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What an amazing bartender "HaLeigh"She kept us laughing and having a good time all night! Curtis "the chef" made great burgers and the BEST seafood gumbo I've ever eaten!! Holliday inn wouldn't be the same without the two of them!!!! The guy next to us...More
The facility is clean but that's about all I can say. It's not a good neighborhood. It's not well maintained. The door to my room wouldn't latch closed without engaging the the deadbolt. When I checked in, the staff was playing on their phones. It...More
2 Thank kshea052016
Response from IHGService, Guest Relations Manager at Holiday Inn Mobile - AirportResponded 11 November 2017
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our hotel. However, I was concerned to see that you were not impressed due to the...More
Sadly today I say goodbye to Holiday Inn. I stay at the Holiday Inn in Mobile on airport frequently. The last few times I've tried to forgive them for poor service and make excuses. This trip is the one that broke the camels back. Ty...More
1 Thank Margie C
Response from IHGService, Guest Relations Manager at Holiday Inn Mobile - AirportResponded 14 September 2017
Hi Margie C,
Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apology for the experience you had with the level of service you received from our staff and the shortfalls you have noticed in our restaurant. It...More
Lobby is clean. Room is average. Shower is nice - high shower head. Mini fridge, microwave and Keurig. Indoor heated pool is nice but kind of small.
Then we tried to eat at the in-house restaurant and things changed. We chose to eat there because...More
Thank Ethan G
Response from IHGService, Guest Relations Manager at Holiday Inn Mobile - AirportResponded 22 June 2017
Hello Ethan G!
I'm thankful for your stay with us and going out of your way to give us feedback. I'm glad to read your appreciation for our clean lobby, bathroom shower, and indoor heated pool. On the other hand, I'm sorry to know that...More