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Holiday Inn Melaka

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#7 of 167 Hotels in Melaka
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Holiday Inn Melaka
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1,759 Reviews from our TripAdvisor Community

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Showing 1,585: English reviews
Reviewed 11 June 2014

We couldn't fault this hotel. It was VERY good. The service was excellent, the food great and the staff superb. It is not in the heat of Malacca but the hotel's shuttle service was an efficient way to get to town. We had three wonderful days in this hotel and would certainly return.

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Helpful?
1Thank Glennis C
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear GlennisC, Thank you very much for your compliments. I am glad that you enjoyed your stay and our service met your expectation. We look forward to having you back home again in not too distant future. We encourage you to visit our website to enjoy great savings and while you are in the hotel, please dine in to our...

London
Reviewed 11 June 2014

Booked three rooms for 5 nights during early June 2014 for a family and friends vacation. This was not my first stay at the hotel but once again it did not disappoint. The hotel facilities are excellent, in particular the Club Lounge is well worth the few extra ringgits. During our stay the staff were all excellent with their caring...

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Helpful?
1Thank KLMAN333
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear KLMann333, Thank you for sharing your feedback with us during your recent stay. I truly appreciate your compliments to the team and the hotel. It is truly rewarding when a guest recognizes our efforts and commitment in delivering our promise. Your excellent comments will be shared among the team especially to Zariz and this has further motivates us to...

Singapore, Singapore
Reviewed 10 June 2014

Stayed for the 2nd time. Kids suite was unavailable again. Seems like we'r not fated to enjoy the kids suite. So we got connecting rooms instead and kids had a room to themselves. Upon arrival, kids were welcomed with the freshly baked cookies and refreshing ice-cold honey drink. A nice touch to keep kids happy. Check-in was much faster this...

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Helpful?
1Thank DarlingSunshine
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Darling Sunshine, Thank you for choosing Holiday Inn Melaka as your preferred hotel. I have personally looked into the issues and please rest assured that the service deficiencies experienced has been looked into and we have shared all these unpleasant experience with our entire team to enhance their skills and a training session has been arranged to refresh their...

Singapore, Singapore
Reviewed 9 June 2014

We stayed at 20th floor from 7th to 9th Jun. The rooms were spacious, clean, comfortable and well kept. Starting from the staff at the check in counter to the staff at the executive lounge, they were very attentive and efficient. The refreshment and snacks served at the executive lounge were delicious. The gym was well equipped and the swimming...

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Helpful?
1Thank sptan
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear sptan, I am glad to hear that you had a pleasant stay with us. It is also good to know that our service levels were able to meet with your expectations. We hope that you will keep us in mind as a choice hotel when you are in Melaka and look forward to welcoming you back again in future....

Jakarta
Reviewed 8 June 2014

we stay over night on Friday night. you may enjoy a free drop out with hotel shuttle ( please extend up to 11 or 12 Pm). busy but nice breakfast. Staff is quite friendly and helpful during our stay. the lobby looks a little bit empty and it would have been nice to continue to be able to use wifi...

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Helpful?
1Thank Gilles T
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for your valuable feedback. We have taken into consideration your comments and will look into steps for improvement. We look forward to your stay with us in not too distant future. While you are in the hotel, we would like you to try out our award winning Sirocco Italian Restaurant , the most relaxing Tea...

Malaysia
Reviewed 7 June 2014

This Hotel is ideally situated for shopping and sightseeing. Its clean and comfortable but the food leans towards local cuisine even though its 4* so don't expect meat and two veg to be on the menu. I opted for a club room is it worth it ? I would say yes the lounge is on the third floor with a...

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Helpful?
Thank schalcs
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for sharing your feedback and comments. Please be informed that we do provide a variety of choice of food to be chosen from the menu at our Essense Kitchen Restaurant. Should you stay at the club floor, you are given the privilege to enjoy our cocktail at the Executive Club Lounge. However, thank you for...

Kota Bharu, Malaysia
Reviewed 5 June 2014

We went in March this year dering school holiday. I was attending a workshop and my family tagged along. The staffs was great and very helpful..we were greeted at the entrance and ushered to the counter. Check in was smooth. The room was comfortable and clean. The meals was great..large spread and tasty. We loved the grill selections. The location...

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Helpful?
1Thank Dais76
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for staying with us at the Holiday Inn Melaka. I am very grateful for your kind words and your compliments to my team. Guests’ safety is our main concern and hence we do provide shuttle service to major shopping malls and Jonker Street from 10am to 10pm. We look forward to hosting you again in...

Kuala Lumpur, Malaysia
Reviewed 4 June 2014 via mobile

Well known hotel located within walking distance to most historic places in Melaka and also to the popular night market of Jonker Street. Well maintained hotel but unfortunately lack of signage to lead guest to the hotel. Suitable for business and also family traveller.

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Helpful?
Thank KingTT
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for your review and feedback. Please be informed that we have written and liaising with the authorities to add more signage and make it visible for guests to reach our hotel. The team and I look forward to having you back home with us in the near future and I encourage you to visit our...

Kuala Lumpur, Malaysia
Reviewed 3 June 2014

The hotel staff were very attentive, and helpful. Free shuttle service was also provided to the city center, and last but not least, don't forget the location map that comes along with some discount coupons for attractions around the city. The hotel is just across the road from Mahkota Parade, Hatten Square and Dataran Pahlawan, so if you need to...

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Helpful?
1Thank Davin_x
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for sharing your feedback. I am grateful for your compliments for the team and the shuttle service. We would like to inform that for safety purposes, we do not encourage guest to cross over the main road. Hence, we provide shuttle service for all our guests from 10am to 10pm which will bring you to...

Kuala Lumpur
Reviewed 1 June 2014

As usual if we do go to Melaka, we will stay in this hotel coz of its coziness and cleanliness. Staffs attitude is excellent, good spread of breakfast. Our last visit was 30th April till 2nd May...we really enjoyed our stay.

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Helpful?
1Thank Mahfuz D
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for choosing Holiday Inn as your preferred hotel in Melaka and for taking the time to share your recent feedback. Thank you very much for your kind words pertaining to the service and the hotel. Your review has further motivated us to stay focus and devote our efforts in delivering exemplary service to our guest....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more   less 

Additional Information about Holiday Inn Melaka

Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: €43 - €89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn
Hotel Style:
#1 Top resorts Hotel in Melaka
#2 Business Hotel in Melaka
#4 Family Hotel in Melaka
#5 Spa Hotel in Melaka
#5 Luxury Hotel in Melaka
#5 Romantic Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Melaka staff and other travellers.
13 questions
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Singapore, Singapore
over a year ago
Manche, France

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Questions? Get answers from Holiday Inn Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 403. Spacious room but not much of a view.”
 of 5 bubbles Matthew-MY, 10 Mar 2017 | Read review
“Rooms at front of the hotel look over the straights of Melaka and the rooms at the back look over the wonderful world heritage town.”
 of 5 bubbles sc0tt060266, 3 Mar 2017 | Read review
“Choose upper floors rooms to have a better view of the beautiful city of Melaka”
 of 5 bubbles KateViray, 1 Mar 2017 | Read review
“Get a room on a high floor which are quieter.”
 of 5 bubbles Audi76, 26 Feb 2017 | Read review
“Upper floor with view of the straits”
 of 5 bubbles 459ronj, 24 Feb 2017 | Read review
5 of 5