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Hatten Hotel Melaka

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Hatten Hotel Melaka
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2,216 Reviews from our TripAdvisor Community

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Showing 2,091: English reviews
Singapore, Singapore
Reviewed 9 January 2017 via mobile

Booked a double room and stayed for 2 nights. This hotel was recommended by our travel agent and we did not know what to expect. Upon arrival, we were really impressed. The hotel boasts of many rooms and the lobby is huge. The service by counter staff were polite and efficient. The rooms are clean, spacious and comfortable. Wifi available....

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Helpful?
Thank wxyztraveller
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and warm wishes from Hatten Hotel Melaka! Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. Your detailed review will definitely help potential travellers to Melaka looking for a...

Singapore, Singapore
Reviewed 9 January 2017

I spent there two nights during my family trip in Melaka. It's a great experience and the location was strategist, too! It is right in the shopping mall and also near to many eateries around. And what else, we went for a movie at the cinema across the road. Everything was great including the variety of the breakfast buffet. Recommend...

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Helpful?
Thank Tracy C
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and warm wishes from Hatten Hotel Melaka! Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. Your review will certainly help potential travellers to Melaka looking for a good...

Reviewed 9 January 2017

I've enjoyed my previous stays at Hatten cos of the fantastic location, very polite reception staff, well designed & spacious room. But this time round, I'm abit grossed out by the cleanliness of the room. We've booked 2 rooms for this trip and they both had a musky smell and we had to head out and purchase air refresher to...

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Helpful?
Thank Sunshineeeeeeee
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and warm wishes from Hatten Hotel Melaka! Thank you for writing this review and bringing to our attention the unpleasant experience you've had during your recent stay with us. We would like to apologise for what happened, especially when you are one of our many repeat guests. We will look into your comments and identify the...

Singapore, Singapore
Reviewed 8 January 2017

It is undeniable that Hatten Hotel is located very strategically among all the malls and also close to the famous Jonker Street. This is also the reason why we will always return to this hotel when we visit Melaka. However, it can get rather chaotic during peak season (such as this dec holiday). The lobby area was alright but we...

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Helpful?
Thank JJ G
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and warm wishes from Hatten Hotel Melaka! Thank you for your supportive review and we apologise for the downsides mentioned. We appreciate your feedback, which will be shared for our teams' improvement exercise. Despite the moments of chaos you face, we hope it has not change your opinion about us and that you remain as one...

Kuala Lumpur, Malaysia
Reviewed 7 January 2017 via mobile

Loved the hotel for: 1) Location, convenient with many malls and shops nearby 2) Room, bathroom and the sitting area are spacious for the two of us 3) Beds and sheets are clean and comfy 4) Breakfast spread is pretty good, especially the nasi lemak and roti canai (for a hotel) 5) Lots of parking spaces 6) Beautiful sky lounge...

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Helpful?
Thank lingsue84
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive words and the pros and cons given. We appreciate your feedback, which will be shared for our teams' improvement exercise. We hope to see you in Hatten Hotel Melaka again soon! Have a pleasant week. Kind Regards

Singapore, Singapore
Reviewed 7 January 2017 via mobile

We booked 2 premium deluxe suite directly from Hatten website during our visit to Malacca. As promised by the hotel if we booked from the website, we were provided with complimentary room upgrade to Hatten Suite. Room was huge and clean. However, we requested for 2 extra beds but was told maximum 1 extra bed in the room was allowed....

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Helpful?
1Thank CKING_SG
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your review. We are happy to hear that you've had an awesome stay with us. Just to clarify on the extra bed request; all rooms are entitled to only one extra bed to ensure our guests get utmost comfort during their stay. We look forward to your next visit. Kind Regards

Reviewed 6 January 2017

room type - Suite room with 2 single beds (all rooms are classified as Suite - Junior suite, premier suite etc), Likes :- 1) location was excellent, 2) best for shopping - a) next to mahkota shopping mall b) Dataran Pahlawan shopping mall, c) walking distance to Mango and Esprit shops 3) Heritage site Jonker street - about 15mins walk...

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Helpful?
Thank Choy W
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive words and the pros and cons given. We appreciate your feedback, which will be shared for our teams' improvement exercise. We hope to see you in Hatten Hotel Melaka again soon! Have a pleasant week. Kind Regards

Melaka, Malaysia
Reviewed 5 January 2017 via mobile

Come here to buy a sport shoes.price is low.happy went come here to buy anything about sport.this place is very big.you can only walk from mahkota parade opposite.l am very like this place for shopping my sport shoes.

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Helpful?
Thank AzlinaShaklee
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your review. We are happy to hear that you've had an enjoyable shopping experience. Hatten Hotel Melaka's central location gives our guests the comfort of shopping at their doorstep. Choices are aplenty so you won't get bored too if you're here on a shopping spree. We look forward to your next visit. Kind Regards

Kuala Lumpur, Malaysia
Reviewed 5 January 2017

Conveniently located next to Mahkota Parade, Dataran Pahlawan and you can reach the historic old town by foot. We've stayed in a Deluxe Suite. Room was huge and clean. Bed area was warmer than the living area even though we adjusted the temperature. Bathroom was spacious but the hand shower can't switch to rain shower. Breakfast was great with wide...

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Helpful?
1Thank Nt_Angel
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive words and the pros and cons given. We appreciate your feedback, which will be shared for our teams' improvement exercise. We hope to see you in Hatten Hotel Melaka again soon! Have a pleasant week. Kind Regards

Singapore, Singapore
Reviewed 4 January 2017 via mobile

Check in was smooth this time, hassle & fuss free unlike my previous stay here. I booked for the suite with pool view & got a room on the 18th floor. perfect view especially during the new year where I could witness the fireworks clearly. Room never disappoint, as always, with very comfortable king size matress & super comfortable pillows...

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Helpful?
Thank Riyati
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive words and the pros and cons given. We appreciate your feedback, which will be shared for our teams' improvement exercise. We hope to see you in Hatten Hotel Melaka again soon! Have a pleasant week. Kind Regards

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 

Additional Information about Hatten Hotel Melaka

Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: €45 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Reservation Options:
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Hotel Style:
#4 Business Hotel in Melaka
#6 Spa Hotel in Melaka
#8 Luxury Hotel in Melaka
#9 Family Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Hatten Hotel Melaka staff and other travellers.
36 questions
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Questions? Get answers from Hatten Hotel Melaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are good”
mcgi7sk2, 24 Apr 2017 | Read review
“Ask for a room with city view”
bobchoi2010, 12 Apr 2017 | Read review
“The higher your room the quieter it becomes.”
glburatowski, 12 Apr 2017 | Read review
“get a city view room if possible”
Caven_Hoh, 8 Apr 2017 | Read review
“Rooms on the higher floor provide better views”
  • View from our room in late afternoon.
  • Spacious, well-appointed Junior Suite
OzLadyM, 5 Apr 2017 | Read review
5 of 5