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Residence Inn Birmingham Hoover

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Birmingham Hoover
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239 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Reviewed 2 weeks ago

There was a little mix up with our room and the staff jumped right on and fixed the problem. Glad we chose this place for our getaway from home. Next time we stay there i bring something to put on the grill. That's right they allow you to cook outside on the patio. Awesome time

Thank Shunda R
Nicholas R, Front Office Manager at Residence Inn Birmingham Hoover, responded to this review

I am so glad we were able to resolve the issue with your room and rectify the situation! Our team works hard to ensure every guest has a memorable experience. Please take full advantage of our outdoor grills and enjoy the summer with us at the Residence Inn Hoover! We hope to see you soon!

Franklin, Tennessee
Reviewed 3 weeks ago

Being a Marriott Platinum Elite member, this has become our favorite Marriott property. Being recently remodeled always shows a property owner who takes pride in his facility. The reason, though that this has become our favorite Marriott properties is the staff. Nick Reese is a role model for how the staff should welcome its guests. He is so friendly and...

Thank DJM37064
Nicholas R, Front Office Manager at Residence Inn Birmingham Hoover, responded to this review

Thank you for taking the time to comment on your stay! We pride ourselves on creating memorable experiences for all of our guests and I'm delighted to know that our staff's hard work and determination paid off for you! Thank you so much for the kind words and we look forward to your future stays with us! Nick R.

Hoover, Alabama
Reviewed 3 weeks ago

My family and I have been displaced for over a week due to home renovations that took longer than anticipated. Sarah and Nick have been outstanding in helping us extend our stay each day! Not being able to go home is difficult; Sarah and Nick's professionalism and wilingness to work with us on our ever changing plans has made it...

Thank DiMcNair1966
Nicholas R, Front Office Manager at Residence Inn Birmingham Hoover, responded to this review

Thank you for taking the time to comment about your recent stay with us! We pride ourselves at creating memorable experiences for all of our guests. Congratulations on getting your home back! It is great to know that we were able to make your stay a little more comfortable while you were displaced and look forward to seeing you in...

Almont, Michigan
Reviewed 4 weeks ago

My stays here have always been very nice. A very family type of atmosphere, I'm always here on business and they are very accomodating. One young lady, Sara, always has a wave and a smile and makes you feel right at home. On a couple of occasions, the room I was given had issues and she remedied the situation very...

Thank bugsy069
Costel H, General Manager at Residence Inn Birmingham Hoover, responded to this review

Thank you for choosing to stay at the Residence Inn Birmingham Hoover. We are pleased the Hoover team delivered excellent service. We look forward to see on your next trip. Costel H.

Reviewed 16 April 2017 via mobile

Our family had a prom celebration at this location.The staff is very friendly, great customer service and made sure that we were taken care of. If ypu ever want a great place to ha e a event, I highly recommend the Residence Inn. Big kudos to Sarah and Kia, they were great!!!

Thank Bamagirl7707
Nicholas R, Front Office Manager at Residence Inn Birmingham Hoover, responded to this review

Thank you for taking the time to comment on our hotel in such a great light! I'm thrilled that we were able to make your prom event even more enjoyable! We pride ourselves on creating memorable experiences for all of our guests and we look forward to your next stay! Nick R.

Reviewed 12 April 2017 via mobile

The bed was terrible. Sank in the middle, dirty bathroom, have to open over to open the drawers for silverware. Spoke to manager and got lip service. Will never stay there again. Lifetime platinum member with Marriott

Thank Todd B
Alyssa S, Manager at Residence Inn Birmingham Hoover, responded to this review

Dear Mr. Bowen, I truly regret that you left with such a terrible experience and impression, please know your comments and issues are very important to us and are being addressed as promised. Please know upholding our commitment to provide you with a memorable experience with exceptional service is our main goal, we hope to have an opportunity to better...

Montevallo, Alabama
Reviewed 6 March 2017

I am a platinum premier member at Marriott and I/we have stayed all over the world with them. Also stayed at other hotel chains and the Marriott has always been our favorite. My daughter and I have been living at Residence Inn since March 2016, due to a house fire, and we could not ask for a better home. All...

