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    Phoenix All Suites Hotel

    201 E. Beach Blvd., Gulf Shores, AL 36542
    Hotel website
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    1/10/2017 2/10/2017
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    Traveller (58)
    Room & Suite (223)
    Pool & Beach (107)
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    Overview
    • Excellent40%
    • Very good30%
    • Average15%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “pink pony pub” (36 reviews)
    “bunk beds” (45 reviews)
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Suites
    Kitchenette
    Wheelchair Access
    Self-Serve Laundry
    Private Balcony
    All hotel details
    Offers from Phoenix All Suites Hotel
    Offers & Announcements: Low Winter Hotel Prices
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    Hampton Inn Gulf Shores
    242 reviews
    #3 of 25 hotels in Gulf Shores
     
    Microtel Inn & Suites by Wyndham Gulf Shores
    1,163 reviews
    #10 of 25 hotels in Gulf Shores
     
    Country Hearth Inn Gulf Shores
    118 reviews
    #22 of 25 hotels in Gulf Shores
     
    Paradise Isle Resort
    50 reviews
    #13 of 25 hotels in Gulf Shores
     
    Write a Review
    Reviews (663)
    There are newer reviews for Phoenix All Suites Hotel
    See the most recent reviews
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    21 - 25 of 663 reviews

    Reviewed 2 weeks ago

    Elevators extremely Slow and not always operable. Elevators very dirty, Grounds not maintained. Room size is adequate. In need of updating. Matress needs to be replaced. Housekeeping needs to be supervised more closely. Staff is friendly.

    Review collected in partnership with this hotel
    Thank T2990POthomasc
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites HotelResponded 2 weeks ago

    T2990POthomasc: Thank you for the feedback on your recent stay. I will forward your comments to the on-site manager to address with her staff.

    Reviewed 2 weeks ago

    Place was clean, views were awesome, all the staff was great, you'll love it there. Only thing that wasn't up to par, was the elevator, it was working, but you had to wait way to long for it to come down, took the stairs a...More

    Review collected in partnership with this hotel
    Thank Jeff K
    Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 2 weeks ago

    Thanks for the great review Jeff!!! The views are pretty amazing aren't they!? We appreciate your feedback and will be sure to have our management team discuss your concerns as we continue to update and enhance our property. Thanks again!! We are happy to hear...More

    Reviewed 2 weeks ago

    I was excited right up until I tried to use the broken elevator to check in. The elevator would be sketchy the rest of the week. Bed was old, sofa was down to springs, toilets rocked. Needs updating bad. Will not stay again. I expected...More

    Review collected in partnership with this hotel
    Thank richardhY6414XX
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites HotelResponded 2 weeks ago

    richardhY6414XX: Thank you for your feedback on your stay. The complex has 2 elevators so, unfortunately, if one is out of order, the other one is accessible. We have an elevator contract and certainly try to get the elevators repaired as soon as possible. I...More

    Reviewed 2 weeks ago via mobile

    Room was fine. It was right on beach. Away from bigger condo hotel complexes. Beach wasn't as crowded. It's not a luxury condo but ok for price. Elevators are slow. Sheets are a little rough. Might want to bring your own. Good location. Check in...More

    Thank beardad2017
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites HotelResponded 2 weeks ago

    beardad2017: I am happy to read that, overall, you enjoyed your visit with us. We hope you took home some great beach memories and we get the chance to welcome you back again.

    Reviewed 2 weeks ago

    I just tried to cancel a reservation that I made there due to Hurricane Irma, I was going to take my 78 year old mom and didn't want to be stuck in the evacuation traffic even if it's from Florida. But they were not willing...More

    1  Thank tubafours
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites HotelResponded 2 weeks ago

    tubafours: Since we are currently not in any type of warning zone from the storm, we have not changed our cancellation policy. However, we are allowing guests to change their stay dates if they feel uneasy. Please call us so we can make the appropriate...More

    Hampton Inn Gulf Shores
    242 reviews
    #3 of 25 hotels in Gulf Shores
     
    Microtel Inn & Suites by Wyndham Gulf Shores
    1,163 reviews
    #10 of 25 hotels in Gulf Shores
     
    Country Hearth Inn Gulf Shores
    118 reviews
    #22 of 25 hotels in Gulf Shores
     
    Paradise Isle Resort
    50 reviews
    #13 of 25 hotels in Gulf Shores
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$77 - US$268 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #4 On the Beach Hotel in Gulf Shores
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz so you can book your Phoenix All Suites Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Alabama >
    • Gulf Shores
    • Also Known As
    • Phoenix All Hotel Gulf Shores ,
    • Phoenix Hotel Gulf Shores ,
    • Phoenix Gulf Shores
    Add Photo Photos
    Traveller (58)
    Room & Suite (223)
    Pool & Beach (107)
    Dining (4)
    Hotel & Grounds (118)
    Bathroom (2)
    Family and Play Areas (2)
    Nearby
    Microtel Inn & Suites by Wyndham Gulf Shores
    1,163 reviews
    5.16 km away
     
    Hampton Inn Gulf Shores
    242 reviews
    2.42 km away
     
    Paradise Isle Resort
    50 reviews
    1.25 km away
     
    Country Hearth Inn Gulf Shores
    118 reviews
    4.00 km away
     
    Nearby Restaurants
    Crico's Pizza & Subs
    506 reviews
    .36 km away
    Shrimp Basket
    1,286 reviews
    .35 km away
    De Soto's Seafood Kitchen
    1,141 reviews
    .43 km away
    Sea-N-Suds Restaurant
    1,280 reviews
    .62 km away
    Nearby Attractions
    Alabama Gulf Coast Zoo
    1,199 reviews
    1.56 km away
    Gulf Shores Public Beach
    214 reviews
    .33 km away
    Waterville USA
    343 reviews
    1.14 km away
    National Shrimp Festival - Alabama
    17 reviews
    .25 km away
    Ask a question
    Questions & Answers
    Blake M
    20 June 2017|
    AnswerShow all 3 answers
    Response from JanetBrettRobinson | Property representative |
    no, I am sorry but there is not a basketball goal at Phoenix All Suites.
    0
    Votes
    Msmissylou
    23 June 2016|
    AnswerShow all 4 answers
    Response from JanetBrettRobinson | Property representative |
    No, I am sorry but pets are not allowed. There are many kennels in the area that guests use while staying at the beach.
    0
    Votes
    Thomas N
    16 June 2015|
    Answer
    Response from W H | Reviewed this property |
    Smoking is not allowed on the balconies (stupid rule if you ask me). There is absolutely no noise from the pink pony. I really enjoy how conveniently close the pink pony is.
    1
    Vote
    Room Tips
    "Get a panoramic view room (on the corner of the building), preferably the eastern side, they are quieter."
    Read review
    "View from the top floor (9th) is great but I wouldn't rely on that elevator too much - so pick one more..."
    Read review
    "Room 101 was very nice and very clean."
    Read review
    "Everything was great."
    Read review
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