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Quality Inn & Suites Huntsville

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Quality Inn & Suites Huntsville
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176 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Huntsville
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Showing 174: English reviews
Knoxville, Tennessee, United States
Reviewed 21 January 2016 via mobile

Everything seemed very clean and well kept. Bathroom was very clean, love the shower head. Bed was nice and we'll made, the problem came in when I turned the sheets down, there was quite a bit of hair in the sheets in the lower leg area, it looked really bad.... I slept on top of the top sheet. Breakfast was...

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Helpful?
Thank Jeff W
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Jeff: First, let us thank you for the time you took to review our hotel. As managers we can not be everywhere all the time so we count on the eyes of our guest. We want to apologize for your stay. I will hand this to the proper department heads and insure that this does not happen again and...

Northridge, CA
Reviewed 5 January 2016

I was in town on business. The front desk staff was friendly and knowledgable. It was the holidays, so the Christmas tree in the lobby made me happy. The rooms had decent furniture, good TVs, clean everything. It was basically a nice, clean, comfy place to stay. The bathtub was, without a doubt, the cleanest tub I've ever seen in...

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Helpful?
Thank Anne S
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Anne: Thank you for taking the time to review our hotel. We appreciate all the great things you said. We use these reviews to help train and teach the employees what guest expect. We appreciate guest like you and hope to see you back real soon. Kevin Hudson Manager

Reviewed 2 December 2015 via mobile

The room was pretty comfortable and clean HOWEVER, upon checking the sheets on one of the queen beds, I realized they had not been changed, were dirty and had hairs in them. I won't blame them for this because I know that housekeeping remakes beds of guests in rooms that are still occupied daily and if a different housekeeper enters...

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1Thank wmb2576
Glossop, United Kingdom
Reviewed 30 October 2015

We had made a reservation at this hotel through Best Western - imagine our surprise when we arrived & found a Quality Inn! Black mark to BW for not informing us of the change. As this was our first (& probably last!) experience of Quality Inns I have no benchmark for comparison, but as a Best Western Plus, which is...

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Helpful?
Thank Dave B
Skillman, New Jersey
Reviewed 22 October 2015 via mobile

Changed to Quality Inn just before arrival from Best Western. Had prepaid with BW points which they did not honor. Room smelled of smoke. Shabby and poorly designed rooms. Mediocre breakfast. Go somewhere else. Only good thing is it is cheap.

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1Thank orchiddoc
Lakewood, Washington
Reviewed 17 October 2015 via mobile

Hotel stink like cigarette smoke and the continental breakfast leaves much to be desired. Customer service is not great. I've been trying to get a receipt emailed all week and keep being told it was sent when it wasn't and finally several calls later informed that they can't find record of my stay.

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1Thank Nicole M
Lincoln, Nebraska
Reviewed 7 October 2015

Garmin found the Best Western but it is now a Quality Inn. Changed hands 2 weeks before we arrived. Very nice place. Very clean and comfortable rooms, breakfast was very good with lots of variety. Staff was friendly and knowledgeable.

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Thank Mary S
Georgia
Reviewed 21 September 2015

We were there for a motorcycle rally downtown. The check in was the best. Nitee had our rooms ready and waiting on us . The rooms were clean, bath room clean with a lot of towels. breakfast was ready every morning between 5:30 & 6:00 Am. The staff went out of there way to make sure we had everything we...

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Thank streetrodtraveler
Hobe Sound, United States
Reviewed 20 September 2015

This hotel changed its affiliation literally "30 minutes" ahead of our arrival. The rooms were dated in fixtures and decor and despite being large and somewhat clean, had a shabby look about them with closet doors hanging unattached and moldy smell everywhere

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Thank Christopher P
Pontotoc, Mississippi
Reviewed 15 September 2015

I reserved 2 rooms for 3 day for a getaway with my best friend, 3 of my grandchildren and 3 of hers. I had a regular room with 2 beds. She had a king suite with kitchenette. Both rooms were clean and comfortable. Hotel employees were always nice and helpful. The only complaint we have is that the breakfast was...

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Helpful?
Thank Pat38863

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service

Additional Information about Quality Inn & Suites Huntsville

Address: 6200 Torok Cir, Huntsville, AL 35806-1783 (Formerly BEST WESTERN PLUS Rocket City Inn & Suites)
Region: United States > Alabama > Huntsville
Price Range: €66 - €91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Huntsville 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Rocket City Inn And Suites
Best Western Plus Rocket City Hotel Huntsville
Best Western Huntsville
Huntsville Best Western
Hotel Style:
#11 Romantic Hotel in Huntsville
#20 Business Hotel in Huntsville
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Huntsville staff and other travellers.
1 question
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Columbia City, Indiana
over a year ago

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Questions? Get answers from Quality Inn & Suites Huntsville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on the 1st floor and ask for a room on the east side”
 of 5 bubbles LouisB338, 8 Apr 2016 | Read review
“Both of our rooms were quiet and comfortable. The King Suite with was on the 1st floor near the back door, which was convenient.”
 of 5 bubbles Pat38863, 15 Sep 2015 | Read review
“The rates are cheap; be prepared to do some cleaning yourself when you check in.”
  • King suite whirlpool tub
  • King Suite bedroom
  • King Suite bedroom
  • King suite living room
  • King suite living room
  • King Suite kitchenette & workspace
  • Entryway of King Suite
  • Dirty whirlpool tub
 of 5 bubbles VintagePro, 5 Aug 2015 | Read review
“Third floor was very quiet.”
 of 5 bubbles 905tanyaw, 29 Apr 2015 | Read review
“Smoking, Accessable rooms are exterior facing”
 of 5 bubbles KingAlO, 25 Mar 2015 | Read review
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