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Holiday Inn Express Hotel & Suites - Gadsden

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179 Reviews from our TripAdvisor Community

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Showing 177: English reviews
New York City, New York
Reviewed 8 July 2016

Well I was very happy with the front desk staff-didn't get all their names but I think I dealt with Kevin the most. For some reason my key had to be re-coded daily. I was most underwhelmed by housekeeping. They seem to have a weird system in covering the rooms I practically had to flag them down and tell them...

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Helpful?
Thank Alisa C
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you for your recent stay with us here at the Holiday Inn Express & Suites in Gadsden, Alabama. We sincerely apologize for not having delivered a "wow" experience for you here at our property and we regret that there was any glitch with our housekeeping schedule. We do appreciate your feedback and will use this as an opportunity to...

Reviewed 1 July 2016 via mobile

Great experience for the price. We stayed in a suite, which provided plenty of room for our 3 person family. Pool was in good shape. Breakfast was well stocked. We needed extra towels and were accommodated quickly. Will definitely stay again when we visit Gadsden.

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Helpful?
Thank Virginia G
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you so much for choosing to stay with us recently here at the Holiday Inn Express & Suites in Gadsden, Alabama. We are so pleased to hear that you had a great experience and enjoyed your room as well as the pool and breakfast. It is our sincere desire to be a "Great Hotel that Guests Love"! We appreciate...

TN USA
Reviewed 30 June 2016 via mobile

The rooms were nice, sadly the pool was out of order. Went to use the business center, it was out of order as well. Guess they don't get many business types; no ink in the printer, front desk had no spare ink. Computer that prints to another printer was inop. Check in was friendly, front door locks. A little annoying...

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Helpful?
Thank Dangousity
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you so much for your recent stay with us here at the Holiday Inn Express & Suites in Gadsden, Alabama, and thank you for taking the time to post a review and give us valuable feedback. We do apologize for any issues that you may have encountered during your time here - we certainly do host many business types...

Virginia
Reviewed 26 June 2016

The Holiday Inn Express was a great place for an overnight on our road trip. The bed was clean and comfortable, the room was nice. The bathroom was also clean with no complaints! The hotel was quiet, which is always nice! Breakfast was pretty good. The pancake machine was having an issue, so the lady running breakfast would make the...

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Helpful?
Thank professorroyhinkley
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you so much for your recent stay with us here at the Holiday Inn Express & Suites, Gadsden, Alabama, and thank you for taking the time to post such a wonderful review. We appreciate all of your compliments regarding our property and amenities and do hope that you will be back to visit us again soon! We will certainly...

A TripAdvisor Member
Atlanta, Georgia
2 reviews
Reviewed 21 June 2016 via mobile

I am not one to usually review Hotels I stay at, but it would be a crime not to let everyone know about this amazing place! From the minute I walked in, I was impressed. Very fashionable contemporary decor filled the Lobby and the Restaurant. Everything was immaculately maintained and the Hotel looked as if it had just opened that...

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Helpful?
Thank A TripAdvisor Member
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Oh my! Thank you so much for choosing to stay with us here at the Holiday Inn Express & Suites, Gadsden, Alabama. We sincerely appreciate the glowing review that you have posted regarding our staff, property and amenities! It is our desire to have happy, satisfied guests and it sounds as if we certainly delivered. You are so kind to...

Reviewed 10 June 2016

We have stayed here several times have always found the hotel clean and the staff friendly and helpful. The location is excellent as it is right off the freeway and within walking distance of Cracker Barrel. Would recommend this hotel to anyone without reservation.

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Helpful?
Thank Sheryl S
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you for choosing to stay with us here at the Holiday Inn Express & Suites in Gadsden, Alabama. We are so happy to hear that you enjoyed your time here at our hotel and also enjoyed the convenience of our location and nearby eateries. We appreciate you taking the time to recommend us to your fellow travelers and we...

Allons, Tennessee
Reviewed 26 May 2016

This was so clean and close to many places to eat and shop. The staff is the best. I would recommend this place to anyone. The folks at the front desk helped me find the most fun and delicious restaurant. I was very pleased with this stay and if ever in this area, I would plan to stay again.

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Helpful?
Thank DrTonicole
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you so much for choosing to stay with us recently here at the Holiday Inn Express & Suites, Gadsden, Alabama. We sincerely appreciate all of your kind words regarding our property, location and staff. We are so happy that you were so pleased with your visit here and look forward to seeing you again soon. Until then, safe travels!

