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Hatten Hotel Melaka

Expedia.comUS$55*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hatten Hotel Melaka
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2,247 Reviews from our TripAdvisor Community

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Showing 2,122: English reviews
Singapore
Reviewed 31 December 2016

Arrived on 26 December for 2 nights with family, booked into 3 rooms. Pre-paid for an extra bed in 1 room. Was told bed will be set up after check in. Came back to room late but bed not set up, did not make fuss since it was late, just made do. Next day, gave gentle reminder at counter. Again...

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Thank chanben
Singapore, Singapore
Reviewed 30 December 2016

My family drove up to Melaka one week back. This is our third time staying at this hotel. I was delighted to note that there are more shops in Hatten e.g. 7-11, Tim Ho Wan ( Tim sum) and other cafe/ Bristol. The reception staff made you feel welcomed and check in was quick and smooth. The location of this...

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1Thank Chan K
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive words and the pros and cons given. We appreciate your feedback and would like to apologise on the downsides mentioned. Your review will be shared in our teams' improvement exercise. Have a pleasant week. Kind Regards

Singapore, Singapore
Reviewed 30 December 2016

This is our second stay at the Hatten. We like the room (a premier room with a living area) and the view is out to the straits which is rather nice. The rooms are spacious, clean and the bathroom is also a good size. For a premier room you have the option of having breakfast (with the same range of...

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Helpful?
Thank donnamb112
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. Wishing you a great week ahead! Kind Regards

Singapore, Singapore
Reviewed 29 December 2016

We stayed in two adjoining rooms and were delighted at how spacious they were. The Christmas-themed welcome video - featuring cheery management, cleaners, and service staff lip-singing to Jingle Bell rock - was a refreshing surprise. In addition, the pool had a nice view of the Melaka skyline. Staying over from Christmas day to Boxing day meant that we had...

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Helpful?
Thank BeatrixRoad
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. We note your comments on crowd control, lift service and the Western food's selection and will be sharing these with our...

Singapore
Reviewed 29 December 2016

Hatten hotel is located in the city surrounded by shopping malls. There's Hatten Square within the same building, shops that could be found; Café, bread store, Tim Ho Wan, small halal café selling stir fry hor fun/bee hoon/yee mee/western food located at 3rd floor(couldn't be sure which level), H&M fashion etc. I have travelled with my daughter and my mum,...

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Helpful?
Thank bibfion75
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive words and the pros and cons given. We appreciate your feedback, which will be shared for our teams' improvement exercise. We hope to see you in Hatten Hotel Melaka again soon! Have a pleasant week. Kind Regards

Singapore, Singapore
Reviewed 28 December 2016 via mobile

Strict checkin time...Not able to accomodate to earlier timing. We booked a deluxe suite and rooms were big with comfy mattress and pillows..aircon working well.., clean bathroom..standard complimentary drinks given..u'll need a roomkey to enter your floor..bfast was a huge spread and delicious too..! The only complain I hv abt this hotel is the lift..! Too slow...! 😓 Shpg ctrs...

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Thank DibooLove
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive words and the pros and cons given. We appreciate your feedback, which will be shared for our teams' improvement exercise. We hope to see you in Hatten Hotel Melaka again soon! Have a pleasant week. Kind Regards

Reviewed 28 December 2016 via mobile

I agree that the location is fantastic, but the lift to the rooms takes a long way, firstly it stops almost every floor and it always packed. Sometimes you won't be able to get in the lift. It also takes long time to wait for the next lift. We stayed there two nights, the room was ok but we only...

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1Thank Reina K
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive words and the pros and cons given. We appreciate your feedback, which will be shared for our teams' improvement exercise. We hope to see you in Hatten Hotel Melaka again soon! Have a pleasant week. Kind Regards

Reviewed 27 December 2016 via mobile

Where do I begin? At check-in, the first receptionist claimed that my travel agent booked one Premier Deluxe Suite King and one Junior Suite Twin, when my voucher clearly states two Premier Deluxe Suites King. I declined the downgrade, then another receptionist came over and explained that there was a defect with one of the suites on the same floor...

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4Thank Ryan W
Shah Alam, Malaysia
Reviewed 27 December 2016 via mobile

Enjoyable trip, walking distance to dataran pahlawan. The room was awesome and comfortable. What I enjoyed the most was their gym. The gym has very nice view. I'll definitely choose Hatten whenever I plan to go to Malacca.

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Thank Nura A
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Thank you for your review. We are happy to hear that you've had an awesome stay with us. We look forward to your next visit. Kind Regards

Singapore
Reviewed 26 December 2016 via mobile

The location, exterior and accessibility of the hotel is what i find impressive. However, the quality of service from the hotel staff is unacceptable. I waited more than 30 minutes for my check in to be processed. The only word to describe is 'slow' from service to wifi connection. Last but not least, we paid for additional bed but it...

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1Thank phooneyy

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 

Additional Information about Hatten Hotel Melaka

Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: €46 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Reservation Options:
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Hotel Style:
#4 Business Hotel in Melaka
#6 Spa Hotel in Melaka
#8 Luxury Hotel in Melaka
#9 Family Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Hatten Hotel Melaka staff and other travellers.
37 questions
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Questions? Get answers from Hatten Hotel Melaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing malacca straits and floating mosque (the mosque is beautifully illuminated at night)”
TravelIis, 18 May 2017 | Read review
“Good view, clean amenities”
putrimazuram, 17 May 2017 | Read review
“I took the Deluxe Twin Suite as it was a larger room of 37 sqm, I had the room 1738.”
zftan, 16 May 2017 | Read review
“Any room with a view would be better than rooms facing the light well.”
Yerac, 14 May 2017 | Read review
“17th Floor was good with a Sea View.”
  • Sea view
p1guru, 5 May 2017 | Read review
5 of 5
Expedia.com
US$55* /night
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Hotwire.comUS$56
Orbitz.comUS$56
Agoda.comUS$55
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*Disclaimer
Prices are for 1 room, 2 adults
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