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All reviews top floor sky lounge front desk mardi gras dauphin street the hotel staff parking garage bars and restaurants room was large hotel room southern hospitality mobile alabama cruise terminal would highly recommend this hotel definitely stay here again downtown reunion
This is the email I sent to IHG customer service.
IHG Customer Service,
To be embarrassed like I just was checking into your hotel was horrible! She said a completely different name than I gave her, she then accused me of not being the correct...More
Date of stay: December 2018
1 Thank naamphongo
Response from IHGService, Guest Relations Manager at Holiday Inn - Mobile Downtown/Historic DistrictResponded 1 week ago
Thank you for taking the time to express your concerns. I appreciate you choosing our hotel for your lodging needs.
I am sorry about the encounter you had with amenities, bathroom facility and front desk service. We certainly understand your frustration and I...More
The staff is so wonderful, you forget that there is no coffee in the lobby or water. I have never stayed in a motel that did not provide both. Our shower didn't work but they did compensate for the parking. After all the Holiday Inns...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Holiday Inn - Mobile Downtown/Historic DistrictResponded 2 weeks ago
Thanks for choosing Holiday Inn Mobile for your lodging needs! I'm sorry about the unavailability of coffee, water, and problems encountered with your room's shower that prevented you from completely having a good time! Your feedback's valuable for improvements and I've shared it...More
Traveled there on my way to Fort Walton Beach, FL. The staff at the hotel were very efficient processing 75 of us. The rooms were clean and well supplied. (albeit it a little dark) The restaurant staff were pleasant and accommodating. The hotel is well...More
We had our group's Christmas Party on the 17th floor/Skyview Lounge recently. They catered everything exactly the way we asked and the food was AMAZING--our guests were all raving! It has a very similar vibe as Daulphins with a great bar and big screen TV's...More
Downtown Mobile Hotel Offers Convenient Location Welcome to the downtown Holiday Inn Hotel in the historic district of Mobile, Alabama. Located just off I-165 and I-10, our Mobile hotel offers a prime …Morelocation for business and leisure travelers alike. Our Mobile, Alabama hotel is ideally located in the heart of the city, providing quick access to many popular attractions and activities. Less than a mile from our hotel you'll find the Carnival Mardi Gras Museum, the Gulf Coast Exploreum and the IMAX Theater. Other attractions less than 20 miles from our hotel in Mobile include the USS Alabama, the Mobile Zoo, the Mobile Botanical Gardens and several well-known golf courses. Business travelers also enjoy a stay at our hotel in downtown Mobile due to its close proximity to area businesses. Just 14 miles from the Mobile Regional Airport (MOB), our hotel is also within a mile of the Mobile Bay Convention Center. Businesses less than five miles from our downtown Mobile hotel include Bender Ship Building, Austal USA, Alabama State Docks, Brookley Complex, Atlantic Marine and Carnival Cruise Lines. Our accommodations offer premium amenities to ensure a comfortable stay. Guests can enjoy the convenience of free high-speed Internet access, an on-site restaurant and lounge, laundry facilities, a fitness center and a business center. Book your reservations now for the Holiday Inn hotel in Mobile. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Tayler M | Property representative |
Hi Bake888, Thank you for reaching out in regards to our Auto Parking. Yes, we do infact have a parking fee. $7.00 per day per vehicle. However, if you are an IHG GOLD, PLATINUM or SPIRE Elite Rewards Member, we in fact wave... More
Hi Bake888, Thank you for reaching out in regards to our Auto Parking. Yes, we do infact have a parking fee. $7.00 per day per vehicle. However, if you are an IHG GOLD, PLATINUM or SPIRE Elite Rewards Member, we in fact wave those parking fees in exchange for your loyalty with IHG Rewards Club! I hope this helps and we look forward to welcoming you and ensuring your stay with us is everything you could wish for!
Tayler M / Front Office Manager