker, cooked items...

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1Thank Marcia M
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Thank you for your thorough review of our property. We appreciate you letting us know that we failed to meet your exceptions with breakfast and the lack of professionalism with our front desk. We are sorry for this issue and will take steps to better coach our staff. Thank you again for your review. We look forward to seeing you...

Reviewed 2 December 2016

I first stayed at this hotel to get away from the other location not too far away. This ESA is a little more pricey than the other, but is definitely worth the extra few bucks. I have had a few small issues in rooms ie. Tv not working, heater not working, shower leak, but nothing too serious. I definitely prefer...

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1Thank lovealittlechefCoco
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the television and heating unit. We are sorry for this issue, but are happy to read that we provided you with an alternate room and professional service. Thank you again for your review. We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Montgomery - Carmichael Rd.

Address: 5115 Carmichael Road, Montgomery, AL 36106-3341 (Formerly Studio Plus Deluxe Studios)
Region: United States > Alabama > Montgomery
Price Range: €62 - €84 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Montgomery - Carmichael Rd. 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Studio Plus Montgomery
Extended Stay America - Montgomery - Carmichael Rd. Alabama
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Questions & Answers

Questions? Get answers from Extended Stay America - Montgomery - Carmichael Rd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor probably best but there is no elevator. kids on some days are a problem but overall just regular”
 of 5 bubbles robmundyrm2012, 26 Mar 2017 | Read review
“Go for the 3 floor rooms, quieter.”
 of 5 bubbles wdbates, 27 Feb 2017 | Read review
“Rooms are clean and staff is always there to help”
 of 5 bubbles kiplusher, 26 Feb 2017 | Read review
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