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Holiday Inn Express Hotel & Suites Gulf Shores

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Holiday Inn Express Hotel & Suites Gulf Shores
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222 Reviews from our TripAdvisor Community

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Showing 219: English reviews
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Shreveport, Louisiana
Reviewed 1 week ago NEWvia mobile

If you like a quiet night to sleep this is the place. It is located off a main street with lots of stores, a short drive to choice of beaches where there are options for parking. As with any place that offer a standard choice of breakfast options, it can get crowded during peak times. When there r no place...

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Helpful?
Thank Shreveportgal
Baltimore, Ohio
Reviewed 2 weeks ago

The room very clean & nice. The A/C & heat worked in room & no plumbing concerns in bathroom. Hot breakfast bar with many options & plenty hot coffee. Staff very friendly & easy to talk to. I would book here again. Location is in nice area. Glad I knew to look for Wells Fargo as it hides the hotel...

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Helpful?
Thank Linda L
GMgulfshores, Director of Sales at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for taking the time to tell us about your experience at Holiday Inn Express GULF SHORES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in...

Galesburg, Illinois
Reviewed 2 weeks ago via mobile

The hotel is on Hwy 59 which is the main north/south street that dumps on to Hwy 182. We were staying in Gulf Shores to check out the area for a future winter stay. The hotel was comfortable. The mattresses weren't as nice or comfortable as the Hilton we had in Tupelo but we still slept well. The room was...

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Helpful?
Thank MeryMeCo
GMgulfshores, Director of Sales at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for the feedback, we value your opinion greatly. We are glad to hear you had a pleasant stay at our hotel, we strive to provide the best experience for our guest. We hope to see you again. Kind Regards, Darshan P. Director of Sales Holiday Inn Express & Suites Gulf Shores

Grand Rapids, Michigan
Reviewed 4 weeks ago via mobile

The Manager was great. The staff were friendly. Breakfast was one of the best I have experienced from Holiday inn express. The biggest downfall were the rooms. They were clean but smelled VERY musty. The ventilation was horrible and the Windows don't open to get any fresh air. I would not be able to recommend this H.I. express because of...

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Helpful?
Thank Reviewer0526
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear Reviewer0526, Your business is much appreciated and thank you for leaving feedback. I am happy to know that you find the service rendered by our hotel staff and manager great. I am sorry to hear that the rooms ventilation and smell was a let down. Rest assured this matter will be taken up with our team to address it...

Panama City, Florida
Reviewed 12 February 2017

Hotel is very clean and front desk personnel were both friendly and professional. The evening shift (I think her name was Tess) helped with suggestions and advice on dining in the area. Room was comfortable, great pillows and all the amenities one could want. The free breakfast is pretty good with numerous items and is kept restocked. Free Wi-Fi that...

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Thank Cecilia R
A TripAdvisor Member
Level Contributor
9 reviews
3 hotel reviews
Reviewed 7 February 2017 via mobile

Very clean and well kept! Good 🍳 and great friendly staff! The Only drawbacks were the bed, which to is was way too firm and the hot tub was not hot and the pool was very cold. But everyone was very friendly and the place was extremely clean and attractive. When we needed directions or help the staff were very...

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Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Hi Valued Guest, Thanks for choosing Holiday Inn Express Gulf Shores, AL and leaving your feedback. I'm sorry to learn that the bed's firmness was not to your liking and that the tub was not heated enough. I have shared your review with our hotel's management so that these areas can be given attention. It is good that you were...

Reviewed 20 January 2017 via mobile

We stayed here for 1 night on our way home to Louisiana from Florida. Very friendly front desk. Clean rooms. Delicious complimentary breakfast which saves at least $25. Very short drive to beach. A couple blocks from the hangout as well. Would definitely stay here again when in this area

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Thank Debbie B
Reviewed 10 December 2016 via mobile

This Motel was wonderful! It has a big room where they have a free hot breakfast everyday. The breakfast bar is kept restocked,so there is always enough of everything. They had two types of juice,milk and coffee to drink. They had dry cereal ,bagels ,breakfast muffins, yogurt,sausage,egg omelet or scrambled eggs,bacon,gravy,biscuits.. It was a wonderful start to the day and...

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Helpful?
2Thank Rhonda P
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thanks for the review! I am so happy to see that you enjoyed your stay with. We hope to see you on your next trip to beautiful Gulf Shores, Alabama. Warm Regards, Alexander L. General Manager

Fremont, Michigan
Reviewed 24 November 2016

Hotel is clean, staff friendly and the beds are wonderful! Breakfast is the same as most HIE, but this chain has a better breakfast than most. Hotel is quiet. Very close to beaches, restaurants and shops. We have stayed here three times in the last three years and will stay again in in future. My only complaint is the excessive...

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Helpful?
Thank Lynn S
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for your review. I am pleased to see that you enjoyed your stay at our property. I appologize for the overuse of air freshener in our lobby and appreciate you letting us know that it is too much. We hope you will come back and see us on your next trip to Gulf Shores, AL. Warm Regards, Alexander...

Horn Lake, Mississippi
Reviewed 13 November 2016 via mobile

The hotel was very nice, even though they cancelled my reservation after they tried to authorize my card prior to me checking in, with no notification. My booking was confirmed to pay upon arrival. The results were me having to pay an extra $30 a night.

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2Thank Sonia T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your search for Gulf Shores best lodging value ends here! The sugar white sands of Gulf Shores is only moments away from the areas newest hotel, The Holiday Inn Express & Suites of Gulf Shores, AL. Our promise to you is a great room with great service and incomparable value. Whether you are traveling on business or pleasure, the Holiday Inn Express and Suites of Gulf Shores is sure to have a room or suite to meet your needs. Let us be your host to a great getaway! Our property is conveniently located in the heart of all the main attractions and world renowned restaurants that make Gulf Shores and Orange Beach, the premier vacation destination in southern Alabama: Waterville USA, Alligator Alley, Tanger Outlet Center, The Track, Adventure Island, Lambert's Cafe, The Hangout, Adventure Island and the Gulf Coast Zoo just to name a few! If you decide to take a break from the beach, we invite you to take advantage numerous championship golf courses and outstanding charter fishing opportunities. Travelers are encouraged to spend some time at the areas best shopping complex, Tanger Outlet Mall. The kids are sure to enjoy Waterville Waterpark and the go-karts at the Track Recreational Center. Companies like BF Goodrich and Vulcan Materials Company anchor a vibrant business community. Great Gulf Shores shopping, restaurants and entertainment reside only a few footsteps from our front door. We welcome you to experience all that the great coastal community of Gulf Shores, Alabama has to offer. Stay Smart at the Holiday Inn Express and Suites of Gulf Shores. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Gulf Shores

Address: 160 West Commerce Avenue, Gulf Shores, AL 36542-3498
Region: United States > Alabama > Gulf Shores
Price Range: €109 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gulf Shores 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express Gulf Shores Hotel Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Gulf Shores staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Gulf Shores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevator. A door bell rings when elevator door opens.”
 of 5 bubbles lynnsQ7770HG, 24 Nov 2016 | Read review
“DO NOT have 107 or any rooms near the pool!”
 of 5 bubbles kiki4travel, 17 Mar 2016 | Read review
“First floor was great.”
 of 5 bubbles Bones06, 4 Mar 2016 | Read review
“breakfast lady is awesome”
 of 5 bubbles 570busterd, 22 Feb 2016 | Read review
“check the home page to get the room you like.”
 of 5 bubbles 268emmetg, 1 Jan 2016 | Read review
5 of 5