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Sleep Inn & Suites East Chase

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Sleep Inn & Suites East Chase
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106 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Fayetteville, Georgia
Reviewed 4 weeks ago via mobile

Family emergency had to stop during the night. Room rate was $89. Room smelled - carpet mainly. Walls are so thin I heard snoring from next room. Found dirty towels in bathroom. Bed was uncomfortable and pillows too. Will not be staying there again. Very disappointed!

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Helpful?
Thank Mmq80
April Y, Guest Relations Manager at Sleep Inn & Suites East Chase, responded to this review

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of your points that need work on. our main priority is to be able to offer a very well-maintained and comfortable atmosphere...

Reviewed 14 January 2017 via mobile

Stopped by here for a night. The staff was great and the room was clean. The location is close to a lot of shopping and dining areas and close to the interstate. The free breakfast didn't look good though, so I didn't try it.

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Helpful?
Thank tadbrew
Tammy K, Guest Relations Manager at Sleep Inn & Suites East Chase, responded to this review

I, on behalf of Sleep Inn East Chase, I wanted to drop you a thank you note for choosing our hotel . I hope that we managed to make your day extraordinary and special. I also want to thank you for being a valuable CHOICE MEMBER . The entire staff made all the possible efforts to make your guests feel...

Louisiana
Reviewed 9 January 2017

When I first walked into my assigned room, I found a dirty washcloth on the bathroom floor. I surmised that the cleaning person may have dropped it accidentally. During the night my window unit quit. Not sure when, but I woke about 6:00 to all the traffic noise on the highway. They have dinky pillows. They are about 13" by...

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Helpful?
1Thank kdocter
Tammy K, Guest Relations Manager at Sleep Inn & Suites East Chase, responded to this review

First I want to thank you for choosing SLEEP INN EAST CHAASE . I also want you to know that I hear your concerns and comments on your recent stay with us . Your absolutely right guest are entitled to their privacy. I will be talking to other management to see where we failed in training and retrain in areas...

Pensacola, FL
Reviewed 27 October 2016

On our way up to the mountains we, using a discount book, started to call motels some 100 to 150 miles away from us only to find out Auburn was playing at home on I-85 And the Taladega race was happening off of I-59. So we stopped at Montgomery. We found the Sleep Inn on Chantilly and inquired about a...

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Helpful?
Thank JiamesB
Tammy K, Guest Relations Manager at Sleep Inn & Suites East Chase, responded to this review

Thank you for choosing Sleep Inn & Suites East Chase for your recent stay in Montgomery. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this...

Georgia
Reviewed 18 October 2016

The staff were great! The room was clean and the bed was very comfortable!! Centrally located to nearby shopping and restaurants. We enjoyed our stay there and will definitely go back one day. The casino was close by as well.

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Helpful?
Thank GeorgiaNeeCee
April Y, Guest Relations Manager at Sleep Inn & Suites East Chase, responded to this review

I, on behalf of Sleep Inn East Chase, I wanted to drop you a thank you note for choosing our hotel . I hope that we managed to make your day extraordinary and special. I also want to thank you for being a valuable CHOICE MEMBER . The entire staff made all the possible efforts to make your guests feel...

Louisiana
Reviewed 15 October 2016

We stayed at the Sleep Inn East Chase Thursday night. What a disappointment. When we arrived the lady at the desk had on a dust mask and the lobby was a wreck. It would have been nice to have been forewarned about the construction that was underway. Fortunately our plans had changed and we only stayed there one night. Had...

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Helpful?
Thank cuzn
Tammy K, General Manager at Sleep Inn & Suites East Chase, responded to this review

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of your points that need work on. our main priority is to be able to offer a very well-maintained and comfortable atmosphere...

Cleveland, Oh
Reviewed 27 July 2016 via mobile

This hotel is just ok. We only stayed here one night and am glad for that. The biggest issue is overall cleanliness. While there was nothing major like bugs or mildew in the shower, the overall cleanliness could be improved. For example the corner behind the bathroom door had an accumulation of dust and I saw this in other parts...

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Helpful?
Thank Oh_Parrothead
April Y, Guest Relations Manager at Sleep Inn & Suites East Chase, responded to this review

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of your points that need work on. our main priority is to be able to offer a very well-maintained and comfortable atmosphere...

Hattiesburg, Mississippi
Reviewed 20 July 2016 via mobile

Stopped at this location while on business. The staff was great. I'd definitely stop here again if and when I'm in the area. The room was great. Thanks to the housekeeping dept. Great value for this location.

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Helpful?
Thank Alvin L
Tammy K, Guest Relations Manager at Sleep Inn & Suites East Chase, responded to this review

Thank you for choosing Sleep Inn & Suites East Chase for your recent stay in Montgomery. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this...

Reviewed 28 June 2016 via mobile

My wife and I stayed on a Saturday night last week. The front desk clerk was very nice and helpful. Made to our room as was pleasantly surprised how nice it was. The room was very clean and updated. It featured a large bathroom which was very clean as well. The bed was firm but it felt great to my...

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Helpful?
2Thank dp4auburn
Santa Rosa Beach, Florida
Reviewed 27 June 2016

I couldn't have been more pleased with my stay. The hotel has a great location, just off the interstate and next to plenty of shopping and dining. I was a little panicked when I found out a huge family reunion was happening, but it didn't end up being an issue. There was some noise from it but nothing I couldn't...

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Helpful?
Thank Christopher P

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Sleep Inn & Suites East Chase

Address: 10150 Chantilly Pkwy, Montgomery, AL 36117-7583
Region: United States > Alabama > Montgomery
Price Range: €65 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites East Chase 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Sleep Inn & Suites East Chase Hotel Montgomery
Sleep Inn And Suites East Chase
Sleep Inn Montgomery
Montgomery Sleep Inn
Sleep Inn & Suites East Chase Montgomery, Alabama
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites East Chase staff and other travellers.
3 questions
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Alabama
over a year ago

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Questions? Get answers from Sleep Inn & Suites East Chase staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure if getting a room towards the back of the building matters regarding noise. Bordered on all sides by roads.”
 of 5 bubbles kdocter, 9 Jan 2017 | Read review
“They are restoring so be aware of that.”
 of 5 bubbles JiamesB, 27 Oct 2016 | Read review
“A room at another hotel.”
 of 5 bubbles cuzn, 15 Oct 2016 | Read review
“This hotel needs to new breakfast help or new training. Very poor compared to other Sleep Inns where I have stayed .”
 of 5 bubbles 403terrym, 12 Jun 2016 | Read review
“Come Early... They sell out a lot...”
 of 5 bubbles 100SteveC, 19 May 2016 | Read review
5 of 5