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Holiday Inn Express Hotel and Suites Birmingham East

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Traveller (10)
Room & Suite (15)
Dining (2)
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Overview
  • Excellent21%
  • Very good37%
  • Average23%
  • Poor11%
  • Terrible8%
Travellers talk about
“cinnamon rolls”(9 reviews)
“bagels”(6 reviews)
“room was clean”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel and Suites Birmingham East
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Offers from Holiday Inn Express Hotel and Suites Birmingham East
Special Offer: Book Direct and Save
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Reviews (142)
There are newer reviews for Holiday Inn Express Hotel and Suites Birmingham East
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Traveller rating
31
47
34
17
12
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Time of year
LanguageEnglish
31
47
34
17
12
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All reviewscinnamon rollsbagelsroom was cleansmall roomwould stay here againthe entire stafffirst floorthe breakfast areabreakfast was excellentstaff was very friendly and helpfulfresh fruitsouthern hospitalitygreat roombirminghamdeskinterstatedrain
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11 - 15 of 141 reviews
Reviewed 17 September 2017

Stopped for one night after a 9 hour drive. Hotel was clean, staff friendly & professional, room comfortable and well appointed. Pretty much what you expect at a Holiday Inn. Breakfast was excellent! Lots of choices.

Thank jsander830
Reviewed 17 September 2017

I held a meeting in this hotel last week. The company I train for sends explicit set up instructions, with pictures. I was told they put the items in the room, but it was up to me to set the room because every trainer wanted...More

Thank Jewelry_Lover1952
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 1 October 2017

Hi Lover1952, Thanks for choosing us for your business needs. I am sorry to hear about your disappointment with the meeting room set-up. This will be communicated with hotel management internally to avoid any misunderstanding in the future. We are committed to being better and...More

Reviewed 25 July 2017

This was a travel stop, and while the hotel is currently being updated, the room was old and dated. The bathroom was dingy, and while clean, did not look clean because of mildew stains on the tiles, etc. We were upgraded to a "suite", but...More

Thank Kendra C
Response from Randy S, Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 26 July 2017

Thank you for your comments. We take all reviews seriously and want to let you know we are renovating our rooms which includes almost rebuilding the bathrooms. Please let me know the next time you are in the area and I will make sure to...More

Reviewed 23 June 2017

This Holiday Inn Express was a little dissappointing. The drain in the shower did not operate properly so it filled with over 6" of water. I told the desk when I checked out, but certaining housekeeping should have reported the issue as I'm sure the...More

Thank Joanne S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 8 July 2017

Hi ChurchHillVA, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the inadequate condition of the bathroom and the smoking smell in the breakfast area. I...More

Reviewed 10 June 2017 via mobile

The hotel was very clean and a good place to rest. The rooms were small but we rested well on the Queen size beds. The breakfast was very good. The pool was questionable, It was a little cloudy. It was a little pricey for such...More

Thank Laura S
Response from Randy S, Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 16 June 2017

Thank you for your comments! I apologize our pool was not up to standards when you stayed with us. I personally took a sample to our pool company and completed their suggestions and the water is crystal clear now! Please feel free to contact me...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Shuttle Bus Service
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$92 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$92 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (10)
Room & Suite (15)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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carlota132
8 November 2014|
AnswerShow all 4 answers
Response from Bultaco827 | Reviewed this property |
Plenty of restaurants. Across the street/intersection and up the hill you will see something that looks like an amusement area. There are a couple of places to eat there. I ate at a small family operated pizza joint. It was... More
0
Votes
Chris H
8 September 2014|
AnswerShow all 5 answers
Response from Sandra H | Reviewed this property |
I like to contact the hotel itself in advance to find out if these are available so that I will not be disappointed when I arrive.
0
Votes
Room Tips
"Check your room before accepting"
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"Don't choose room 203, in case they haven't fixed the TV remote. Better to stay on first floor so you..."
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"Highest floor less noise"
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"easy on/off I20"
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