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Fenix Inn

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474 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Singapore
Reviewed 19 December 2016

Firstly - Cost-saving Secondly - Friendly Thirdly - Nearby with shopping centres With all these 3 main point, I find it it's really great to just book this inn and chill about. Sometimes even with all the hotels nearby has been fully book, you might find 1 room in this inn. It's not those crappy inn that you can't find...

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Helpful?
1Thank adesmond2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Adesmond2, Thank you for taking the time to post this review. We appreciate your positive comments towards our room rate, friendly service and strategic location. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback a huge motivation factor to further improve. We certainly look forward to welcoming you for another enjoyable and...

Reviewed 6 December 2016 via mobile

The hotel location is good, near the main shopping centre and some restaurants. We stayed in a 2 room apartment. The room was clean, spacious the air-conditioning is good. Surprisingly seems everything are well maintained. Staffs are friendly and helpful too. I'll given 5 star if equip with lift for the convenience of elderly

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Helpful?
Thank Akim L
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Akim L, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka! We are extremely delighted to hear that you have given a good rating to our hotel and you are satisfied with the location of our hotel as well as the room condition and our services. Nevertheless, we apologise for the inconvenience...

Reviewed 2 December 2016 via mobile

We stayed here on Nov 30th for one night on the way to Singapore. It was a great budget hotel with friendly staff and a great location, less than 1 minute for a shopping canter, ATM, exchange, Starbucks and McDonald's. Very clean and comfy beds.

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Helpful?
Thank Danny Y
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Danny Y, Thank you so much for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka. We sincerely appreciate your time in writing a fabulous review and you have given me great joy to share these compliments with the team We are very delighted to hear that you are satisfied with the location of...

Reviewed 27 November 2016 via mobile

Fenix Inn has always been our favourite choice of stay whenever we visit Malacca. It's located next to shopping malls. Lots of nice resturants nearby. Rooms are very clean and air con very well maintained. Most importantly if you drive there are valet attendants looking after your cars. Excellent service by service staff Highly recommended

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Helpful?
Thank Echolee
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Echolee, Firstly, we would like to extend our sincere appreciation for coming back and choosing Fenix Inn as your ideal hotel during your most recent trip to Melaka! We are delighted to hear that our location, cleanliness and facilities live up to your expectations, Your commendation on your team members is certainly motivating and valuable for us to do...

Singapore
Reviewed 22 November 2016 via mobile

I key Tv remote menu can't open because tv all Chinese display I need English easy.. I use my Tab and watch but internet not enough good connection.. like this.. I suggest u all can booking other better hotel but cheap type room and less distance only..

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Helpful?
1Thank mulianiSG
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Muliani S, Firstly, let us thank you for choosing Fenix Inn as your ideal hotel during your recent stay with us. We sincerely apologise for the unpleasant experience during your stay in which the wifi connection was not stable. We will take your comments with the team members positively and will definitely improve in those areas. Thank you once...

Singapore, Singapore
Reviewed 21 November 2016 via mobile

If you're looking for good security level for your parking of cars or bikes, will recommend you to stay here. Let my bike in the hotel and walked to Jonker Street without worrying about it. But.. DONT EXPECT TOO MUCH OF THE ROOM. The room was really old, small and slightly dirty. I will still come back for the carpark...

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Helpful?
1Thank ChuahBeeLing
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear ChuahBeeLing, Thank you for your valuable feedback on our facilities during your recent stay with us. We sincerely apologise that part of our products did not meet up to your expectation. We agree there is ample of room for improvement. Your feedback will definitely be looked into when we upgrade our facilities to ensure a more refreshed and comfy...

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 15 November 2016 via mobile

Make a last minute booking for one night. Was given a twin room at first floor. Even though it was a compact room, thumbs up, the room is very clean. However, we requested to change for double bed and we were given a room at Fenix Inn Express located at a different block. The double room was clean and larger...

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Helpful?
Thank Ainiemn
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Ainiemn, Thank you for choosing us as your ideal hotel during your visit to Melaka. We sincerely appreciate your feedback which is valuable for us to improve further. It is fantastic to hear that you find our location strategic which is close to the various eateries, banks and shopping outlets. Your commendation on our room cleanliness, facilities/ amenities is...

Reviewed 27 October 2016 via mobile

Stayed there 2 nights in standard double room. This is worth the price : the staff is really nice and helpful, always here to attend you. The room was basic, nothing awesome but good. We had all we needed. Also shuttle service available.

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Helpful?
Thank artsoun
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Artsoun, Firstly, we would like to extend our sincere appreciation choosing Fenix Inn as your ideal hotel during your recent visit to Melaka. As we are dedicated to provide you with the genuine personal service in you travel experience, we are happy to hear about your experience with us. Thank you once again for your support. Our team look...

Reviewed 4 October 2016 via mobile

We have checked into the hotel at about 10 plus pm and i have done by booking online. It was clean and we understand that it is a budget hotel. However, we are very upset due to the cut off of water. We have started to shower at about 9am..however after 20 mins or so the water supply had been...

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Helpful?
Thank Diana M
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Diana M, Firstly, let us thank you for choosing Fenix Inn as your ideal place to stay during your most recent trip to Melaka. We sincerely apologise for the inconvenience caused in which the water supply was interrupted during your stay. We have immediately looked into the issue after receiving your report and managed to rectify it within 20...

Singapore, Singapore
Reviewed 18 September 2016 via mobile

I was lowering my expectation since i was checking in into a budget hotel. But i was surprise by the staffs and rooms. We booked 5 twin sharing room. Check in was a breeze. Everyone was in their rooms in 10 mins. Reception was surprisingly friendly and helpful. Room was nice with 2 single bed. We get 2 pillows per...

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Helpful?
1Thank Tony K
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Tony K, Firstly, let us thank you for your fabulous feedback during your recent stay with Fenix Inn! We sincerely appreciate your precious time in posting such a wonderful review. We are delighted to hear that you find our check-in process, cleanliness, location of our hotel and staff services satisfying. I am so happy to know we have a...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 

Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: €19 - €35 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Fenix Hotel Melaka
Hotel Style:
#2 Best Value Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Inn staff and other travellers.
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Questions? Get answers from Fenix Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet room ask for it.”
26511709876, 16 Feb 2017 | Read review
“Quiet rooms at back building, If you prefer nearer road, main building.”
adesmond2, 19 Dec 2016 | Read review
“Choose room with Windows”
539suhardia, 9 Sep 2016 | Read review
“Quiter room at the back cos mainstreet infront”
chanengwee, 8 Sep 2016 | Read review
“Nothing much to suggest”
Suneesh_anand, 21 Jun 2016 | Read review
5 of 5