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I was coming to Mobile for a national conference in which I was a sponsor and speaker. I booked months in advance. Many of us had serious flight delays & called to inform the Renaissance of the late arrivals. When I arrived at around 11:00...More
1 Thank Bob Y
Response from Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza HotelResponded 3 August 2016
Dear Bob Y,
Thank you for taking time out of your schedule to review your recent experience. I want to apologize to you for being relocated on your recent visit to Mobile. Please feel free to contact me directly at the property if you would...More
This is a busy upscale hotel in Mobile. The views from the rooms are wonderful on just about every side. The condition of the rooms and the hotel are excellent. Check in was very slow due to a large wedding party checking in at the...More
In July, my family and I attended the 2016 Packer Ray Family Reunion in Mobile, Alabama;
family members would be travelling all across the country (from Atlanta to Reno, Nevada). As I stated before, people from a family reunion will remember the quality of food...More
The hotel is well situated and my room had a great view overlooking the harbor. The room was clean and comfortable and staff were friendly. Price was very good compared to comparable hotels in larger cities. Within walking distance to a number of good restaurants...More
I stepped in as a Marriott Reward Member and wanted to test this Renaissance Hotel, as I had stayed in many before in the USA and Europe, and have connections to Renaissance GMs.
The staff was very friendly at valet & check in. The room...More
1 Thank Arnim O
Response from Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza HotelResponded 28 July 2016
Dear Arnim O,
Thank you for recently staying with us while in Mobile. We appreciate you taking time to provide feedback on your recent visit. Let me be the first to apologize to you for miscommunication you received at check in regarding our concierge lounge....More