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DoubleTree by Hilton Hotel Melaka

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Traveller (240)
Room & Suite (72)
Dining (53)
Overview
Hotel website
Jalan Melaka Raya 23 Hatten City, Melaka 75000 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from DoubleTree by Hilton Hotel Melaka
Special Offer: Up to 20% Off
Hotel deals
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)
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199 results
Traveller rating
123
46
13
9
8
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LanguageEnglish
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123
46
13
9
8
Show reviews that mention
All reviews makan kitchen elements mall double tree axis lounge diamond member warm cookies kids club mr paul king junior suite international variety facing inwards hotel access ayam goreng freshly baked cookies car park breakfast spread was good fantastic stay
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1 - 5 of 199 reviews
Reviewed yesterday via mobile

We arrived at the hotel in the late afternoon and the arrival experience was average, the porters at the lobby were friendly but could have been more proactive and alert of arriving guests as we had to ask for luggage assistance. The front desk is...More

Thank MichelleMinh12
Response from HermanCourbois, General Manager at DoubleTree by Hilton Hotel MelakaResponded yesterday

Dear MichelleMinh12, Thank you for taking the time to leave us a review of your recent stay with us. I am pleased to note that you find your stay here pleasant. Glad to know that you were impressed with our team members' kind and helpful...More

Hotel's Favourite
Reviewed 28 August 2018

Great hotel, reasonable price. Very very spacious room! The standard room is enough for me, my wife and my baby. The bed is on par with Hilton standard, excellent comfort! Baby cot was provided for free by the hotel. Big shoutout to Fazzlan at Tosca...More

Thank Kinna084
Response from HermanCourbois, General Manager at DoubleTree by Hilton Hotel MelakaResponded 28 August 2018

Dear Kinna084, Thank you for leaving us a great review. I am delighted to know that you enjoyed your stay here very much. Good to hear that you loved the room, food, and the facilities especially the gym. I will let Fazzlan know that he...More

Reviewed 2 days ago

Loved the service and amenitiesChose this place for the brand and was not disappointed. Staff are attentive and helpful, and are also very knowledgeable. Have stayed previously in other hotels in Melaka (Hatten) and this hotel surpassed my expectations. Rooms are new and spacious, and...More

Review collected in partnership with DoubleTree by Hilton
Thank Nana_SGP
Response from HermanCourbois, General Manager at DoubleTree by Hilton Hotel MelakaResponded yesterday

Dear Nana_SGP, Thank you for taking the time to leave us a review of your recent stay with us. I am pleased to note that you find your stay here pleasant. Glad that you enjoyed the hospitality services that were delivered by our team members...More

Reviewed 2 days ago

Lobby is at level 12. You can stop at driveway to unload your bag. There is a concierge at the ground floor who will take care of your bag. Check in was easy. Receptionist was friendly. She checked us in promptly and offered us cookies....More

Thank Eittus
Response from HermanCourbois, General Manager at DoubleTree by Hilton Hotel MelakaResponded yesterday

Dear Eittus, Thank you for taking the time to leave us a review of your recent stay with us. I am pleased to note that you find your stay here pleasant. Glad to know that our team members have done a great job in delivering...More

Reviewed 2 days ago

I visited this hotel 2 times - and all these 2 times I was very disappointed by their service. Actually, the rooms are good, but in the night in the room you can feel the strange and unpleasant odour. I ordered the pizza in the...More

Thank KL_KL2018
Response from HermanCourbois, General Manager at DoubleTree by Hilton Hotel MelakaResponded yesterday

Dear KL_KL2018, Thank you for taking the time to leave us a review of your recent stay with us. I am disappointed to hear about the shortfall in services. We would like to sincerely apologize for the unpleasant experience for both stays. Our team members...More

View more reviews
About
Description
Our hotel offers 273 rooms, including 27 suites and a luxurious Presidential Suite. Our stylish guest rooms feature a lounge chair or sofa, a 48-inch LED TV and work desk. The bathroom has a walk-in rain shower, More private toilet and deluxe bathroom amenities. Our spacious suites boast a private bedroom, a separate living area, dining table and sofa. Some suites overlook the Straits of Melaka. Family-friendly facilities include a kids club, a fitness centre, outdoor infinity pool, sauna and steam rooms. For groups there is an option to connect up to four rooms with a shared private hallway. For an authentic dining experience, this hotel offers three distinctive outlets. Makan Kitchen offers daily buffets and live cooking stations serving Malaysian and international cuisine. Tosca Trattoria Italiana features indoor and al fresco dining with stunning views, and Axis Lounge boasts a relaxing environment ideal for drinks and light snacks. In-room dining is available 24 hours. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
273
Price range
US$59 - US$116 (Based on Average Rates for a Standard Room)
Location
Malaysia > Melaka State > Central Melaka District > Melaka
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
273
Price range
US$59 - US$116 (Based on Average Rates for a Standard Room)
Location
Malaysia > Melaka State > Central Melaka District > Melaka
Photos
Traveller (240)
Room & Suite (72)
Dining (53)
Pool & Beach (14)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
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Questions & Answers
Ask a question
naz_zpx
25 September 2018|
AnswerShow all 4 answers
Response from TheGreatWhiteG | Reviewed this property |
Yes they do
1
Vote
Yvonne N
2 September 2018|
AnswerShow all 4 answers
Response from Joel_Singapore | Reviewed this property |
The pool is nice and it is easily accessible from the hotel lobby. Water temperature is nice it's not too cold.
1
Vote
AzfaB1
16 August 2018|
AnswerShow all 2 answers
Response from Ramesh G | Reviewed this property |
yes the have
1
Vote
Room Tips
"The best environment here"
haikal589
6 days ago
Read review
"Ask for highest floors of your room category."
JamalA999
2 weeks ago
Read review
"definitely higher floor"
KhL109
4 weeks ago
Read review
"Check your room and if it stinks of smoke refuse to accept it like I should have done !"
K1373GSmichaelc
11 Sep 2018
Read review
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