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Holiday Inn Express Hotel and Suites

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Holiday Inn Express Hotel and Suites
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119 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Palm Harbor, Florida, United States
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 September 2015

Drove in on Wed. PM 8/26, stayed thru Sun. AM 8/30. Front desk clerk Dwight greeted us with a very upbeat, helpful attitude that we came to see in the entire staff during our stay. Quick, easy check-in. The room was clean and well-kept; everything functioned perfectly, Sm. refrig., microwave, coffeemaker, TV. Beds ( two double ) comfortable, AC worked... More 

Helpful?
Thank Raleigh T
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon. More 

Level Contributor
175 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 September 2015

We were greeted professionally by the staff. The beds were clean and comfortable. The air conditioner was very weak and smell smoky when running. The air conditioner unit was very dusty (see picture.) The drive up the hill to the hotel wasn't too bad. Landscaping along the driveway up could be groomed more neatly and professionally.

Helpful?
Thank C3ontheroad
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you We do everything we can to ensure our guests enjoy our hotel. Please accept our... More 

North Carolina Coast, North Carolina
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 September 2015 via mobile

Desk clerk was helpful and very pleasant. Quick check in. Room was good, clean, shower was nice and good water pressure, bed was soft and clean, no bugs. breakfast was good selection of hot foods and fruit. Parking was close by Would definitely stay again.

Helpful?
Thank C C
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for letting others know how much you enjoyed your stay here at the Holiday Inn Express Hotel and Suites. We look forward to your next visit our way. More 

Clearwater, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 September 2015

The first and last impression of this hotel was the friendliness of the staff...we were checked into a room with only one king bed...since my sister decided to join us we needed two beds...in spite of the fact that the hotel was very busy, they made the room switch immediately...every employee I encountered was professional, polite and eager to accommodate... More 

Helpful?
1 Thank mackay14_11
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for letting others know how helpful our staff is here at the Holiday Inn Express Hotel and Suites. Your review and your business are appreciated. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2015

The carpets had black mold growing in it. The carpet had broken glass and debris, could not take my shoes off. No internet like they advertise. The tv's were busted and half the lights and plugs don't work. The bathroom also had mold and mildew in the tub so could not shower. No soap and the bathroom smelled so bad... More 

Helpful?
2 Thank Chris C
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future we do a better job. The next time you have the opportunity... More 

Aiken, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2015 via mobile

This hotel couldn't be more accommodating. Lorraine was at the desk when we got in late and she is WONDERFUL! She made my check in easy and I have special circumstances with my dogs. I always start at Holiday Inn Express/Suites for this reason. They're spotless, hire the right people, and have a great breakfast ready for you in the... More 

Helpful?
Thank Chrissy B
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you and your dogs enjoyed your stay here at the Holiday Inn Express Hotel and Suites. Thank you for such a nice review and we hope to be seeing you again soon. More 

Louisville, Kentucky
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 August 2015

We enjoyed our stay here but did have safety concerns regarding trying to enter the road on which the hotel is above. There are bushes blocking the view of any oncoming traffic on the driver's side. Perhaps the brush could be cut back or a traffic mirror installed. Another comment is that my wife and I were in Irondale to... More 

Helpful?
1 Thank Louis L
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

I understand that there were some issues that inconvenienced you during your stay. I thank you for bringing this issue to my attention so that we can follow-up with our team. It is through feedback as yours that we evaluate ourselves and identify the areas where we can improve. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 August 2015 via mobile

Clean hotel for good price. Friendly employees, pool very small and too warm. Dryer in room had broken plastic in it that flew out at me when I turned it on. The only negative is that the only employee working the front desk in the morning is the same person that has to manage the breakfast. Not quite fair to... More 

Helpful?
Thank Krystle1kat
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Carrollton, Georgia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 July 2015

Nice motel, convenient to I-20. Friendly staff, clean rooms, quiet. This was a one-night stay at the end of a trip and we were satisfied with the motel. The room we were in faced the back so there was no parking lot noise. I would suggest not staying in the room closest to the back door -- it would be... More 

Helpful?
Thank Carrolltonnancy
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for taking the time to let others know how much you enjoyed your stay here at the Holiday Inn Express Hotel and Suites. Your review is appreciated and we hope to see you again soon. More 

Watkinsville, Ga
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 June 2015

Just east of downtown Birmingham (10 minute drive), this is right off of the I-20 for easy access. Service was warm and friendly, the hot breakfast was excellent, and the rooms were up to usual HI Express excellent standards. We would stay here again either traveling through Birmingham or else if visiting the city.

Helpful?
Thank douge617
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you found our hotel the Holiday Inn Express Hotel and Suites, Irondale (East) Birmingham, Al. convenient and our staff warm and friendly. Thank you for such a nice review and we look forward to seeing you again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites Birmingham East-Irondale, where you'll find comfort and luxury meeting side by side. The Holiday Inn Express is located I-20 at exit 133 by I-459 exit 27. Our hotel is here to provide you with a refreshing atmosphere! We offer a free Express Start breakfast featuring at least two hot items daily! Don't forget to try our delicious cinnamon rolls! Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting. Each of our suites has a pullout sleeper sofa, microwave and mini-fridge. Each room has a curved shower rod and Kohler Stay Smart shower head. We offer services such as: free airport shuttle service from 5 AM to 11PM, free high-speed Internet access, on-site fitness and business centers, outdoor swimming pool and spacious meeting rooms. Irondale is the ideal destination for the corporate traveler with Birmingham Airport, Honda of Alabama, UAB, Imaging Business Machine and Trinity Hospital all right in our backyard! Need a fun and convenient get-away with out being in the middle of the hustle and bustle of downtown? Be sure to visit the Irondale Café, Barbers Motor Sports, Talladega Super Speedway, BJCC, Birmingham Civil Rights Institute, Bass Pro Shop and Vulcan Park while in Birmingham! The Holiday Inn Express Hotel & Suites is a favorite for business travelers and families who are visiting the Birmingham area. Let us prove to be your favorite too! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites

Address: 811 Old Grants Mill Rd, Irondale, AL 35210
Region: United States > Alabama > Irondale
Price Range: €90 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Irondale
Holiday Inn Irondale
Irondale Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites staff and other travellers.
2 questions
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Raymond, Maine
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose room 203, in case they haven't fixed the TV remote. Better to stay on first floor so you don't need to use the slow elevator.”
 of 5 bubbles LizK655, 13 Sep 2016 | Read review
“Highest floor less noise”
 of 5 bubbles KizieC, 23 Jul 2016 | Read review
“easy on/off I20”
 of 5 bubbles kathyj256, 28 Jun 2016 | Read review
“use the floors and not the 1st floor, a little noisey with the coming and going”
 of 5 bubbles aberts2015, 15 Jun 2016 | Read review
“The Wifi was horrible! Don't even try to use it!!”
 of 5 bubbles DeniseA72, 26 Oct 2015 | Read review
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