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Fairfield Inn & Suites Montgomery-EastChase Parkway

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Fairfield Inn & Suites Montgomery-EastChase Parkway
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253 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Montgomery-EastChase Parkway
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Showing 245: English reviews
Georgia
Level Contributor
76 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 March 2015

We arrived on December 25 for a one night stay. Upon arriving the desk clerk told me that I did not have a reservation although I had called in the make the reservation since I was using some of my points to for the stay.. So I gave her the benefit of the doubt and asked if there was a... More 

Helpful?
4 Thank cindysga
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this review

I truly apologize for this oversight and will assure you I will look into this. Please contact me at the hotel as soon as you get the opportunity. Respectfully, More 

Enterprise, Alabama
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 February 2015

The staff was good the hotel was full could not get the room we wanted downstairs to the right of elevator, we ended up on second floor a little smaller room then normal but still nice, room was clean and had nice tv to watch game on. I should have made reservation earlier over all good stay.

Helpful?
1 Thank Grubbman21
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this review

I am so sorry to hear we were unable to get you the exact room that you wanted but am happy to hear you still enjoyed your stay. We look forward to seeing you again in the future. Respectfully, More 

Huntsville, Alabama
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 February 2015

Stayed 02-14-15 loved my stay the staff was helpful, friendly and professional. I thought I had lost my purse at a previous place that I had been, I told the staff at the front desk what ahd happened and they jumped right in to assist me they went above and beyond. The room was very nice stayed in a onebedroom... More 

Helpful?
3 Thank Carla R
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this review

Thanks so much for your kind review. We make every effort to see that all of our guests receive the same, if not better, experience than you obviously had during your stay. Hope to see you again in the future. Respectfully, More 

Atlanta, Georgia
Level Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 11 February 2015

I first stayed here in Aug 2014 and then recently in Feb 2015. Sadly, things seem to be in decline. Although relatively new and at first appearance looks very nice, I experienced some minor problems that by themself are nothing but when accumulated became an aggravation. The most significant issue was the heating/AC unit. It was a cool evening and... More 

Helpful?
3 Thank TravellinDocs
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this review

I sincerely apologize for the discomfort and inconvenience you experienced during your stay at my hotel. I assure you this is not the norm for the hotel. As always it is our goal to not just meet, but exceed our guests' expectations in every way. However, at times, we do make mistakes. Hopefully you will give us another chance in... More 

Roanoke, Alabama
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 February 2015

Staff was very courteous. Nice modern rooms. Enjoyed fresh coffee in the lobby 24/7. Great location to eveything. The room walls seem a bit thin as you could hear nearby rooms. Would definitely stay here again when in Montgomery.

Helpful?
1 Thank ngj105
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this review

Thank you for taking the time to share your comments. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Birmingham, Alabama
Level Contributor
140 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 February 2015

This is rare for us. We decided, packed and left in 9 minutes flat. Did we forget anything? You bet. We live in Birmingham and our granddaughter was dancing in Montgomery. After the recitals, we booked a room about 11:30 on Friday night and checked in at 12:15 in the morning. This place is only 5 years old and really... More 

Helpful?
1 Thank daveandmarilee
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this review

Thanks so much for your kind words. We appreciate your business as we work extremely hard to make sure all of our guests experience exactly what you did. Have a great day and we hope to see you again soon. Respectfully, More 

Birmingham, Alabama
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 February 2015

Check in was smooth as silk. Ground floor room at end of hall was very clean. Good mattress, lots of pillows. Microwave, fridge and everything else worked as it should. Very good breakfast spread but no bacon, just link sausage. Two waffle irons- no waiting!! If you're in the area, check this Fairfield out. I think you'll like it.

Helpful?
2 Thank asialover24
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this review

Thank you for your kind remarks and we enjoyed having you as our guest. We make every effort to ensure each guest has a great experience as yourself when visiting our hotel. We hope to see you again soon. Respectfully, More 

Raleigh, North Carolina
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 January 2015 via mobile

I enjoyed my stay here. The hotel is a very predictable Fairfield. I stay in Marriotts about 20 nights a month. This hotel is newer so there are no odd smells of mildew or slow drains. The housekeeping was impeccable. The front desk attendants were always helpful, especially Jordan. There are some fast food restaurants around but nothing a person... More 

Helpful?
1 Thank Camden426
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this review

Thank you for taking the time to share your thoughts. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 January 2015 via mobile

Nice property, convenient to shopping Dining haircuts and more. Property is clean, and staff is generally responsive. Hard to hold property accountable for rowdy guests on next floor, but wow it was noisy.

Helpful?
Thank Paul W
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this review

Thank you for taking the time to share your experience. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Houston, Texas
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 January 2015

I had not stayed in a Fairfield Inn ~20 years, but needed an relatively inexpensive room near the interstate. The stay totally changed my thinking about Fairfield Inns. It was pristinely clean, not noisy, and had great staff and breakfast. It was also convenient to stores and shopping. Amazing value.

Helpful?
1 Thank JenGinny
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this review

Thank you for taking the time to express your opinion. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Fairfield Inn & Suites by Marriott Montgomery EastChase Parkway is the only Marriott hotel in the preferred east Montgomery location near The Shoppes at EastChase. Custom-designed hotel provides an exceptional Fairfield Inn & Suites by Marriott experience: beautifully appointed guest rooms and king suites, vivacious color schemes and contemporary furnishings, microwave, mini-fridge, work desk, free wired and wireless HSIA, 32” flat screen TV with 60 channels including HiDef and Korean TV. Indoor salt water pool, whirlpool, outdoor patios, fire pit, fitness center, meeting rooms for 10 to 50 people. Great Room, Internet Bar, business center, social areas and complimentary Hot & Cold breakfast bar. East Montgomery hotel offers easy access to restaurants and shopping; Hyundai and Maxwell AFB; attractions from Civil War to Civil Rights; sport venues and events at Lagoon Park to the Robert Trent Jones Golf Trail; near Faulkner, Huntingdon and Alabama State, Auburn Montgomery and Auburn University main campus. ... more   less 

Additional Information about Fairfield Inn & Suites Montgomery-EastChase Parkway

Address: 8970 Eastchase Pkwy, Montgomery, AL 36117-7049
Region: United States > Alabama > Montgomery
Price Range: €106 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Montgomery-EastChase Parkway 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Montgomery Eastchase
Fairfield Inn & Suites Montgomery Eastchase Hotel Montgomery
Fairfield Inn & Suites Montgomery-EastChase Parkway Alabama
Hotel Style:
#7 Romantic Hotel in Montgomery
#13 Family Hotel in Montgomery
#14 Business Hotel in Montgomery
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Montgomery-EastChase Parkway staff and other travellers.
1 question
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Questions? Get answers from Fairfield Inn & Suites Montgomery-EastChase Parkway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was fairly quiet, even though we were very close to the pool”
 of 5 bubbles 823lisam823, 28 Sep 2016 | Read review
“We were on the second floor away from the elevators.”
 of 5 bubbles caroleb748, 7 Apr 2016 | Read review
“Have stayed a number of times ,have not had a bad room yet.”
 of 5 bubbles timothyb725, 30 Mar 2016 | Read review
“Not Room 108!”
 of 5 bubbles michaelwA1053RR, 19 Mar 2016 | Read review
“Stay away from the stairwells.”
 of 5 bubbles CarolV35, 8 Feb 2016 | Read review
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