Thank twisterbama
Benjamin V, General Manager at Residence Inn Birmingham Hoover, responded to this review

twisterbama, We truly appreciate you staying with us, and we are elated to be your home away from home! We know that it has been a tough time for you, and we are just happy to be here to help you smile at the end of the day! We are here for you anytime! Sincerely, Ben V Assistant General Manager...

Reviewed 4 March 2017 via mobile

I'm a lifetime platinum premier member at Marriott and I've stayed all over the world with them. Overall, a great hotel chain. I was relocating to Birmingham from Atlanta and decided to stay at this property with my wife. This was absolutely the worst Marriott branded hotel - experience that I've ever had in over 30 years of travel (2000+...

Thank Marc H
Benjamin V, General Manager at Residence Inn Birmingham Hoover, responded to this review

“Dear Marc H, Thank you for your review, and I am very sorry that we did not meet your expectations. Our goal is to provide the highest level of service and ensure that every guest leaves our hotel with pleasant memories and a desire to return. I am so sorry that your stay was anything less than wonderful. My contact...

Selma, Alabama
Reviewed 21 February 2017 via mobile

Enjoyed the stay, but was uncomfortable with who checked me in. Not sure if he/she was in a pleasant mood. Breakfast was delicious and Jasmine was very attentive to us. The rooms were clean and are kept in great condition.

Thank effwilliams
Benjamin V, General Manager at Residence Inn Birmingham Hoover, responded to this review

effwilliams, We appreciate you staying with us and we are pleased that you enjoyed your visit. However, we would like to discuss your check in experience further. When you are available please contact me @205-733-1655. Thank you!

Reviewed 17 February 2017

We stayed four nights at the Residence Inn in Hoover Alabama. It was a return home for a family funeral and the staff at the hotel (they did not know the situation) made a hard time a little easier. We would especially like to thank Norma in the kitchen and Nick at the front desk. We arrived for breakfast after...

Thank Michael C
Benjamin V, General Manager at Residence Inn Birmingham Hoover, responded to this review

Michael C, It elates us to hear that our team could add some relief to you during your time of need. Nick and Norma have been essential members of our team for a while and we are glad that they were able to leave such an impression with you! We truly appreciate your kind words and we will gladly share...

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Residence Inn Birmingham Hoover is an all-suite extended stay hotel in Hoover, AL offerirng an ideal location off I-459, fully equipped kitchens, and complimentary WiFi, a daily breakfast buffet, parking, and evening socials at Inn Mix (M-W) featuring food and drinks. Unwind after a busy day on the road in one of our spacious studio, one bedroom, or two bedroom suites. Be healthy and happy while on the road by swimming some laps in our outdoor pool or fitting in a work out in the 24-hour fitness center. ... more   less 

Additional Information about Residence Inn Birmingham Hoover

Address: 2725 John Hawkins Pkwy, Hoover, AL 35244-4004
Region: United States > Alabama > Hoover
Price Range: €109 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Birmingham Hoover 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Residence Inn Birmingham Hoover Hotel Hoover
Hotel Style:
#1 Romantic Hotel in Hoover
#1 Business Hotel in Hoover
#4 Family Hotel in Hoover
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Questions & Answers

Questions? Get answers from Residence Inn Birmingham Hoover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“kid friendly”
194shundar, 8 May 2017 | Read review
“Request a room on the rear of the property away from John Hawkins Parkway”
DJM37064, 1 May 2017 | Read review
“rooms at the back are the quietest”
  • view from queen bedroom
twisterbama, 6 Mar 2017 | Read review
“First floor was perfect for easy access and was quiet.”
rolandd228, 10 Jan 2017 | Read review
“Rooms at the end of the hall are easier to access.”
KTowner10, 2 Jan 2017 | Read review
5 of 5
US$102* /night
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Residence InnUS$113
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Prices are for 1 room, 2 adults
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