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Extended Stay America - Huntsville - U.S. Space and Rocket Center

ExtendedStayUS$87*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$87*
US$87*
US$87*
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Extended Stay America - Huntsville - U.S. Space and Rocket Center
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22 Reviews from our TripAdvisor Community

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Showing 21: English reviews
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Reviewed 1 week ago NEW

The only nice thing I can say about this place is that the room was clean. We should have known how things would be when checking in. My husband had luckily paid in advance when he booked the room. Everyone coming into the office while he was checking in was having problems with billing. Don't know if this is a...

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Helpful?
1Thank Joanne B
00esa, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Joanne, thank you for choosing our hotel on your visit to the area. We were disappointed to read that we did not live up to our standards, and we are truly sorry your stay was anything less than exceptional. We regret the inconvenience you and your husband encountered. We hope you both will consider giving us another chance to prove...

North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 11 October 2016

Met Jimmy at the front desk when checking in. He was just a little more friendly than most front desk people I meet. He had a pleasant, genuine way about him that cannot be taught. While Jimmy was checking me in I mentioned how I like coffee and when I got my supplies he gave me a few extra bags...

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Helpful?
Thank zcgaynor1976
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Thank you for taking the time to write a review of your stay. We pride ourselves on providing excellent customer service, so we are happy to hear we met this goal during your stay. I will share your wonderful comments with Jimmy and the staff. Thank you again for posting your review. We do hope that you will return to...

Los Angeles, California
Reviewed 1 week ago via mobile

I had a conference at the Von Braun center and stayed here 2 nights. The location was good, room was clean, good value for the low price. I did see the cats that other reviews mentioned, luckily they were quiet while I was there.

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Helpful?
Thank Todd H
00esa, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Todd, thank you for choosing Extended Stay America - Huntsville - U.S. Space and Rocket Center while here for a conference. We are glad to know you not only enjoyed your room and our convenient location but also found us to be a good value. We appreciate your kind feedback and hope to see you again in the future. Sincerely,...

Atlanta, Georgia
Reviewed 3 weeks ago via mobile

Stayed here for 2 months. Avoid room 114 if you're a light sleeper, the commercial washers are behind this room and fun ALL night. And sound a fog horn when the cycle ends. The Wi-Fi is a joke. Unless you are used to dial-up then you'll be right at home. HVAC in the rooms are on a motion sensor and...

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Helpful?
1Thank k2mykel
00esa, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

We appreciate your comments and apologize for failing to live up to your expectations. Our hotels are known for their attention to detail and good service, and we are sorry to disappoint you. Your comments will be reviewed with our team to ensure we focus on correcting and preventing such mistakes. We hope you will give us an opportunity in...

Fayetteville, Tennessee
Reviewed 3 weeks ago

Loved front desk clerk-she was professional & effcient. The rate is good & close to places to eat and see. Also good hotel for out of town workers as the rooms have little kitchens in them. Our room was on third floor and we got a lot of good exercise going up and down the steps. Place was attractive and...

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Helpful?
Thank KELLYRAE M
Reviewed 11 April 2017 via mobile

Room was clean. Bed was comfortable. The night front desk clerk was friendly. Stores are within a few miles of the hotels if you need to grab anything for more than a one night stay. Even thought it's next to the highway it was rather quiet.

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Helpful?
Thank Seneca R
Manager_11525, Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Thank you for writing such a positive review of our hotel. We really value your great feedback about the rooms being clean and comfortable. Thank you for choosing Extended Stay America. We hope to see you again soon.

Silver Spring, United States
Reviewed 1 April 2017

Overall, poor hotel. There were roaches in the first room we were assigned; Wi-Fi quality was poor at best (had to sit on the phone with customer service for nearly 30 minutes to get my devices to connect); breakfast (if you can call it that) wasn't worth much (hot water, coffee, mini muffins, granola bars, no juice boxes, no water...

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Helpful?
1Thank Bryan S
Houston, Texas
Reviewed 13 March 2017

1. After taking the time to fill out the third party payment form a week ahead of time and specifically putting my credit card on file so that when my employees arrived they would not be asked for a card to cover incidentals, they were told no card was on file and had to present one. I had to call...

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Helpful?
1Thank ChanceHouston
Reviewed 13 March 2017 via mobile

It could have used a little bit more attention to detail, but for what I paid, it was well worth it. Would definitely stay again and recommend. I stayed for my honeymoon 3-11-17 - 3-12-17 and we were warmly greeted. It is accessible to everything Huntsville has to offer!

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Helpful?
Thank Hannah H
Manager_11525, Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

The team and I appreciate your positive remarks. It's great to hear that you had a comfortable experience at our hotel and that you would recommend us to others. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 8 March 2017

I want to be the first GSR to say thank you all for the comments and visiting our property. The entire Extended stay america staff are working overtime to make sure you have the BEST EXPERIENCE EVER..

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Helpful?
Thank Jimmy E
Manager_11525, Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Your feedback is important. Thank you for sharing. It is great to read how well you were accommodated by our staff and that they made a positive impression through excellent customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Huntsville - U.S. Space and Rocket Center

Address: 4751 Governors House Dr SW, Huntsville, AL 35805-3221
Region: United States > Alabama > Huntsville
Price Range: €57 - €81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Huntsville - U.S. Space and Rocket Center 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Extended Stay Huntsville
Huntsville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Huntsville - U.S. Space and Rocket Center staff and other travellers.
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Questions? Get answers from Extended Stay America - Huntsville - U.S. Space and Rocket Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a better hotel”
joannebK640DP, 17 May 2017 | Read review
“The view of the city from the 3rd floor.”
jimmye6, 7 Mar 2017 | Read review
“Ask Jimmy for a quiet room and he will do what he can.”
zcgaynor1976, 11 Oct 2016 | Read review
“The hotel was quiet except for the guy jogging on the floor above me!”
pcardout, 20 Aug 2016 | Read review
“Choose the top floor, you won't hear your neighbor above you.”
andymV6743IQ, 15 Jul 2016 | Read review
5 of 5
ExtendedStay
US$87* /night
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Prices are for 1 room, 2 adults
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