We arrived around 10 pm, planning to head to the Jonker Street Night Market soon after dropping our things off in the room as it closes at midnight and most of the vendors start to pack up at 11pm. Lobby was nicely decorated and spacious so we were hopeful for a room that would be almost equally pleasing to that. However, the room 115 which we were shown to was much less than anything we would have expected. First, the hallways were quite dark, and there was only dim lighting. Second, the room floor was dirty as it was clearly covered with black shoe markings and lots of hair. Third, the toilet bowl was disgusting as the seat cover was covered with pee stains. Fourth, the telephone was not working when we tried to call the front desk about the poor quality of the room. Hence, we had to go down to get someone. Fifth, the bed sheets were dirty, as if they have not been washed in a while: blood spots, glitter, hair strands, black markings were all spotted on the bedsheets. There were even ants crawling around on the pillows. After showing the staff the evidence of the poor quality of the room, he suggested to bring us to a different room: 212. Much better in terms of cleanliness but a musky scent was present throughout. Towels were still dirty, but it was late and we wanted to get our night's rest. All this wasted our time and caused us to be unable to make it to the night market by 11pm, arriving to only see the vendors closing off. All in all, we will never come back again. This place was just such a disappointment.…
We're just about to have our last night here, arriving yesterday morning at 4am, after our flight arrived at KL around 1am. (Taxi was 270RM) We love this place, its decor and history, rooms to read in, the outside courtyard to relax in. All the staff were very polite, courteous and knowledgeable. Our room had a safe and a fridge, and a large wet room style shower. The bed was huge for us but if I had to be critical of anything it would be the bed's hardness. Don't get me wrong, I slept fine but we have a quite soft bed at home. (I suspect this may be a theme in my reviews) Final word is that within its budget category and given its location to Jonker Street and the riverside walk I think you'll find this hotel hard to beat.
Location Juz 3-5 min walk to jonker street. Room air conditioner working well. Nice room. Clean toilet. Nice lobby decoration. Provided private parking, can save money for parking.Value for money. I sure come back again.
Kenny at the reception is the best front man I had ever seen all through traveling all over the world. He is a very helpful and kind to solve my personal issue until the end. I can’t describe how he is professional and has high customer-orientated mind. The value of hotel Puri was much more raised by his proffetionalism and high degree of understanding on customer service.
We’ve always return to this hotel only because of its location on Jonker Street. The room is average, the family room size is great for families. Was wonderful to return, whilst the hotel lobby and spaces seemed well maintained after all these while of pandemic, our room was pathetic. Leaking sink, smelly air con vent. For 3 days we straggled with the musky smelly stench from all of the 3 air con units in the room. They only had 2 staff 24/7. We see the same gentlemen, Kenny and another from morning till night for the 3 days. They handled reception and housekeeping, which was why, we didn’t want to make a fuss over the stench and leak as it’ll take a lot of work to fix and they don’t have another available family room.
Two nights stay in a imensely hot november in 2018. Stayed with my wife and 5 year old kid. Good rooms, comfortable and cozy, good water pressure and good A/C (thanks God!). Great breakfast with some variety on offer. Would surely return. Laundry service was perfect, although not cheap.
The building of the hotel is wonderful: a historic house in the middle of Chinatown. As the hotel is quite dated the comfort is of course not the same of a modern hotel but the experience has been very good. The breakfast was quite good and the room (we took the standard room) was adequate. Interesting also the small museum hosted in the hotel itself. Apart from the museum there are a lot of interesting objects and some nice open places.
Looks like nothing from the outside but cross the threshold and wow. Formerly a merchants home the house on and on from room to beautiful courtyard cafe to breakfast hall! Well decorated in style but cosy and comfortable. A/C in bedrooms and full spa available. Courtyard cafe with bar under shady palms and cooling but noisy waterfall. This ain't the Ritz but an authentic middle range hotel smack in the middle of old town where you can walk to everything.
We stayed for 3 nights in The Puri, which is in such a central position enabling us to walk to most places. The hotel is full of interesting artefacts and the courtyard is a green and shady spot to have a drink. Our room was at the back, it was clean and functional although dark. Breakfast was OK, but did lack selection. All the staff were very friendly and helpful. For the price I would say this is a very good choice.
Hotel Puri is recommended for those looking for a value-for-money stay in Melaka. It is very conveniently located in the heart of the old town - next to Jonker street and a short walk away from the river and Stadthuys/Christ Church. Rooms are very clean. The management is very efficient and they serve an excellent breakfast in their garden restaurant. The only point to note (especially for those with limited mobility) is that the rooms are at different levels and for some rooms you will have to negotiate a short flight of stairs.