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All reviewscinnamon rollsbagelsroom was cleansmall roomwould stay here againthe entire stafffirst floorthe breakfast areabreakfast was excellentstaff was very friendly and helpfulfresh fruitsouthern hospitalitygreat roombirminghamdeskinterstatedrain
Stopped for one night after a 9 hour drive. Hotel was clean, staff friendly & professional, room comfortable and well appointed. Pretty much what you expect at a Holiday Inn. Breakfast was excellent! Lots of choices.
I held a meeting in this hotel last week. The company I train for sends explicit set up instructions, with pictures. I was told they put the items in the room, but it was up to me to set the room because every trainer wanted...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 1 October 2017
Thanks for choosing us for your business needs. I am sorry to hear about your disappointment with the meeting room set-up. This will be communicated with hotel management internally to avoid any misunderstanding in the future. We are committed to being better and...More
This was a travel stop, and while the hotel is currently being updated, the room was old and dated. The bathroom was dingy, and while clean, did not look clean because of mildew stains on the tiles, etc. We were upgraded to a "suite", but...More
Thank Kendra C
Response from Randy S, Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 26 July 2017
Thank you for your comments. We take all reviews seriously and want to let you know we are renovating our rooms which includes almost rebuilding the bathrooms. Please let me know the next time you are in the area and I will make sure to...More
This Holiday Inn Express was a little dissappointing. The drain in the shower did not operate properly so it filled with over 6" of water. I told the desk when I checked out, but certaining housekeeping should have reported the issue as I'm sure the...More
Thank Joanne S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 8 July 2017
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the inadequate condition of the bathroom and the smoking smell in the breakfast area. I...More
The hotel was very clean and a good place to rest. The rooms were small but we rested well on the Queen size beds. The breakfast was very good. The pool was questionable, It was a little cloudy. It was a little pricey for such...More
Thank Laura S
Response from Randy S, Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 16 June 2017
Thank you for your comments! I apologize our pool was not up to standards when you stayed with us. I personally took a sample to our pool company and completed their suggestions and the water is crystal clear now! Please feel free to contact me...More
Response from Bultaco827 | Reviewed this property |
Plenty of restaurants. Across the street/intersection and up the hill you will see something that looks like an amusement area. There are a couple of places to eat there. I ate at a small family operated pizza joint. It was... More
Plenty of restaurants. Across the street/intersection and up the hill you will see something that looks like an amusement area. There are a couple of places to eat there. I ate at a small family operated pizza joint. It was "okay" and inexpensive. The people were very nice.
If you feel like traveling a couple of miles you will find a Waffle House, Pizza Hut and a few other places. Even a Walmart if you want to get a few things for the fridge. There is also a BBQ place. Pretty busy and pretty good.