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Phoenix All Suites Hotel West

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464 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Columbia
Reviewed 6 days ago NEW

Just what we needed. Clean, well equipped, close to everything and friendly desk clerk. A great beach view. We didn't use the pool or hot tub (which wasn't warm). But it was very windy and wouldn't have used it if it had been warm because of that.

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Helpful?
Thank Brenda B
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you very much for your 5 star review! We are pleased to read that you enjoyed your stay. We thank you for your honest feedback and look forward to welcoming you again soon. -Brett/Robinson Social Team

Foley
Reviewed 1 week ago NEW

Really had a nice time. Room was clean and newly decorated. Loved it. Great view! Staff was friendly and helpful. Awesome property and price was great! If you have never stayed at this property you should consider it.

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Helpful?
Thank theresa12574
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you so much for your 5 star review! We are so glad to know that you enjoyed your stay enough to recommend it to others. We look forward to the pleasure of welcoming you again soon. -Brett/Robinson Social Team

Bay Minette, Alabama
Reviewed 1 week ago

Nice. Clean. Enjoyed everything. Would do it again. Found this a nicer option than condos yet had everything a condo offers. The booking lady worked with me to chose the foot etc best suited for our needs. My sister has disabilities and we were pleased with her suggestions.

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Helpful?
Thank Pamela V
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for the great 5 star review! We are glad to hear that you enjoyed your Christmas vacation with us. We hope to welcome you back again soon! - Brett/Robinson Social Team

Reviewed 1 week ago via mobile

I have been to Gulf Shores before and stayed in a hotel but this was more than just a hotel. It was more like a condo. We had a full kitchen and covered parking. We were also close to some of the night life, even though there was not much that time of year. We walked the beach and even...

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Helpful?
Thank W3083UZmarkh
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for the great review! We are very happy to hear that you enjoyed your New Year weekend and it sounds like you were able to create some great memories. We hope to welcome you back again soon! - Brett/Robinson Social Team

Franklin, Tennessee
Reviewed 5 weeks ago

This was second last min get-away in the last two months and we stayed here both times!! Can't say a bad thing about it. The price is right, it's close to everything, wifi works, friendly service. Also liked no cleaning fee and no minimum nights. Works for us!

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Helpful?
Thank 57Lou
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for choosing us twice! We love repeat guests and five stars. We hope to see you again soon. -Brett/Robinson Social Team

Columbus, Mississippi
Reviewed 9 December 2016

We stayed at Phoenix All Suites west for Thanksgiving week. The location is outstanding - walking distance to The Hangout, Pink Pony Pub, gift shops. Next door to Bahama Bob's. Nice kitchen, beds were comfortable. balcony and view were perfect.

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Helpful?
Thank juliemG4093KQ
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

We appreciate the excellent review and are so happy you decided to spend your Thanksgiving at the beach with us! We look forward to seeing you again. -Brett/Robinson Social Team

Little Rock, Arkansas
Reviewed 3 December 2016

This is a trip I look forward to 4-5 times yearly! Awesome place to stay and I will always stay here! My family and I enjoy the beach and the convenience of the hotel as well as the great space make this a perfect getaway!

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Helpful?
Thank kaywllmsn
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

We love our repeat guests! Thank you for the wonderful review and trusting us for your getaways. -Brett/Robinson Social Team

Nashville, Tennessee
Reviewed 2 December 2016

Great beach Thanksgiving! Room was great, clean & convenient. Friendly and courteous staff. Great location on beach and close to restaurants and everything else. Thank you Brett Robinson! We'd definitely stay again.

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Thank 165cariw
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

We appreciate the excellent review and are so happy you decided to spend your Thanksgiving at the beach with us! We look forward to seeing you again. -Brett/Robinson Social Team

Leitchfield, Kentucky
Reviewed 2 December 2016

We took a spur of the moment trip to Gulf Shores and it was our first time visiting. The condo was beautiful and very clean and convenient. The property was very well maintained and the views were breathtaking! We went in the fall and it was so peaceful. Everyone was very friendly and we look forward to visiting again.

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Helpful?
Thank tracylD8978KA
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for choosing us for your first visit to Gulf Shores! We appreciate the excellent review and hope to see you again soon! -Brett/Robinson Social Team

HUNTSVILLE
Reviewed 2 December 2016

The floors were not as clean as we would expect from Brett-Robinson. Pots and pans were not plentiful. Good supplies and paper goods. Great sofa bed and king size bed. All And all a good experience at a great price. Really good for families on a budget. Bahama Bobs next door was also a good new find for us.

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Helpful?
Thank James A
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for taking the time to write a review! We are so happy you had a good experience. -Brett/Robinson Social Team

55 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for a beachfront hotel in Gulf Shores, AL then you've found it! Phoenix All Suites West offers the luxury of a condo with the amenities of a hotel. The hotel offers friendly service, condo-style amenities, convenient locations with direct beach access and, of course, unforgettable memories. Phoenix All Suites West is strategically located to give you easy access to all that Gulf Shores has to offer. It's just a half-mile west of Hwy. 59 on West Beach Boulevard. Great restaurants and shops are within walking distance. There's a lot to experience while visiting Gulf Shores, make sure you choose a location that is close to where you want to be! ... more   less 

Additional Information about Phoenix All Suites Hotel West

Address: 533 W Beach Blvd, Gulf Shores, AL 36542-6435
Region: United States > Alabama > Gulf Shores
Number of rooms: 88
Also Known As:
Phoenix Hotel Gulf Shores
Phoenix Hotel West
Hotel Style:
#2 On the Beach Hotel in Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix All Suites Hotel West staff and other travellers.
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Questions? Get answers from Phoenix All Suites Hotel West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean, newly decorated, and awesome. ”
 of 5 bubbles theresa12574, 10 Jan 2017 | Read review
“Higher floors have been updated recently. ”
 of 5 bubbles 57Lou, 13 Dec 2016 | Read review
“We were on the eleventh floor. Employees were all friendly and helpful.”
 of 5 bubbles 995JamesA, 2 Dec 2016 | Read review
“Nice size room for 2 to 4 people..”
 of 5 bubbles jok431, 30 Nov 2016 | Read review
“We were told it was in the middle of the unit-which many times means long walks to elevator, but not in this case. Any unit works! ”
 of 5 bubbles Cshrews, 8 Nov 2016 | Read review
5 of 5