Blaine, Tennessee
Reviewed 15 May 2016

Stayed at a different place last time in town, but love this place, excellent spa and pool area, nice staff, extra clean rooms, great parking. only wish stay counted on my points as a club member, but since room was reserved through work account don't get points

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Helpful?
Thank dansdoll
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you so much for the great review of our property and staff here at the Holiday Inn Express & Suites, Gadsden. We are so pleased that you chose to stay with us and certainly look forward to your return visit soon. Should your situation change, we would love to be able to extend IHG Rewards points to you through...

Reviewed 12 May 2016 via mobile

I had a 5 week stay at this hotel. Everyone was super friendly. During my stay i got sick, the front desk staff referred me to a doctor then followed up on me the next day by calling me and asking if i was feeling better. A special thanks to Ray and Darlene. If im ever working in Gadsden ag5this...

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Helpful?
Thank Elzabeth S
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

We loved having you as our guest here at the Holiday Inn Express & Suites in Gadsden. You were a pleasure to host and we really appreciate your choice to stay here. Thank you for taking the time to post such a wonderful review as well and we certainly look forward to seeing you again soon! Glad you enjoyed your...

Long Beach, Mississippi
Reviewed 12 May 2016

This hotel was great! We were driving home to MS from a vacation in VA. The hotel was close to the interstate and easy to find. There are restaurants nearby. The rooms were very clean. The fitness center had two treadmills. The free breakfast was wonderful. Everyone there was friendly from the front desk to the maintenance folks. Kathy is...

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Helpful?
Thank tamracasey
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Wow! Thank you for such a great review of our property and staff here at the Holiday Inn Express & Suites, Gadsden, Alabama. We are thrilled to hear that you had such a great stay and enjoyed the amenities, staff and location. We certainly hope to see you again in the future and kindly thank you for taking the time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites! Our boutique-inspired lobby features the new IHG front desk, fresh signature scent and music, cathedral ceilings, a fireplace and fine art. The large spacious rooms, with its fluffy pillows and bedding have outstanding amenities. The relaxing pool and hot tub, exercise facility, in-room microwave, refrigerator and in-room free HSIA (wireless and wired) make all the difference. The signature Express Start , hot breakfast features breakfast meats, gravy, biscuits, eggs, signature cinnamon rolls, 100% Arabica Smart Roast coffee, assorted breakfast breads, cereals and more! This safe all block, hometown based and run hotel with it's award winning service is adjacent to Ruby Tuesday, Cracker Barrel and Old Mexico restaurants. Each evening, join the fantastic staff for freshly baked cookies and coffee in the lobby! Monday evenings feature a signature pizza night you don't want to miss! Conveniently located at the junction of Hwy 77 and I-59 exit 181. From Noccalula Falls, Talladega Super Speedway, The Longest Yard Sale, to the Cultural Arts Center, Gadsden Museum of Arts, Gadsden Mall, Will's Creek Winery, Twin Bridges and Robert Trent Jones Golf Courses to Lookout Mtn Pkway- no matter what s your pleasure, we re near it all!Come experience a Great Hotel Guests Love - the difference...where service awaits you! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites - Gadsden

Address: 106 Walker St, Gadsden, AL 35904-8227
Region: United States > Alabama > Gadsden
Price Range: €85 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Gadsden 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites - Gadsden
Holiday Inn Gadsden
Gadsden Holiday Inn
Hotel Style:
#1 Green Hotel in Gadsden
#3 Family Hotel in Gadsden
#4 Business Hotel in Gadsden
#4 Romantic Hotel in Gadsden
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites - Gadsden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am sure any room would be great.”
 of 5 bubbles DrTonicole, 25 May 2016 | Read review
“All rooms are great.”
 of 5 bubbles BetTrip01, 22 Mar 2016 | Read review
“immediate access to interstate”
 of 5 bubbles Jodie_and_Karen, 23 Sep 2015 | Read review
“Don't get smoking room”
 of 5 bubbles jasons637, 24 Aug 2015 | Read review
“Make prior reservation if wanting to stay here, well worth the effort and time.”
 of 5 bubbles dtmarshall, 12 Jul 2015 | Read review
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