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All reviewscinnamon rollsbagelsroom was cleanlarge bathroombirmingham airportwould stay here againthe entire stafffirst floorthe breakfast areabreakfast was excellentstaff was very friendly and helpfulwater pressurefresh fruitsouthern hospitalitygreat roomdeskdriveway
Stayed here with Team for youth soccer tournament. Hotel is convenient to fields BUT that’s not always a good thing.
Hotel overall is in need of some updating. Cabinet with fridge on room was broken. Shower head about to fall off. AC unit ... well...More
Response from Randy S, Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 13 March 2018
I want to start by apologizing for your less than perfect experience! This is not our standard and I would love the opportunity to speak with you in person. Please feel free to call me at the hotel at your convenience. First of all I...More
The hotel not spotless but it was ok for a quick overnight stay. The staff was very friendly and helpful. I had a few issues with finding hairs in my room. That is a huge pet peeve of mine. Breakfast was good.More
Response from Randy S, Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 3 weeks ago
Somehow I missed this review back in January. I'm so sorry your room was not perfect. We would love to have you stay with us again to show this stay was an exception. We look forward to having you anytime! Please contact me at your...More
the room I had was a good distance away from the elevator and the vending machines yet there was a very loud mechanical noise that went on all night. Rooms on both sides.
The rooms need a good cleaning. staff was great.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 14 January 2018
I am grateful to you for being one of our guests atHoliday Inn Express And Suites Birmingham Irondale (East), and getting out of your way to leave us your feedback. I understand that your stay was not a complete success because of the...More
This has to be the worst HIE I’ve ever stayed in.
Outside looked great. Lobby looked great.
Room was outdated. Needed some TLC.
In the morning, the stairwell was full of trash bins blocking the fire escape!!! Not too happy my safety is not important...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 3 January 2018
Thanks for opting to stay with us and taking the time to share your comments. I am glad that you find our hotel exterior and lobby pleasing to the eyes. However, I regret to learn that the condition of the rooms and upkeep...More
The Inn is attractive from the outside. The lobby was pleasant. The front desk lady was accommodating.
The TV remote &/or TV did not work. We were given another room. Both rooms smelled like a nursing home. The refrigerator made noise all night.
Thank Sue G
Response from Randy S, Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 27 November 2017
Thank you for taking the time to share your comments. I apologize you had a less than perfect stay. I am sharing your comments with the owner and other managers and we will address all the issues you stated. As far as Breakfast, we serve...More
Response from Bultaco827 | Reviewed this property |
Plenty of restaurants. Across the street/intersection and up the hill you will see something that looks like an amusement area. There are a couple of places to eat there. I ate at a small family operated pizza joint. It was... More
Plenty of restaurants. Across the street/intersection and up the hill you will see something that looks like an amusement area. There are a couple of places to eat there. I ate at a small family operated pizza joint. It was "okay" and inexpensive. The people were very nice.
If you feel like traveling a couple of miles you will find a Waffle House, Pizza Hut and a few other places. Even a Walmart if you want to get a few things for the fridge. There is also a BBQ place. Pretty busy and pretty good.